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just traveled to Puerto Rico for the first time and after looking online decided to stay at El Conquistador. First things first there is no airport shuttle and the resort is almost an hour from the airport. We were able to find an uber which was around 45 bucks to take us to the resort but due to its location when we checked out we had to have the resort set up transportation to the airport and it was 135 bucks. The resort exterior is very beautiful and after pulling in and seeing it I was very excited to see our room. Lets just say it was not as beautiful. We stayed in room 1312 which you had to take a trolley to reach. It was listed as a double queen room, the queen mattresses were set on top of a wooden platform so they sit very low to the ground. The resort is not beachside you have to take a boat over to the private beach that closes at 5pm. FYI the waterpark consist of three slides and a lazy river. The restaurant that is located upstairs that serves breakfast was extremely hot and was not air conditioned. I decided to try the brunch at the restaurant down by the Marina closest to our room. I went in and was seated by the hostess, I sat there over 25 min. I ended up leaving and when the hostess asked why I was leaving I explained that I had been waiting for over 25 min and was not even greeted. The internet is very unstable in our room. So watching Netflix in the rooms was very challenging. The hospitality and service at this resort was terrible. All in all I will never stay at this resort again nor will I recommend it to anyone.

Fajardo is close to everything. About 45 minutes to the airport. Great location for visiting the beach. Great beaches, food and entertainment. I recommend going to Culebra island and Icacos island when staying there. Luquillo is only 15 minutes away and it has a lot to offer.

We had dinner at "Sal y Pimienta by the Sea", a well known restaurant in Fajardo on PR-987. We had stuffed fish, platanos, rice & beans, shrimp and every meal was tasty. We shopped at the supermarket "Pueblo" and they were very well stocked. We even bought a whole cooked chicken, which was our dinner one night. It was also very tasty and well cooked. We even traveled a short distance to the rain forest called El Yunque and went zip-lining with my daughter. This was an amazing trip.