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affordable price

The view of the hotel is spectacular. You can see Gunung Sinabung clearly in the morning. Outside room temperature was 16 degree. The room is cheap but clean. The staff also excellent. Got morning hot tea and cake available serve by the staff.

Location is the strategy and view of the mountain. Friendly staff working. Comfortable bed and simple nice room.

Nice and clean room but kinda noisy so close from the road and the mosque and quite far of the main center. We had an argument with the owner that kinda spoiled the whole experience for us. We warn you not to rent a bike with him or trust anything he says price wise. UPDATE : Since we put a bad review on Google map the owner is threatening us. We had to block him. The couple was very nice and helpful at first they even invited us to join them to the church (we didn't wake up early enough and ended up not going). We asked to rent a bike before coming and rent it from the evening we arrived. We were unhappily surprised to see there was only one bike (the owner's) and it was not in good shape. We are used to renting bike in Asia and know they are not brand new but this one was in very bad shape. Also no helmets were available so we found it quite dangerous but also expensive as we paid 50% more than in touristic spots with good bikes. We decided to keep it anyway as the owner was nice and the town a bit far. We said to the owner we were going to the volcano at 4am and he didn't want us to let the bike outside so he insisted for us to waking him up at 4 am so he could give us the bike. The first red flag was the following morning so he intended to stop us from going to see the sunset at 4am scaring us, saying it's very dangerous there were lot of deaths and we should wait 7am. We were quite upset cause we told him our plans on advance and nobody likes to argument and be spooked at 4am right before a hike. We ended up going anyway and it was very easy, not at all dangerous and in fact tons of people were already camping there. We felt it was very weird from the owner but didn't think about it more. We ended up going to a waterfall he recommended (we had a list of touristic things to do he nicely gave us). It took us forever as we had to go slowly as the bike was not very comfortable.

The architecture of room that is like the batak traditional house. Comfortable even though there is no fan or air conditional. The family room is spacious. The resort has nice landscape garden. There is a vegetable farm beside the accommodation. Have nice view of Gunung Sinabung. Although breakfast is not included, it's cafe also serves delicious western food. Like the quiet yet calming of the atmosphere of the hotel. Highly recommended!

Clean, comfortable and great views. Only small items of concern. Coffee at breakfast is cold and need to add hot water. Not sure why. Juice not supplied in breakfast area. Would be nice seeing as the area is a rich fruit growing area.

Very Nice lady. We were sick when we get there and she helped us a lot to go in the town buy some food and medecine.

Nice, clean room, comfortable bed. Warm shower, which is nice because it can get a bit chilly in berastagi. We had a balcony with view over the city and mountains. Very friendly and helpful owner, good tips for hiking in the area, advice for public transport and good tips for restaurants. Rest of the family was also really friendly. Really good nasi goreng for breakfast. City center is within 10 minutes walking distance, some nice restaurants within 5 to 10 minutes from kaesa.