Augasse 15, 09. Alsergrund, 1090 Vienna, Austria
#281 of 400 hotels in Vienna
Guests' ChoiceBased on 1154 hotel reviews
8.0Cleanliness
8.3
Comfort
8.1
Location
8.2
Facilities
7.8
Staff
9.0
Value for money
8.2
Free WiFi
8.6
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End of dialog contentReviewed: 6 October 2023
Angelika
PolandEverything was good 😊
Stayed in October 2023
Reviewed: 3 October 2023
Mykhailo
Czech RepublicParking for 15€ makes no sense as public one nearby costs 4.20€ a day. Think price of 10€ would be more reasonable as all parkings around are cheaper even in high season. :/
Second time here! Best choice for price/quality if you’re travelling as group of 3+ people. Very very good people working there! Very polite and nice. Clean rooms. Public transport and parkings of different kind very close. For sure recommended. Will be coming back! :)
Stayed in August 2023
Reviewed: 16 September 2023
Igor
EstoniaClean and comfortable, very good breakfast
Stayed in September 2023
Reviewed: 16 September 2023
Dace
LatviaThe location has nice acces to tradport to get to city centre, amazing breakfast buffet, nice room and friendly staff. We arrived a bit early and were able to get our room a couple of hours earlier, which was super nice.
Stayed in September 2023
Reviewed: 8 September 2023
Zunia
PakistanIt was clean. Transport was right on the street so getting yo the center took only 10 minutes. Great eating out options nearby. I loved the host the most. Very lively and accommodating.
Stayed in September 2023
Reviewed: 4 September 2023
Vesna
North MacedoniaFor hotel in city is excellent if you have bisnis trip or with family member to finish something in city ,, but is not for children maybe
Food, location and garage, clean room and good bed , also excellent staf on reception and restaurant with perfect target food and coffee for breakfast
Stayed in August 2023
Reviewed: 3 September 2023
Khirdakhanim
HungaryIt was a bit far from the city and the closest metro was 10 minutes away, but there was a tram which was 1 minute away
Very nice and friendly stuff. The room was clean, spacious.
Stayed in August 2023
Reviewed: 25 August 2023
Eleonora
ItalyIt can do with a renovation, spaces are outdated and especially the bathroom facilities old and noisy
Reception staff were very kind and helpful
Stayed in August 2023
Reviewed: 24 August 2023
Yuliia
UkraineOld bathroom; a little dark in the room; messy way from the room to reception
Good location (close to the underground); clean room; comfortable bed; friendly staff. In general, the room the same as on pictures
Stayed in June 2023
Reviewed: 22 August 2023
Ksenia
GreeceVery nice personal, cosy and very clean please. Happy to provide all necessary info and very knowledgable about the city. Good place and transport is very close.
Stayed in June 2023
Reviewed: 18 August 2023
Iana
Ukraine2 towels for 3 people, drain in the bathroom didn’t work.
It was clean. Breakfast was nice.
Stayed in July 2023
Reviewed: 15 August 2023
Artem
Ukrainebroken furniture, dirty towels, no hot water in the shower. rating 3 out of 10. unfortunately.
Stayed in July 2023
Reviewed: 31 July 2023
Milena
Czech RepublicGreat place within the reach of the public transport, easy to find. We had everything we needed, the breakfast was fabulous, staff friendly.
Stayed in July 2023
Reviewed: 29 July 2023
Andreea
Romania-
All staff was very well prepare with detail Informațions about everything.Very helpfull. Close to transport. Easy acces to center. Very good option for parking. Good breakfast.
Stayed in July 2023
Reviewed: 23 July 2023
Niamh
IrelandThe “double room” was two single beds pushed together which kept slipping throughout the night as they also did not have a headboard. Room was relatively clean when we arrived bar some dust on desk and bed tables. The location beside tram line made it quite noisy and the interior is generally quite old fashioned
Hotel staff were very nice
Stayed in July 2023
Reviewed: 4 July 2023
Stephwow
AustriaThe bathroom was full of mold, it was very gross and the whole room stank as a result. The shower did not work properly. The room was facing the street and the tram was really loud at night, with a brief break and then again from 5am. The whole hotel is really quite old and needs to be renovated. I had booked another stay for next month but cancelled it upon seeing/smelling the room.
Easy to reach
Stayed in July 2023
Reviewed: 1 July 2023
Yuliia
Ukraine1. Excellent location of the hotel 2. Lovely friendly staff 3. There are two tram stops nearby 4. The room was clean, comfortable and quiet 5. The air conditioner and refrigerator worked
Stayed in June 2023
Reviewed: 30 June 2023
Kristina
United StatesSpacious rooms, large windows, desk, beds and bath tub. The rooms are comfortable, clean and cool. The staff was EXCELLENT. And I mean greatest ever. I fell extremely ill as I arrived and couldn’t even get out of bed for days. It’s scary being so sick, alone and helpless in a foreign country. The staff checked on me everyday and would bring me Gatorade, soup, vitamin juice, etc until I recovered. I was so grateful. They were incredible. I don’t know what I would have done without them. They genuinely cared about my recovery and are amazing people. This is the best hotel I have ever stayed at due to the staff and also the rooms- so nice for the value in Vienna. 10/10
Stayed in June 2023
Reviewed: 30 June 2023
Ágnes
Hungary-
Really nice hotel. Location is good, a few tram stops from the city center. Staff was extremly kind. We had a great time here, the beds are comfortable, rooms are big, clean, well-equipped. Highly recommend.
Stayed in June 2023
Reviewed: 27 June 2023
Diana
RomaniaMy room was very noisy. I was up in the middle of the night because my neighbours were going to the bathroom or snoring. The facilities are old.
The room was big, very clean and comfortable
Stayed in June 2023
Reviewed: 24 June 2023
Laura
GermanyThe room wasn’t clean, dust was flying from under the bed, water was not draining well in the bathtub and left the bathtub diagusting after using it. I also found multiple hairs around the room. Furniture was very old. No electronic cards to unlock rooms, only keys. Very bad noise isolation, it is possible to hear everything from the hallway.
Breakfast was nice, the room had AC, so it was comfortable to sleep because during my stay it was 35 degrees in Vienna, and I had to sleep with a window shut due to the very loud tram going in the street in front of the hotel. Proximity to the tram stop and metro stop was nice. Bed was comfortable. Shower pressure was very nice. The hotel had available umbrellas to borrow.
Stayed in June 2023
Reviewed: 24 June 2023
Nattaporn
ThailandI had room on the 1st floor, the noise from the street was too annoying.
Near public transportation. Friendly and helpful staffs.
Stayed in June 2023
Reviewed: 22 June 2023
Lorjtravel
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 16 June 2023
Agnieszka
Polandthe noice in the morning
clean room and good breakfest
Stayed in June 2023
Reviewed: 14 June 2023
Zhulide
United KingdomNothing to complain at all
They were totally amazing. Both of the receptionists were very kind and helpful. Everything was clean and place had such a good energy. You are in the Central in 15-20 min by train and train station is very close. Train journey was fun too you can see the city. I am already planning to come back with my family❤️
Stayed in June 2023
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