Bruneckerstr. 1, Innenstadt, 6020 Innsbruck, Austria
#46 of 71 hotels in Innsbruck
Guests' ChoiceBased on 606 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.5
Staff
8.6
Value for money
7.7
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 September 2023
Johnnick
United KingdomBreakfast buffet was okay but the option for an omelette to be cooked for you was a disaster. I cannot recall ever having such a bad omelette. Both mine and my wife's was dry, burnt and lacking in Bacon and cheese. Dinner was good but choice on the menu was limited which could cause a problem for some. Glad we only eat there for 2 dinners.
The view from the room and restaurant was excellent. Bedroom a bit stark, cold and corporate for us.
Stayed in September 2023
Reviewed: 9 September 2023
Angelique
AustraliaNothing..
The location of the hotel is ideally located near the CBD & train station, with a short walk into old Innsbruck. Our room was spacious & modern but the view of the mountain stood out! Wow! The roof top bar also great and we enjoyed a few cocktails, whilst watching the sunset over the mountains.
Stayed in September 2023
Reviewed: 6 September 2023
Duncan
United KingdomThe view
Stayed in September 2023
Reviewed: 6 September 2023
Ali
Kuwaitwe stayed separately as we requested the connected rooms as we were with children , the reception staff informed us it all reserved but one of our rooms was with the connect door but the next room was reserved for another gust , our problem could be solved if the staff were more helpful , and I asked for the connected confirmed while booking but they did not reply .
clean room and good shower
Stayed in August 2023
Reviewed: 20 August 2023
Daniel
NetherlandsThe sofa bed was way too hard to sleep on, even for a child. Had to ask for a replacement repeatedly, which was eventually taken care of by the cleaning lady who was very nice and understanding.
View is exceptional. Location is superb - right in the middle of the city center. All major sites, grocery store, restaurants nearby. Room was spacious and clean, so was the bathroom. Parking garage right below the hotel.
Stayed in August 2023
Reviewed: 8 August 2023
Shorouq
KuwaitNo room service .
Location , Hotel it self , modern furniture, cosy , garage car park , clean , roof , bathrooms with view & water in the washing basins .
Stayed in August 2023
Reviewed: 6 August 2023
Hatem
Saudi Arabiayou have to ask for everything
Good location, very clean and confortable
Stayed in August 2023
Reviewed: 31 July 2023
Ciuculescu
AustriaFridge in the room has the light on when the door is closed and light off when the door is open. During the night the light from the glass door of the fridge strikes you directly in the eye as it is a the level of the bed. The water from the shower leaks into the room. It seems a general problem, other people where complaining about the same think at the receptions during check you. At breakfast, the staff bumped into my chair many times trying to arrange a table next door, an other one getting items out from under storage under display tables, and so on... the I think there were too many staff from the hotel in the breakfast area
Amazing view from the room
Stayed in July 2023
Reviewed: 30 July 2023
Kashish
United Arab EmiratesSmart TV would be good, as no English channels.
Beautiful view from our room. Good small boutique hotel. Staff was very accommodating. They even changed our room for a minor issue. It's very close to the metro, to a mall and there are some good cafes right below. Had a very comfortable stay in this hotel.
Stayed in July 2023
Reviewed: 29 July 2023
Rania
CanadaMore amenities in the room like an ironing board
Location to city centre and to the train station.
Stayed in July 2023
Reviewed: 28 July 2023
Mohammad
KuwaitThe view and location was excellent
Stayed in July 2023
Reviewed: 27 July 2023
Neil
United KingdomMenu was short and unimaginative, especially the restricted menu on Sunday and Monday. No Irish coffee’s! Rooms weren’t cleaned very well and low lighting.
The views, nice rooms, good reception staff, views from the terrace.
Stayed in July 2023
Reviewed: 26 July 2023
Jae
South Koreanot Clean Can not open the window
Great Location and fantastic View
Stayed in July 2023
Reviewed: 22 July 2023
Kathryn
United KingdomClose to the train station and an easy walk to the old town. Room was simple, comfortable and clean. Floor to ceiling windows are an interesting touch, but obviously the view depends on which floor you're on and which side of the building, not to mention the weather! Fab view from the bar and breakfast room at the top of the hotel, and the breakfast service was efficient, with a good selection in a small space. Very kind server made a point of clearing a window table for us when there were plenty of other tables available - started the day off very well.
Stayed in June 2023
Reviewed: 13 July 2023
Lee
United KingdomThere wasn't space in the underground car park under the hotel even though we only had one car but two hotel rooms. First come first serve I think.
Lovely roof top bar and restaurant, amazing views from the room.
Stayed in July 2023
Reviewed: 7 July 2023
Michelle
AustraliaRoom not sound proof, could hear people next door during night (12.30am onwards!).
Location was great, close to train station and easy walk to North Park and old town.
Stayed in June 2023
Reviewed: 4 July 2023
Harsha
IndiaExcellent location, friendly staff , very well maintained lovely rooms ,
Stayed in July 2023
Reviewed: 27 June 2023
Siwaporn
ThailandRoom display is a bit confused prob due to curve of hotel
Location and breakfast
Stayed in June 2023
Reviewed: 16 June 2023
Maeva
GermanyBreakfast was great, many options, big variations.
Stayed in May 2023
Reviewed: 29 May 2023
Seo
South KoreaSome noise from train at night
Nice location with fantastic view. Tallest building in Innsbruck
Stayed in May 2023
Reviewed: 10 May 2023
Sean
United KingdomThe room could of been cleaner as there was quite a bit of dust still on shelf’s. The blackouts did not work well. Sinks were missing plugs and some of the fittings old and tired. Coffee and tea was not refilled even after asking.
The view from the room was amazing with great view of city and mountains.
Stayed in May 2023
Reviewed: 4 May 2023
Sean
GermanyThis is a great hotel, great price, and central location. The rooftop bar and restaurant are great!
Stayed in February 2023
Reviewed: 30 April 2023
Claire
United KingdomThe room itself was spacious with amazing views but was SO hot, (even though we’d switched all heating and fan off) couldn’t sleep, asked reception about it but not much help.
Location was great, fabulous roof terrace with great views, huge selection of foods at breakfast. Great sized shower with lots of shelves and hooks.
Stayed in April 2023
Reviewed: 22 April 2023
Claire
Maltareception area too small
the view, the standard the finishes very modern and up to my expectations. Very good breakfast
Stayed in April 2023
Reviewed: 17 April 2023
Chatrchai
ThailandNice room
Stayed in April 2023
Courbevoie, France
Stralsund, Germany
Cacabelos, Spain
Cavtat, Croatia
Dublin, USA
Assemini, Italy
Saint-Étienne-des-Grès, Canada
Maratea, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content