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Reviews of a&o Wien Hauptbahnhof 2 stars

Sonnwendgasse 11, 10. Favoriten, 1100 Vienna, Austria

#363 of 397 hotels in Vienna

Guests' Choice

Review score

Based on 3791 hostel reviews

6.9

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.0

  • Location

    8.7

  • Facilities

    7.0

  • Staff

    8.0

  • Value for money

    7.6

  • Free WiFi

    8.5

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Showing 976 – 1000

  • Reviewed: 29 September 2024

    10
    Everything is ok.
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2024

  • Reviewed: 29 September 2024

    10
    On my next visit to Vienna, I will most likely choose this hotel again, as the location is convenient for everything: tr
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    everything is ok👌🏼

    for starters - i don't speak english or german, however, great staff, namely artur from the reception - just mega-attentive to customers and instantly solved all the questions i asked. He advised me to change the number, everything was sorted out, I felt safe, despite the fact that I was traveling alone. Because of this, I extended my stay in this hotel and spent not one day, but two in beautiful Vienna. Thank you for making it possible to come to Austria from time to time for a reasonable price. I recommend!

    Stayed in September 2024

  • Reviewed: 28 September 2024

    4.0
    Nah, it was just one night…
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    I booked a 4 bed room for four people. They have change the bedding on just two of them, the rest two were lacking the sheets. There was no possible way to park a car not even in surrounded streets. Also the room was supposed to have a tv but there was just an empty space with a sign of presence of tv in the past. Just as the beddings we were given just two sets of towels. Plus it was not very clean…

    The price, mostly. Fair enough.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    10
    excel
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 2 nights

    no

    All good

    Stayed in September 2024

  • Reviewed: 26 September 2024

    2.0
    Awful.
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    They changed my room and they did not even bother to tell me at first place. They took my bag and did not even send a message or SMS or e-mail, so I thought that my bag is stolen. ALSO in the room that i have transfered there was NO PILLOW, NO BLANKET.

    The bar.

    Stayed in September 2024

  • Reviewed: 26 September 2024

    10
    Nice Hostel
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Price Location Clean

    Stayed in September 2024

  • Reviewed: 26 September 2024

    10
    Cheap Hostel near to Main Station
    • Business trip
    • People with friends
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    All

    Stayed in September 2024

  • Reviewed: 24 September 2024

    9.0
    A hostel close to main station, worth the money
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The alleys to the rooms were somewhat dark. The toilet for public in the ground floor was not even equipped with proper lights. Not really a big issues when you can use the toilet in your own room, but still.

    The location is close to the central station, so the transportation to/from was easy. Bed was comfortable, they gave us the duvet too, very clean sheets, and towel. Easy check-in although web checkin had an issue with signature so I had to use the app instead.

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    Nice hostel. Cleanest bed sheets and towels !!!!! Thank you
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t prompt me to make online booking to extend reservation for it was more expensive at reception

    Nice staff

    Stayed in September 2024

  • Reviewed: 23 September 2024

    10
    It's just as good as my last visits!
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I'd say that it is a great value for the money! I paid €18, and it's worth every cent.

    The bed was extremely comfortable, and the staff was amazing.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    5.0
    Uncomfortable Stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    During my two stays at this hotel, the first in a shared room with other guests and the second in a private room, I encountered several issues that affected my comfort and ability to rest. Despite booking a private room for the second stay, I was still significantly disturbed by noise from neighboring rooms due to inadequate soundproofing. This resulted in disrupted sleep and an overall uncomfortable experience.

    Location nearby Train station

    Stayed in September 2024

  • Reviewed: 21 September 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    It was very good stay for budget friendly travelers.the location was very good.it was very near to the city centre

    Stayed in September 2024

  • Reviewed: 20 September 2024

    5.0
    You get what you paid for. Crowded with a lot of youngsters
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness

    Location super close to train station like 3-5mins

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    Overall, it was good. And it’s really near in the Vienna train station.
    • Leisure trip
    • People with friends
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The time I was stayed, the elevator is not working and I’m on the 5th floor

    It has a good ambiance!

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Service personal were friendly, although on limits...
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Waiting 15mins - /+ for warm bottled beer Not enough personal to manage check-ins and Bar service. Cigarettes in the plants out side 😔

    Bed Shower Fresh linens and towel Affordable reliable washing & drying of clothes (online machines)

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The staff are welcoming and friendly, the breakfast is also rich and varied, and the price of one night is mostly unbelievable when you look at the volume of the breakfast, you will feel like you spent a free night, Imagine, 13 euro, with free breakfast 😍😍😍🥰🥰🥰 Thanks so much Avenue Hostel and all the staff standing on it.💝💝💝

    The location is wonderful, From the outside, the hostel is beside a Hotel, as well as you know, the architecture of the amazing Budapest, let's you feel like you are in dreams city 🥰

    Stayed in September 2024

  • Reviewed: 16 September 2024

    1.0
    Bedbug Infestation and Insufficient Compensation - A Disappointing Stay
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 4 nights

    I stayed at the a&o hostel from September 2024, and sadly, my experience was far from pleasant. My bed was infested with bedbugs, which left me with numerous bites all over my body, causing severe discomfort throughout my stay. I’ve attached photos to highlight the extent of the issue. On top of the bites, I was worried that the bedbugs may have infested my clothing, forcing me to wash all my garments at a high temperature (60°C), potentially damaging some of them. This added even more frustration to an already unpleasant situation. I had no choice but to check out early and find alternative accommodation. Despite paying for the full stay, the hostel only compensated me for one of the two nights I stayed. The purchased medicine to manage the itching and discomfort from the bites, which was another unexpected expense was also covered by them. Overall, my stay was incredibly disappointing due to these circumstances. I believe better compensation and preventive measures should have been provided to address the bedbug issue and its impacts on my health and belongings.

    Overall, my stay was incredibly disappointing due to these circumstances. I believe better compensation and preventive measures should have been provided to address the bedbug issue and its impacts on my health and belongings.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    5.0
    1-2 nights- ok.
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lot of people around. Bit noisy.

    Perfect location. Affordable price. Friendly staff.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    4.0
    Bedbugs
    • Business trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I got bitten by bedbugs, I have 5 bites (and I do recognise them well from previous experience, + I have master in Biology, so I really recognise them). Scandalous

    Location was good.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    1.0
    Horrible place!
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The brass were uncomfortable and linden was poorly cleaned. Bathroom was disgusting

    Horrible place. Dirty , filled with strange people. Far away from everything

    Stayed in September 2024

  • Reviewed: 10 September 2024

    5.0
    Okay!
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very small for 4 people there was no enough space to put the luggage and move freely in the room. The cleanness was okay but not the best. The room was very hot, and had two old small fans that really didn’t do much,, The shower head holder was broken.

    The staff were very nice and friendly and the location of the hostel was very convenient close to the main train station. The hostel had lockers you can keep your luggage if you’re leaving and coming back

    Stayed in September 2024

  • Reviewed: 9 September 2024

    1.0
    Hotel without A/C good for very young people only
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    This hotel does not have A/C and it was impossible to sleep. The hotel is designed for students, and there were lots of children who I guess do not care about temperature in the room. I was also promissed the car parking which does not exist nearby.

    location is good

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    Backpackers' Choice.
    • Leisure trip
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good

    The room is spacious and clean. Receptionist is very kind. Breakfast was ok.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    5.0
    Passable
    • Solo traveller
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The building and storage room were not very well kept. There were discarded clothes in the storage room as well as shelves that were falling apart.

    Good location

    Stayed in September 2024

  • Reviewed: 8 September 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    I my opinion it the hotel was more your back packer style, very basic but the rooms were clean. It was hot in Vienna and we couldn’t open up the window fully for ventilation. Even for Australian it was hard to sleep 🛌. But you pay 💰 for what you get !! Prost 🥂

    Stayed in August 2024

Showing 976 – 1000

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