Matzleinsdorfer Platz 1, 05. Margareten, 1050 Vienna, Austria
#334 of 397 hotels in Vienna
Guests' ChoiceBased on 701 hotel reviews
7.6Cleanliness
8.1
Comfort
7.9
Location
7.9
Facilities
7.5
Staff
8.4
Value for money
8.0
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 September 2022
Dana
United KingdomTight space round the toilet 😁 Weirdly placed bathroom light switch (outside, behind the door)
Amazing, spacious room, well euipped, with plenty of storage. Great walk-in shower. Super comfy carpet. Super location. Cafés, restaurants, shops nearby. S bahn, u bahn, bus stop within 5mins walk.
Stayed in July 2022
Reviewed: 29 August 2022
Bergthor
United KingdomThere is a lot of construction around the hotel (so be prepared for this if you are on the first floor). The interiors are quite outdated and some could use a bit of work (particularly in the lobby area).
Great price considering the location in Vienna. The room was very big and spacious. The check-in was simple and easy. The room was overall quite clean.
Stayed in August 2022
Reviewed: 8 August 2022
Tom
BulgariaThere was no fridge and iron. The conditioner wasn't working properly.
Communicative location. There are coffee, supermarket and fast food places nearby. The room was large and clean.
Stayed in August 2022
Reviewed: 30 July 2022
Irina
CyprusThere was no proper air conditioner. The one available is very old and doesn’t help when it’s hot. No proper food available. There are machines with snacks but you need coins to buy anything, I doubt everyone has coins all the time.
Close to the tram station. Clean.
Stayed in July 2022
Reviewed: 21 July 2022
Lynda
United StatesQuite expensive considering there's no air conditioning in the room & distance from the center & no breakfast included. There's construction going on in front of hotel.
Bus, train & tram station conveniently located across the street .
Stayed in July 2022
Reviewed: 19 July 2022
Elizaveta
AustriaIt was a bit dirty in the bathroom when I moved in.
Stayed in July 2022
Reviewed: 18 July 2022
Chetan
Irelandthere were small insects inside bathroom
Stayed in July 2022
Reviewed: 12 July 2022
Gia
Australiathe aircon was not as powerful as I wanted it to be.
very spacious and clean room. Right by a train and tram station so getting into the main city is very easy. supermarket also close by. the staff were very friendly too.
Stayed in July 2022
Reviewed: 8 July 2022
Huseyin
CyprusYou hardly see any staff and the late check in starts very early. If you arrive after a certain time, you have to check in yourself and do not come across with any staff. Not many amenities in the room.
The room was spacious and clean.
Stayed in July 2022
Reviewed: 29 June 2022
Baraah
Germanythey don't have a ramp for handicapped people who are using a wheelchair so the entrance is difficult even for normal people with luggage
check-in was easy and contactless
Stayed in June 2022
Reviewed: 30 May 2022
Jelena
MontenegroI booked a room on the condition that we pay when we arrived at the hotel. However, on the day of arrival, I am informed that my reservation will be canceled if I do not pay the cost in advance before arrival. That was not ok, because the agreement was different before.
Location of hotel is great. Across the street is metro and tram station and because of that, its makes easy to get to any part of city. The room was large and full of light. The Room was also very clean and cozy. Hotel had an elevator.
Stayed in May 2022
Reviewed: 28 May 2022
Dritan
AlbaniaThere was a little noise from the traffic.
Very big and comfortable room.
Stayed in May 2022
Reviewed: 18 May 2022
Nicholas
Australiamajor constructions works out the front. we stayed only on the weekend so unsure whether this would cause a disruption during the week.
massive rooms
Stayed in April 2022
Reviewed: 17 May 2022
Morgan
United KingdomThe windows in our room didn’t open, and while we had air conditioning the room was quite warm.
A really good price for the stay. The staff were very amenable and ensured that we had everything we needed which was great. The hotel is next to the tram station and across the road from the train station which was super handy, it’s very easy to get to central Vienna.
Stayed in May 2022
Reviewed: 11 May 2022
Yotam
Israelthe staff were great. location is excellent if you want to use public transportation, a bit far if you want to walk everywhere. great value for money
Stayed in May 2022
Reviewed: 8 May 2022
Ibrahim
HungaryIt's really amazing, and it s close to train station
Stayed in May 2022
Reviewed: 6 May 2022
Colin
United KingdomLarge airy room.
Stayed in May 2022
Reviewed: 15 April 2025
Alina
United KingdomWas interested in dissappear for some period of time.We was very disappointed 😞
Great place to stay.Very helpful staff, especially slovakian reception members.
Stayed in April 2025
Reviewed: 10 April 2025
Monika
United KingdomWe had requested a twin room; however, upon arrival, we were provided with a twin room set up as a double. Additionally, we were quoted one price for breakfast by the staff, the in-room pricelist displayed a different rate, and ultimately, we were charged yet another amount, which was quite confusing. The breakfast selection was rather limited, though we would like to commend the lady in the restaurant, who was exceptionally kind and welcoming. Lastly, we found it unusual that there was no main ceiling light in the room.
Stayed in March 2025
Reviewed: 2 April 2025
Luna
SwitzerlandIt’s a little expensive for the what they offered.
The workers avec very Nice
Stayed in March 2025
Reviewed: 2 March 2025
Anirudh
GermanyOnly trouble about washroom door as the lock was not working and when it worked we were stuck
Stayed in March 2025
Reviewed: 7 February 2025
Tamás
HungaryLittle bit far from the centre
Huge room, lovely receptionist, close to the bus and train station.
Stayed in December 2024
Reviewed: 17 January 2025
Gavrilo
SerbiaThe location and the bed
Stayed in January 2025
Reviewed: 9 January 2025
Ivett
AustriaVery clean and comfortable
Stayed in January 2025
Reviewed: 9 January 2025
Aram
PolandEverything was so good. Will stay here one more. Highly recommend.
The staff was so friendly, confortable rooms, tasty breakfast and a bright colors. Highly recommend.
Stayed in January 2025
Zandvoort, Netherlands
Bonn, Germany
Alhaurín de la Torre, Spain
Sedalia, USA
Manila, Philippines
Kyiv, Ukraine
Balchik, Bulgaria
Hong Kong, Hong Kong
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content