Open bathroom layout, meaning there was a warning that showering with hot water for too long may trigger the fire alarm.

Really friendly and helpful staff! Nice size rooms.

Stayed in February 2025

Lack of a lively bar in the hotel.

The staff, the room, the sauna's.

Stayed in January 2025

Some issues with check-in, no restaurant, but it is quite common in Kaprun, pool area might beed an upgrade.

Very relaxed.

Stayed in August 2024

Everything was good , staff was excellent, wonderful service too. Tatiana, Mariana and other, extremely helpful.

Stayed in August 2024

Slightly outdated pool area, some issues witch check in, but quickly sorted, no restaurant or bar in the hotel.

Nice place, nice staff

Stayed in August 2024

There is no AC ,, old design

Location and staff

Stayed in August 2024

I don't know.

Great place in a ber nice environment.

Stayed in July 2024

Breakfast could be improved more.

Bonus is the summer cart for free transport and attractions. Spa access👍.

Stayed in July 2024

The hotel was good except that there were no facilities to make a hot drink or even order one. We asked for a kettle and were told they didn’t have one. We asked for room service and were told this wasn’t available. A real shame. The staff were fabulously friendly though and went out of their way to suggest an excellent walk and various restaurants.

The food and staff working in Kaprun were wonderful.

Stayed in February 2024

Very simple mattresses and pillows

Modern design

Stayed in February 2024

For the price you would assume we would get water bottles in the room and a kettle. We did end up asking for one but it never got delivered to our room. There is however hot water available downstairs at the bar and in the spa.

Really loved our stay here. Our two bedroom suite was perfect for us with some pretty amazing views. The staff is really great and the breakfasts are worth it and filling with lots of choices. The relaxation area in the spa is a great place to read on a day off from ski-ing.

Stayed in January 2024

- pictures are not exacty reflecting state of the rooms, pictures make the rooms look much newer and fancier than in reality - spa is big but was full so not very nice - for a 4 star and the price, a kettle and a coffee machine in the room are the minimum which are not in the room, you have to ask for the kettle at the reception (if there is one left) - pool was cold, not sure they warm it (or not enough) - rooms are not well insulated, you can ear everything when in the room when people speaking in the corridor -matress are old, you can feel the structure

free parking on site

Stayed in August 2023

As its a Ski resort I dont suppose there is much call for aircon in January, but in a July heatwave it would have been very handy. Also the toilet was in a separate small room from the shower room, it didnt have a hand basin in the toilet room to wash your hands in after using the toilet. In a post Covid world it seems an oversight that should be rectified.

The property is primarily a Ski resort in the winter, but it was well set up for summer visitors. It is located on the edge of Kaprun, but only a short, flat walk into town. Our rooms were large and airy, with a balcony overlooking Alpine meadows and the massive snow topped Mt Kitzsteinhorn in the distance. On a morning sitting on the balcony with a cup of tea, the only sound was the tinkling of cow and goats bells in the meadow. Such a beautiful peaceful place. Breakfast was served in the hotel building and was extensive with both hot, as well as cold items on the menu. The staff were all very friendly, informative and spoke good English. What made this stay special was the Summercard we were given to use. This gave you free entry or discounted entry to nearby attractions. We had free rides on the cable cars to the top of Mt Kitzsteinhorn, Mt Maiskogel, (54Euro & 34 Euro (respectively), a free boat ride at Zell Am See, free entry to Krimml Waterfall and a discount off the Grossglockner drive. We reckon the Summercard saved us around 230 Euros.

Stayed in July 2023

Apartment was a disappointment, felt humid and was no possibility to air it out. Kitchen nook is very basic, room small and bed not comfortable.

Good breakfast, nice small pool and friendly staff.

Stayed in July 2023

the hotel is good, but the rooms need refresh and refurbishment, pillows were super uncomfortable and need replacement, spa facilities is good but quite small

good location, beautiful views, friendly staff- receptionists and bartender were super helping and amazing, everything was clean

Stayed in April 2023

The pillows on the bed weren’t great but that’s it, and it’s nothing really.

Great location, just a short stroll to the ski lift. Breakfast was great, lots of choice and helpful staff. Dinner in the restaurant was also great. Room was clean and comfortable.

Stayed in December 2022

pillow, bathroom privacy

super clean cozy and elegant

Stayed in September 2022

No air condition in the room , No kettle

Stayed in August 2022

Superb breakfast, nice spa area and a great loaction in general ! Will definetely come back soon 😃👍

Stayed in August 2022

Apartments are old. cabinets stink a bit. Pool is very cold

anoche and clean. Staff was very nice and helpful

Stayed in August 2022

Bed mattress, old pillows, old towels and the rooms need a lots of maintenance.

Space of the rooms, views, the area around it and peaceful atmosphere

Stayed in August 2022

The bathroom was transparent and without door. For me was okay, but if you travel with friends, it could be uncomfortable. 😅

Summer Card was out of my expectation!

Stayed in August 2022

Excellent sport hotel (not just) for active people

Stayed in July 2022

no A/c

all

Stayed in July 2022