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Reviews of Hotel Metropolis 4 stars

Avinguda de les Escoles, 25. Escaldes-Engordany, AD700 Andorra la Vella, Andorra

#7 of 77 hotels in Andorra la Vella

Guests' Choice

Review score

Based on 131 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    8.9

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 3 March 2025

    8.0
    Nice hotel but overpriced
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    I felt that it was overpriced for what it was. The parking facilities weren’t great, the room was nice and spacious but it was average. I didn’t understand why there wasn’t a full length mirror in the suite. The bath was well designed but really uncomfortable.

    It was very clean and the location was very central. I loved the waterfall shower. The cheesecake was amazing.

    Stayed in March 2025

  • Reviewed: 2 March 2025

    10
    A place to come again
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Good location. Friendly staff. Good quality breakfast.

    Stayed in February 2025

  • Reviewed: 5 January 2025

    9.0
    New Year family 2-night trip
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast buffet had lots of variety, but the quality was not what we expected for the price. There were no views from the hotel (except of other, not very attractive buildings). We didn't use the car park as it was very expensive and luckily we had an alternative option

    Very clean, comfortable and stylish rooms. Central location within easy walking distance of the main pedestrian street in Andorra La Vella.

    Stayed in January 2025

  • Reviewed: 20 December 2024

    10
    Great location, great staff and good value for money
    • Business trip
    • Family with young children
    • Two Connecting Double Rooms
    • Stayed 2 nights
    • Submitted via mobile

    Limited choice of hot breakfast items. Only omelette, scrambled egg and bacon are available.

    Staff at the reception were very friendly and helpful. Hotel location is great. Good selection of breakfast. Modern room fittings.

    Stayed in December 2024

  • Reviewed: 20 December 2024

    9.0
    Nice hotel, with very friendly staff and excellent breakfast!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Parking is relatively expensive ( an additional 18 euros per day) but you have to take it, because there are no parking spaces in the area and there is incredible traffic! There is enough space in the parking lot and it is close to the hotel. The products in the minibar are dizzyingly priced (but that's the way it is in hotels around the world). Remember to stock up on everything you need before 8pm because after that all the stores in the area are closed and you won't buy water or wine :). The furniture in the room is a bit worn and the details in the bathroom are ugly fixed. The shower can be controversial and it is very difficult not to splash the whole bathroom, the floor in it is constantly wet. But these are details, overall we recommend the hotel, mainly for the friendly and beautiful hotel staff!

    Amazing friendly and smiling staff! You really feel the welcome and joy of staying at this hotel! Check-in process very nice and efficient, ladies at the front desk smiling, helpful and very nice. It's been a long time since we encountered such wonderful service. Thank you very much. Breakfast for a small hotel really very good. You can find everything, fresh and delicious. There is salmon, cold cuts, vegetables, even wine! You can order fresh eggs which is a great idea! Really everything is beautifully served and prepared, the lady serving also very nice and smiling. The neighborhood for “Shopping” very good. Everything is “Walking distance”. In the hotel you get all the products you need for your trip, which is very convenient. When booking a room, make sure you have a view of the river and mountains and not the garages on the other side. We were fortunate to have a beautiful view- for which we are very thankful.

    Stayed in December 2024

  • Reviewed: 13 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to add here

    How the staff treats us above everything else. They are the most wholesome and willing to help always! The rooms are amazing too

    Stayed in December 2024

  • Reviewed: 12 December 2024

    10
    Would recommend this hotel to anyone
    • Leisure trip
    • Family with young children
    • Two Connecting Double Rooms
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Amazing rooms, staff super helpful (Benni had the most wonderful customer service ), great location.

    Stayed in December 2024

  • Reviewed: 2 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Very small parking for 24 euro per day

    The hotel was in a good lokation, very clean. Good breakfast.

    Stayed in December 2024

  • Reviewed: 9 November 2024

    10
    Modern, warm, comfortable hotel w big breakfast spread. Perfect location.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights

    I picked up a little traffic noise from my room, but it wasn't too bad. Their restaurant was closed for that time of the year, but that was okay, many other places to eat.

    The breakfast was mostly a very large selection of continental--breads, fruits, yoghurts, meats, cheeses, juices--but they did ask if I wanted cooked eggs, and would cook bacon, too. Very modern, very comfortable hotel. Extremely helpful staff, especially Bennie. Good location, near to bus stops, a tourist office, the main shopping street, the spas. I was very happy there.

    Stayed in October 2024

  • Reviewed: 6 November 2024

    9.0
    Great location.
    • Leisure trip
    • Family with young children
    • Two Connecting Double Rooms
    • Stayed 2 nights
    • Submitted via mobile

    2 water bottles and a soda, so expensive 12 euros.

    Very clean, great location, great people working at the front desk.

    Stayed in November 2024

  • Reviewed: 16 October 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine

    The hotel fully met expectations, location, comfort of beds, car parking and lovely staff at reception! Thank you for the great service, would love to come back again.

    Stayed in October 2024

  • Reviewed: 27 September 2024

    9.0
    Lovely, clean and very friendly hotel stay.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioning was not working, so it was hot at night for sleeping.

    Wonderful staff, good location, nice and quiet. And wonderfully clean!

    Stayed in September 2024

  • Reviewed: 20 September 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t seem to adjust the room temperature. It was a bit warm.

    Breakfast was varied and quality Reception staff were very helpful

    Stayed in September 2024

  • Reviewed: 18 September 2024

    8.0
    Let down by minor detail
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    No tea or milk in the hospitality tray. Having driven 6 hours to get there a cuppa was a must

    Good sized comfortable room, centrally located with parking. Charming front of house & breakfast staff

    Stayed in September 2024

  • Reviewed: 22 August 2024

    9.0
    Perfect location and boutique feel with amazing staff
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner in my room was not working, but I did not call them, I am sure they would have fixed it

    The location is superb, central to Escalades and a short river walk to the center of La Vella. Amazing people who run it. Very helpful and friendly. Go above and beyond to help you enjoy your stay. You feel at home. Thé hôtel is not small, but also not crowded so had a boutique feel.

    Stayed in August 2024

  • Reviewed: 2 August 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Two Connecting Double Rooms
    • Stayed 1 night
    • Submitted via mobile

    The staff was very kind and helpful

    Stayed in July 2024

  • Reviewed: 15 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Clean, great location, value for money

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    The location was very good and in walking distance to shops and restaurants. The room was very comfortable and clean.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking

    Hotel is really nice 👌, very nice... Clean , comfortable, the breakfast was great. Just one thing is superfluous , is parking ... I think that for that kind of money you can park for free... but as I understand it, this problem exists everywhere, both in Barcelona and Andorra...

    Stayed in April 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff was very nice as also the room , Shower was awsome.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    10
    Excellent job
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean Modern Comfortable Great service Great staff

    Stayed in February 2024

  • Reviewed: 31 January 2024

    10
    Would reccomend.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel was simplistic yet modern. Not a single complaint.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    10
    Great place for all visitors
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    This is exceedingly minor, but the bar didn’t open until 8pm. I was there in November - it was dark at 5pm and very cold. I really would have enjoyed having a drink before 8pm - before my dinner. So I ended up having cocktails in town.

    the hotel was very clean and quiet with spacious rooms. My bathroom was almost bigger than the bedroom with gorgeous bathtub and separate shower. The morning breakfast buffet was vast and very tasty. i really enjoyed being at the top of town, near Caldea and just steps away from the very busy shopping street, but not directly on it.

    Stayed in December 2023

  • Reviewed: 5 November 2023

    9.0
    all good.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    parking is available, but expensive.

    Very nice breakfast, comfy beds, good location in town, all good.

    Stayed in October 2023

Showing 1 – 25

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