The “double bed” , which are actually two matraces that get separated in the middle of the night, was one of the most uncontroftble sleps of my life. The staff was lovely and the room was really clean. The location was quite good, expecially if travelling by car, beacause there is a cheep garage near by.

Stayed in April 2025

out our door room it didn't have light but it was fine

Bed was really nice.

Stayed in March 2025

No elevator so it was hard to take all bags up and down

The old structure and cleanliness

Stayed in February 2025

Staff confused us with regards to paying for breakfast. When we checked in we could pay by card, but in the morning we had to pay with cash and there was a €2 difference.

Stylish, good breakfast, access to coffee and juices 24/7

Stayed in November 2024

It desperately needs updating. Feels like a hotel in San Francisco in the 70’s. Most upsetting is the noisy housekeeping staff in the mornings ( 8am!) But… everyone in the hotel is kind, and amiable. Worth the stay if you’re on a budget and need a cozy old hotel.

Staff is extremely attentive and kind.

Stayed in December 2024

Although reception & the dining room looked lovely, the decor in the rest of the hotel was a bit tired and in need of a refresh. Our room was clean, bright and spacious, but a bit dated. One of the art prints on the wall had had googly eyes stuck to it, bizarrely! The bathroom was very clean, but needed attention. The wall mounted flush cover fell off and into the loo in the middle of the night rather noisily (reception said this was "normal for the house" when reported and it was badly caulked back on the same day we reported it), the sink tap was wobbly & there was missing laminate on the counter top. The temperature was hard to get right - was too hot or too cold. The minibar fridge wasn't working nor stocked and there were not drink making facilities in the room (hence use of drinks machine downstairs). The house breakfast was not worth 16 euro - a 2 croissant breakfast at Cafe Monarchie at the top of the road was 8 euro and the croissant were far nicer! They didn't like taking cards for anything less than 50 euro. This smacks of an overly large business overdraft and needing cash to pay staff to me. There was ZERO local or hotel information in the room at all.

The hotel was a little out of the city centre, but very accessible by a range of public transport (train, bus, tram, underground) within 2-10 mins walk, in what felt a very safe area. The room was spacious, and the water hot and consistent in the shower. The drinks machine in the dining room was available for our use 24hrs. There was a 24hr reception / a door code to use if no one was there. There were 2 supermarkets and a great licensed cafe (doing breakfast, lunch, afternoon cake, evening meals and with a basic bar and super friendly staff) at the top of the road, and quite a few other places to eat & drink nearby. Our stay was exceptionally good value due to an unbeatable room rate, perhaps reflecting the need for an update.

Stayed in November 2024

The staff was not verz motivated, to us it seemed that they are not happy to work there. Wether the welcome nor the goodbye was with a smile or something the like. Otherwise all ok.

It was near the coty center, very comfortable and perfect for a weekend trip for tourists.

Stayed in December 2024

The breakfask was good with plenty of choices. The room was clean

Stayed in December 2024

For some reason I had to pay cash for the breakfast and overall they didn't accept credit card for additional services. I was able to pay only for the stay with CC.

Breakfast wasn't included, though I paid separately for it. It costed 16 euros per person. I think for that money it could be better. From hot food there was only omelet with sausages and boiled eggs alongside with some milk and other stuff.

Stayed in December 2024

The bathroom was a little bit damaged

Friendly stuff, good location

Stayed in December 2024

Our actual room was a bit of a disappointment. Except for the bathroom which was great. The pictures taken of the room were not the same as here on the Bookings website. The room was much smaller and had worn floor carpets throughout. No sofa or kettles visible in the pictures. There was also a same worn floor carpet even on the wall where is the wardrobe located.. The refrigerator was located under the TV in the cupboard, but there was only one socket nearby, so you couldn't watch TV if you wanted to keep the fridge on. The bed was also small for a double bed, only 140 cm. The ventilation and air conditioning in the room did not work properly and we had to keep the window open a lot even though it was winter and December, because otherwise the whole room smelled musty. Still, I would say that the accommodation was not a shock but just ok. The biggest disappointment was when the advertising pictures do not correspond to reality. I think it would be fair to the traveler to let them make choices based on reality.

The location was really good. Several grocery stores and cafes nearby. You could get to the city center and the airport easily by public transport. The staff was always very friendly. We were also able to check into the room in advance, when it happened to be ready. The hotel lobby was clean and comfortable. The breakfast was also good and there were many options. The bathrooms were renovated some years ago, i.e. not brand new, but clean and stylish.

Stayed in December 2024

I liked the fact that the hotel is very close to the tram stop

Stayed in November 2024

Some of the features need updating.

Well communicated. 3 beds as travelling with toddler. Big room

Stayed in November 2024

Well

Stayed in October 2024

We came back late and the hotel doors were locked, we didn't know the door code and we just stayed outside

location

Stayed in October 2024

Could have provided better tea and coffee items. It wasn't as expected. The staff was not interactive at all. We did not feel welcomed.

Room was spacious.

Stayed in October 2024

There was hand soap for shampoo in the shower and the headboard was broken

There was a good receptionist called milos

Stayed in October 2024

I stayed for one night and, honestly, the room was quite disappointing. It seems like they were going for a Victorian theme, but it ended up looking old and cheap. A lot of the furniture and decor feel outdated, and some things were actually broken. The walls had marks and stains, which made the room feel less clean than expected. For a quick overnight stay, it was manageable, but given the price and the fact that this is supposed to be a 4-star hotel, I expected a lot more. The place could really use some updates and maintenance to match the cost and rating. Wouldn't recommend it for a longer stay or if you're expecting luxury.

The hotel’s location is quite convenient, being close to the D tram, which gets you to the city center in about 30 minutes.

Stayed in October 2024

Quite old, could do with a refurbishment.

Great location and staff helpful.

Stayed in October 2024

Our experience at check-in was less than ideal. The receptionist we dealt with was not very welcoming and came across as somewhat ironic in his responses to our questions. Additionally, we requested an extra blanket and his answer was to turn-off the air-condition.

Room was clean and huge.

Stayed in September 2024

Not very clean.

Good room, perfect for a few nights.

Stayed in August 2024

No free airport shuttle as it's written in the website

Great location and super clean

Stayed in August 2024

The staff gave us 1 room much smaller than advertised on booking.com even though there were 2 empty normal sized rooms next to each other. Only changed after we complained. The AC filter was filthy and AC did not cool the room at all. Made it very hot and uncomfortable. Had a bathtub but no plug so you cant use it.

Next to tram station. Decent sized rooms. Cheaper compared to hotels in Vienna.

Stayed in July 2024

Room looks okey, but feels old, there was a little unpleasant smell inside. This underground parking place is really narrow, so You should keep that in mind if You are driving bigger than average car. Also, it costs 20Eur. per night.

Nothing special, but it is quite good value for money. Good breakfast. Not too far from center and tram stop is nearby.

Stayed in July 2024