Careterra Generale, AD 100 Soldeu, Andorra
#26 of 52 hotels in Soldeu
Guests' ChoiceBased on 115 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
9.1
Facilities
8.3
Staff
9.0
Value for money
8.6
Free WiFi
7.6
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End of dialog contentReviewed: 9 April 2025
Steve
United KingdomRoom was small and broken door to toilet .parking is a fair bit away from the hotel on a paid for car park .
Location was perfect .food great , service great
Stayed in April 2025
Reviewed: 24 March 2025
Vincent
United KingdomSome staff could have been more friendly towards the guests at breakfast.
Twin room was comfortable , room 16 has mountain view and was kept extremely clean. Breakfast was basic but plenty to get you to lunchtime up the mountain. We ate at the hotel three times and the food was very good.
Stayed in March 2025
Reviewed: 2 March 2025
Francesmm
FranceSmall apartment, dated but comfortable for two people. Small terrace but with a great view. Kitchen adequate and equipped for meals. Good bathroom. All very clean. Friendly welcome from staff at the hotel, on hand if any problems. Short walk to Soldeu centre. Note the apartment is about 250m downhill from Hotel Bruxelles so further from the ski gondola, however a ski locker at the gondola was included in the price.
Stayed in February 2025
Reviewed: 25 February 2025
Angus
United KingdomWiFi in room sometimes non existent, put a booster near the higher rooms Chips where often under cooked, leave them in the fryer longer
Location is brilliant, evening meal amazing and great continental breakfast. Staff extremely friendly and efficient
Stayed in February 2025
Reviewed: 23 February 2025
Daniel
United KingdomApartment was very small and not near the hotel which was only confirmed after booking and paying non refundable payment.
Stayed in February 2025
Reviewed: 19 January 2025
Gosia
United KingdomThe apartment was a bit dated, and few minutes of walk from the hotel.
Breakfast in the hotel was good but was missing a hot option ie scrambled eggs. Dining room was very nicely decorated in wood. The apartment was very comfortable.
Stayed in January 2025
Reviewed: 4 November 2024
Shir
SpainBreakfast could be a bit more rich, too basic.
Very nice place, simple, clean and in an excellent location. We came for a day trip and it was super comfy with the kids, also very close to a hiking we did in the mountains.
Stayed in November 2024
Reviewed: 20 August 2024
Saeed
FinlandSoundproofing In the booking.com room was included with mountain view, b7t they provided us with street view which was quiet noisy during summer.
Cleanness
Stayed in August 2024
Reviewed: 10 August 2024
Patrick
FranceAbsence de ventilateur
Ensemble très correct
Stayed in August 2024
Reviewed: 8 August 2024
Elvira
GermanyRoom very small; breakfast coffee (from the self-service machine) was awful
Staff was very friendly and helpful
Stayed in August 2024
Reviewed: 25 July 2024
Robert
NetherlandsNice room, food in the restaurant was really good.
Stayed in July 2024
Reviewed: 24 June 2024
Patricia
United KingdomNothing
Very central, warm, welcoming, value for money
Stayed in April 2024
Reviewed: 28 April 2024
Neil
United KingdomNothing. Rooms are wood panelled typical for ski resorts and not plush but clean and in very good condition.
Fantastic location just 5 minutes from ski gondola where there are ski lockers making it super convenient. Nice warm clean and quiet rooms with views of slopes and parking adjacent. Breakfast was a modest buffet but evening meals (we were HB) were good quality and good wholesome portions. The hotel has a fabulous terrace which gets the late afternoon/setting sun and is very popular. Staff were all super friendly and helpful.
Stayed in April 2024
Reviewed: 3 February 2024
David
United KingdomNoisy neighbours a couple of nights. But to be expected in a ski resort. Take earplugs.
We were in a little apartment about 5 min walk from the hotel. Lovely location with amazing views down the valley. I was travelling with my children so the layout with one room with double bed and a bed settee in the living room was ideal. We did not eat in but the apartment was well equipped. Washing machine and drier essentials for ski socks! Staff at the hotel were great and we had breakfast there one morning which was continental and really good. Simple check in and check out.
Stayed in January 2024
Reviewed: 21 December 2023
Hang
NetherlandsRoom size is not very big.
Very good location, offer free locker at the lift station, nice owner and staff, very good food and not expensive price at the hotel restaurant.
Stayed in December 2023
Reviewed: 11 September 2023
Laura
United Kingdomthe room was tiny. It was fine for 1 night during the summer, might be a struggle in the winter
Small room, but nice and clean. The hotel had a nice restaurant and terrace with a mountain view.
Stayed in August 2023
Reviewed: 6 September 2023
Dirk
BelgiumLittle outdated,except for bathroom( only 2 rooms)
Good breakfast, room good for short stays in my opinion,too small( where i sleep) for longer stays
Stayed in September 2023
Reviewed: 28 August 2023
Erik
FranceVery friendly and helpful multilingual staff (+ they let us leave a food drop there for when we passed through later on our hike), lovely room and bathroom, and we also enjoyed spending time drinking panachés (shandies) in the bar :-)
Stayed in August 2023
Reviewed: 22 August 2023
Martin
United KingdomRoom could really do with a fan in summer, it was very hot. Quite a small room, not much space to move around.
Comfortable bed, quiet area, good shower, good price. Free, Overnight parking on the street from 8pm to 9am, 3 euros for a whole day. Restaurant closed by 9:30 so no noise late into the night. We ate in the restaurant one evening, food was lovely
Stayed in August 2023
Reviewed: 15 August 2023
Masoud
SwedenThe breakfast was lacking just about everything, for 10 euro per person i expected a lot more.
Nice staff & Great location and excellent dinner!
Stayed in August 2023
Reviewed: 23 June 2023
Stephen
United KingdomNothing
The Hotel was good, very clean. Bedroom and bathroom were a good size. The bed was very comfortable. The shower was great. Dinner was also good, I had taken the half board option which was good value. Breakfast was simple but sufficient. The hotel team were very friendly and spoke excellent English
Stayed in June 2023
Reviewed: 17 April 2023
Chris
United KingdomThat we had to leave.
Close to gondola, centre of town, staff and food
Stayed in March 2023
Reviewed: 13 March 2023
Andrii
UkraineBreakfast is a joke there. No choice of food at all, nothing could be ordered for additional payment
Location was very convenient, personnel was positive :) and helpful. Hotel is cosy and warm
Stayed in March 2023
Reviewed: 26 February 2023
Mark
United KingdomThe mattresses on the beds were very old and gave me a back back
Location and the staff were exceptional
Stayed in February 2023
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