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Rooms were spacious and comfortable. We had the two room apartment. Staff were efficient and helpful. Wifi was weak we could not do our work. Hotel was clean and rooms were serviced daily. Breakfast was good. Location was far from the hubs.

Kastraki is the most windy beach of Naxos : it is excellent for kite or windsurfing but not for resting on the beach to read. Surroundings are quite with some restaurants and small supermarkets. You need a car if you stay at Kastriki.

When I arrived on the terrace was an old bucket with old cleaning water, broom sticks all over the place and beneath at the bottom.od the stairs it was like a trash. There was an unpleasant odeur when I arrived. Also the fridge was washed with old cleansing water, as it was really stinking. No bathroom towels, no kitchen basics like a pan or hardly cutlery. I had to request all a couple of times. Then I was requested to leave the room unthough I had made a reservation for a longer time; all together around 3 weeks!! I should suppose that I'm the best guest with such a long reservation, but I felt treated in the cleaningness and availability of the basics in the room like the worst! Only Maria tried her best to handle this chaos well, but it was not her fault, she was just left with the results of a lack of love of service and cleaningness and had to handle all my complaints at the desk. But it's not her fault. It felt like because it's the cheapest accommodation they can do whatever they like. But it's not a 20 euro accommodation but 50-70. For this price you expect that the host does his basics, but he didn't. It feels like a money machine. There's just the energy of they just don't care. And you have to ask for everything to get solved. Yes the view is spectacular, but the hospitality and having the feeling that people are trying to to their best is absent..also around the villas there was mess everywhere. Because I was the first guest? This can't be. Worst customer care ever (not because of Maria that does the reception, as she has to handle this mess) but because how the property and me as a guest was received. Literally with a garbage mess in front of my studio and terrace. It took two days before they came to clean in

We stayed 5 days in Naxos at the Kastraki Dunes Resort. We went around the island and we were so glad the we picked Kastraki Dunes to stay. Definitely the best place to stay on the island if you like the beach and rest. The hostess and host were magnificent and even helped with the car rent that was delivered to the resort. 100% recomend Kastraki and Kastraki Dunes to stay in Naxos!