I loved the staff. So kind and helpful! And the location, literally perfect. We arrived very late, almost midnight, and they had left food in our room.

Stayed in March 2025

Everything was honestly spot on

Location couldn't be better. Right next to a ski lift and only 5 mins walk to one of the main lifts too. Excellent breakfast with fresh omelette, scrambled egg and bacon plus all the continental breakfast items too. Fresh coffee machines and fresh juice.

Stayed in March 2025

nothing

Great breakfast, great dinner, great sauna/wellness. The ski room is also great, every room has own heated box, you can enter with lift directly from the street, no need to bring skies via the stairs. Directly behind the hotel is lift (Bergfriedlift) where you can enter the ski area.

Stayed in March 2025

Water during breakfast.

Food

Stayed in February 2025

Pillows were not comfy, for us at least. The beds and floor squeak - you cannot be stealth at night. Unfortunately there is little to no soundproofing, you hear everything clearly from the hallway and the neighboring rooms.

We loved our stay at the hotel, everything was super clean, location is very good and the food is excellent! Staff was very nice, especially the reception and the very nice ladies serving us dinner.

Stayed in February 2025

Nothing

Great location very close to lifts, great wellness centre, Really good food and very friendly helpful staff

Stayed in February 2025

The location is perfect, the hotel is very clean and the food is good. Highly recommend this Hotel

Stayed in February 2025

Food and Friendly people

Stayed in January 2025

Wonderful place, really clean and comfortable. Amazing and really friendly staff.

Stayed in January 2025

Parking space might be a problem but it is free😊

Friendly and attentive staff. No problems of any sort. Will will come back for sure. Free access to 6 cable cars and buses. Hotel very clean and well maintained. Variety of food for breakfast (with cakes) and exceptional dinner a la carte. Beautifully presented and tasteful desserts

Stayed in August 2024

Wifi connection was strong however you had to log in every 24 hours, which was okay for phones, but for smart TV in room, it was bit more complicated. But once I asked reception how to do it, I could do it by myself (still had to do it on every device, every day). Also, connection was not secured, basically anybody in reach could log in to hotel wifi.

Great location in walking distance to whole Hinterglemm village, including cable cars and bus stop to whole Saalbach-Hinterglemm valley 2 minutes away. Joker card included. Great breakfast and even better dinner. Dinner is chosen, usually from 3 options (Meat, Fish or Vegetarian), during breakfast and served directly by staff (except for salads). All the staff are very friendly and welcoming. Sauna is very modern and has 4 options (Finnish, Herb, Steam and Infra-red). Whole hotel is very clean and well kept. Also, our room was very spacious, every day very well cleaned and furniture had a nice design. I could feel that all the staff care about the hotel and hotel guests. Very much recommended!

Stayed in July 2024

Nothing everything was a great but the breakfast selection is small

The hotel service was great and the reception was friendly

Stayed in July 2024

Amazing hotel where the food, facilities and staff made the visit simply top notch. We were a family of four with teenage kids visiting during July 2024, we had breakfast and dinner and higly reccomend this hotel.

Stayed in July 2024

Very friendly staff, good food, very clean !

Stayed in July 2024

Booked half-board but didn't realise they close kitchen and bar on a Tuesday. They give you €10 back each which doesn't go close to the cost of a replacement meal.

Staff were helpful, room was spacious and bike parking facilities superb. The whole hotel was very clean and well designed.

Stayed in July 2024

A little bit on the expensive side.

Everything! Rooms, food are great, staff is very kind and tentative and the entire hotel is of high quality with the basement ski lift and lockers. Would definitely come back again! The location is also perfect for starting the skiing.

Stayed in March 2024

None

Exellent breakfast & dinner. Very friendly staff. Very clean. Just next to the ski-lift, wich brings you further to to major ski-lifsts ans pistes. Makes it very comfortable. Real vacation here!

Stayed in December 2023

N/A

Everything, location, food, staff

Stayed in January 2024

Amazing spa and relaxing area.

Stayed in January 2024

If I had to make one point, it would be that the bar area is relatively small and closes early. So this this is not a major Apres Ski party bar, if that's what you're looking for. But for our small family, it was perfect.

The entire hotel was spotlessly clean and the food each night was exceptional !

Stayed in December 2023

The slope right ouside hotel is not for beginner level.

Dinner and breakfast are exceptional with plenty of healthy choices. Room is spacious and clean. Very nice room temperature and bed. All staff are super friendly.

Stayed in December 2023

Nothing

Excellent service throughout our stay. The rooms are immaculate, the quality and variety of food for breakfast and dinner is vast. Everything is very well presented and the staff attentive and helpful.

Stayed in December 2023

Nothing

Location, friendly staff, design

Stayed in July 2023

Water pressure and heating level could be little bit better.

Big comfy room, breakfasts and dinners were great, nice and clean wellness area. Owners and the hotel staff were really nice and caring. Nice ski storage with the exit just to the ski slope.

Stayed in March 2023