Has more of a hostel vibe. Organization of my arrival was just horrific. I have sent a claim and have not heard back for over a month. Aftercare seems of no importance.

Accessibility to the city centre as well as to other places around town.

Stayed in July 2022

i didnt like that bathroom and toilet are separate in the same room. İt was too weird. The room was so hot and air conditioner was not working!! The room was too large but they didnt find any place for a minibar!!! (there was no minibar) i didnt understand how your houskeeper could not see black t-shirt left under the window by previous guest!! On the other hand, bed was comfortable (the only good thing).

i love the black t-shirt left under the window by previous guest!!

Stayed in July 2022

Neither room had working AC. With windows open, sewer smell entered. Bathroom had soap stains on floor. Requested extra blankets on booking, never received. Requested extra towel from front desk, never received. Breakfast was unexpected extra cost. Wifi was slow, unsecured, and refused to work with VPN. Construction sounds became annoying.

Breakfast was good and beds were comfortable. We enjoyed the proximity to the train station.

Stayed in July 2022

not good location, very noisy area, not good air conditioning (if you open the window you get all the noise from the street, if you close it it’s very hot. there was a fan which helps a bit) the furniture is old, nothing common with the pictures on Booking.com

very large room, big bathroom, comfy beds with big pillows.

Stayed in June 2022

Before booking read carefully what is supposed to be in the room, otherwise the room will not meet your expectations: you will be surprised to find no phone, no glasses for water, no water and no fridge :) Reception does not work 24/7, consider this. Some reconstruction was currently very close to the hotel, so be ready to wake up early beacuse of the noise outside. Hopefully this inconvinience will not last forever :)

Not far from the central railway station; getting from here to the center is quite easy: on foot (30 minutes), by tram. There are a couple of supermarkets around + caffees. The room is big. The bed is quite comfortable. Would be a good option for those willing to stay for one night and travel further.

Stayed in June 2022

The rooms were very dirty, windows, bathroom, couch....

Just the staff was very friendly, we get another room because the TV didn't work.

Stayed in June 2022

dusty… my allergies flared up over night, the place has a lot of dust

good locations gentleman at the desk was super helpful

Stayed in June 2022

there was an issue with check in, where we were given the wrong check in instructions so we ended up stuck outside at 2am. We were charged for the room twice, though this was sorted quickly. our sink had the plug stuck in it so it overfilled. one of the shower joints was loose, so one setting sprayed water up and out of the shower at high pressure

it was clean and cheap

Stayed in June 2022

There is a 3 hour window for check-in (3-6pm). Having arrived at 1pm we left our luggage in the storage room but had to cut our time in central Vienna short just to get back in time before 6pm to move our luggage out of the storage room. I don't think this meets international hotel standards. The decor is a bit tired, and the walls inside the room could do with a fresh coat of paint.

The hotel is clean, and the noise level is low considering the location (double glazed windows) It's good value in Vienna.

Stayed in June 2022

Quite an old hotel, presumably for elderly visitors. Equipment from the late 90s, screaming air conditioning and no hot water in the morning. There are no glasses in the room, but there are dental beakers containers.

Stayed in May 2022

There were construcions going on around the whole building and it was very noisy, starting at around 5am. The building and room was pretty old.

Door to our room can be unlocked by card and are very sturdy.

Stayed in May 2022

Air conditioner was unfixable.the room was quite warm.the staff brought in fan which was on its last leg and made a lot of noise all night long.we opened the window but it face the main street and construction of the road was ongoing which made the noise worst.

Staff was friendly and helpful

Stayed in May 2022

Bathroom a little bit old (shower head cord was leaking a bit, toilet had a smell)

Location and price were excellent. Reception staff very friendly.

Stayed in May 2022

I cancelled my booking because the manager was very rude. no front desk, no air conditioning in the room - when I booked it mentioned air conditioning is available. no person to talk to in person. very bad experience- I ended up looking for another hotel because the manager was so rude and kept on telling me you can leave.

Stayed in May 2022

because hotel dont have parking and it was very very noisy, because of railway station and works on next street.

its normal hotel, nothing special

Stayed in April 2022

No kettle

Good location, clean, comfy beds

Stayed in December 2024

I like lacation👍

Stayed in May 2023

what should be improved would be the hair dryer in the bathroom, it's old and doesn't work well, another thing is the microwave oven doesn't heat the food.🫣

it is very close to the metro station with good metro connections. large, spacious, clean room. Room service 👍 the hotel is nice, clean, spacious, big lobby

Stayed in January 2024

Behaver personeel was bad, The furniture is very old, the photo of the room I booked and the room they gave me were very different, I did not see honesty. Hair dryer and TV were very old, they were liars

Nothing

Stayed in November 2023

In the first night that we arrived the heating wasn’t working and the lady from the reception office told us that she only can help us with an extra blanket for that night. The room was really big and it was really really cold. Also the safe was broken. The other day she told us that they fixed the heating situation but the safe was also broken. Even if they fixed the problem the room was remained really cold. The water in the bathroom wasn’t realy hot all the time and i think they stop the heating in the room over the night because after 11 pm the radiator was cold. The breakfast was very poor. Only boiled eggs and some meat products with no vegetables. Reception services was bad, they didn’t help us when we needed them and they weren’t even here during the day.

The hotel was nearby tram-station and the subway station.

Stayed in November 2023

AC unit does not work, hotel is on the main street so it is really noisy and next to the hotel is a road reconstruction. Cleaning of room is not precise (we found someone elses underwear in the drawer in the bathroom).

Relativly cheap; close to center, main train station and public transport.

Stayed in August 2023

It is a little far from the city but very easy to get public transport or even walking if it’s a lovely day outside. Also wish the rooms had a kettle or microwave just so I wasn’t eating out all the time.

It was clean and clutter free, easy to get in and out but felt very safe and secure.

Stayed in June 2023

I was staying in Allegro Hotel from 19.05.2023 till 21.05.2023 , I forgot my trench coat in my room . After I left the hotel I called the staff on the reception for 2 days and I sent several emails with no reply . The answer I was given from the staff on the Reception when I called they don’t know anything and they can’t reach housekeeping because it’s 3pm . I did call again next day hoping they have checked and aware of my situation but the staff on the reception who answered my call didn’t know anything about my case I did say it’s impossible not to find a long female trench coat it’s not a hair clip by size . After few days with no reply I received finally email saying we didn’t find my trench coat . I traveled many times through different hotels and countries but never had such a bad experience with unprofessional approach to customers . I would not recommend Allegro Hotel for someone I know .

Stayed in May 2023

There are no comments available for this review

Stayed in April 2025

There are no comments available for this review

Stayed in March 2025