I had to check-out early for an emergency, I called the reception desk they said they wouldn't refund the last night, but at the actual check-out, the receptionist told me he would refund the amount, and when I contacted the hotel later asking about the refund they denied the conversation ever happened, and stopped replying to my messages.

Location is great, check-in was smooth, wifi was good.

Stayed in December 2022

Location is far from the center of the city where most of the attractions and good shops are near. No one in the reception desk offered to help with our lugagge as we have one extra 20kg one. AC in the room is at maximum 20 which is not reallty cold and there is no option for you to make it cooler. The winter weather is amazing but I just wish there was an option for people who likes to sleep in a very cold room. (we live in dubai and we like ac and a cool room 24/7) Aside from that, the breakfast menu is the same everyday. The towels in the room also looks old and worn-out.

Reception desk and breakfast team assisted us all very well. Thanks to Ms. Marina in being nice at all times. Thanks to Olga and Shoshana for assisting us as well and for another staff in the breakfast team who was wearing glasses who made our coffee and hot chocolate. Olga has remembered that we like our coffee very hot and approached our table with a flask of hot coffee and hot milk the next day we came in the breakfast room.

Stayed in December 2022

Service

Jake was very helpful and supportive

Stayed in December 2022

My room was cleaned very late. It was cleaned when I was in the room in the afternoon.

It is the place where the meeting conducted, so it was comfortable place

Stayed in October 2022

Noisy rooms, poor facilities.

Overall was good if it would not be Hilton expectation, and Hilton prices.

Stayed in September 2022

The AC wasn't working well despite we calling for help at least 3 times.

The hotel is in a great location and maintains a high standard of cleanliness.

Stayed in August 2022

There is a terrace on the 4th floor. There are people around it all time during the day and in the evenings/nights they use to organize parties and drinks. I don't think you should offer rooms at the same level of the terrace. I spent 4 days with the curtains closed because otherwise people could see me. And I had to stay away from the room one evening, because there was a private event. Yes, the direction wrote me a letter apologizing for any inconvenience it could cause, but still something not nice.

Everything good: staff very kind and helpful, great position, nice room. Big choice for breakfast, cleanliness ok. Gym so big that it was on 2 floors, with new and functional equipment and great view.

Stayed in July 2022

Room Service and Staff are horrible!!! that was not my first time in Yerevan Hilton but for sure that is my last time in this hotel. no value at all for you and your money. I have paid around 600 Dollar for a room without breakfast and I didn’t get even a Clean Glass, clean towel or clean pillow !!! Well Done Hilton Armenia !!!

location is Perfect

Stayed in July 2022

very limited options for breakfast and somedays we leave the room for 12 hrs and when were back its still not cleaned

the room is spacious and confortable. Staff are friendly

Stayed in July 2022

The breakfast was average and the timing was inconvenient for people that wanted to go on tours - I would suggest you make it available from 6.30am. The rooms and towels smelled of smoke and was not cleaned properly everyday -which is disappointing for the standard of the Hilton hotels. Location was too far out of the buzz of the other locations. Staff's English was really poor -which is difficult when you are travelling on your own.

Nothing and would not stay there again.

Stayed in July 2022

You can hear the shower from the next room

Clean Good location

Stayed in June 2022

room cleaning is poor. cleaners only make the bed and basicaly nothing else. breakfast does not correspond to money you pay for it. 400m walk and you are in the SAS food court with huge variety of local and other tasty food which cost you double less. room is dark. could be due to location. you have to switch lights on from the morning and all day. one step out of the hotel you loose hotel wifi.

air condition and wifi in the room (only). you have a lot of local good quality water in a room free of charge.

Stayed in June 2022

house keeping was only good in the first day, moving on it kept worsening.

nice building and lobby.

Stayed in May 2022

Cleaning timetable and facilities

Breakfast too expensive and location was fine

Stayed in March 2022

There are not enough hooks in the bathroom or shelves, and no dental kits. Housekeeping could be better , but after contacting the reception, the cleaning was perfect.

The hotel is located in a cozy place, near the park! Very friendly staff in the hotel, good breakfasts and nice spa zones with good massage .The room has a comfortable bed, TV, kettle, air conditioning, iron, hair dryer.

Stayed in August 2022

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in February 2025