Viriotgasse 5, 09. Alsergrund, 1090 Vienna, Austria
#350 of 399 hotels in Vienna
Guests' ChoiceBased on 400 hotel reviews
7.1Cleanliness
7.5
Comfort
7.4
Location
7.9
Facilities
7.0
Staff
7.8
Value for money
7.4
Free WiFi
8.4
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End of dialog contentReviewed: 30 December 2022
Despal
GreeceWe expected the room to be a bit bigger but in any case we enjoyed our stay! Would recommend it 👌
The room was warm and cozy and the bathroom spacy. Close enough to the city center , next to the metro station.
Stayed in December 2022
Reviewed: 20 December 2022
Tatevik
Switzerland-
The stuff was very nice and ready to help.
Stayed in December 2022
Reviewed: 15 December 2022
Kelly
United KingdomLift was broken and my mum has a bad knee so that was the only issue climbing a lot of starts was not easy for her.
Stayed in December 2022
Reviewed: 11 December 2022
Tom
United KingdomThere is no kettle in the room, so you need to go downstairs to get tea and coffee. The lift wasn't working when we stayed so as you can imagine we did not get to use this perk much. The shower was a little small, the bed and bathroom both had some rough edges, a bit of marks on the walls and blood on sheets. I felt I did not get my moneys worth.
The lobby was very nice. I definitely felt like it was a posh hotel. The bed was very comfortable. There were numerous train and tram stops nearby.
Stayed in December 2022
Reviewed: 21 November 2022
Simge
Turkeyold and uncomfortable beds, early curfew, far from center
Clean rooms, good service
Stayed in November 2022
Reviewed: 21 November 2022
Mike
SwitzerlandBreakfast is much too expensive for what is offered. 15 euros per person. Nearby there is a Viennese coffee house which offers very good breakfast much cheaper. Very cramped feeling in the bathroom. Bathtub with separating glass instead of a shower cubicle is not state of the art. With the extremely small size of the TV, it's better not to have one in the room at all. I think my PC screen at home is much bigger. All furniture a bit old-fashioned and lovelessly put together. The flooring has its best years behind it.
Price / performance was OK Good location and good public transport connections
Stayed in November 2022
Reviewed: 1 November 2022
Dace
Latvianothing bad to say
Location is great, transport and shops are near. located on quiet street. nice interior, clean and good breakfast
Stayed in September 2022
Reviewed: 28 October 2022
Sonia
Romaniabeds
the art
Stayed in October 2022
Reviewed: 6 September 2022
Bettina
United StatesThe man at reception was very kind and super helpful! The room was great, very comfortable!
Stayed in August 2022
Reviewed: 6 September 2022
Jaclyn
United KingdomI wish that whether or not breakfast was included was better explained - especially the price. Ended up spending €30 on 2 pastries because it was mentioned when breakfast was, but not the price of the food or if it was included. That would have been very helpful information that made the stay a bit less happy than anticipated.
Staff were mostly very helpful and the room was lovely
Stayed in September 2022
Reviewed: 12 July 2022
Yaroslav
Latviano way to warm food. there are free tea/coffee, but there is no access to microwave oven! but, you may use small fridge! (why?) breakfast is quite expensive.
nice design, possibility to take bath, good bed. air conditioning working good. wifi works great.
Stayed in July 2022
Reviewed: 8 June 2022
Anna
Greecewe got a 3 bed room where the 3rd bed was a foldable couch not comfortable to sleep; we asked for change and luckily there was a spare room with another type of couch that was ok
breakfast was very good and personnel kind and helpful
Stayed in June 2022
Reviewed: 15 May 2022
Helen
AustriaThere were no tea or coffee-making facilities in the room. The shower doors (room 505) didn't close properly. The rectangular toilet looks cool and modern, but is really uncomfortable to sit on.
Nicely decorated, modern, friendly staff
Stayed in May 2022
Reviewed: 9 May 2022
Rhys
United Kingdomthe fact that it have a working TV in room
property was nice but tv didn’t work and tourist gadget didn’t work but other than that it eat nice
Stayed in May 2022
Reviewed: 8 May 2022
Valentijn
NetherlandsAll was good.
Very comfortable, cozy rooms. Super friendly staff. Nice neighboorhood. The hotel offered free bikes to hotel guests, which made transportation around the city quick and easy.
Stayed in May 2022
Reviewed: 4 May 2022
Ömer
CroatiaBreakfast was a bit expensive and the room was a bit loud in the mornings due to people speaking in the other rooms/buildings. And there were no slippers in the room :(
Since the hotel was so close to the underground, we had no problem finding the hotel. The room was clean. The receptionist was very helpful and kind.
Stayed in May 2022
Reviewed: 3 May 2022
Stefanie
Austriatap wasn‘t giving much water at once
Stayed in May 2022
Reviewed: 28 April 2025
Javor
NetherlandsWorst beds i have ever seen in a hotel. The double beds were really small, like less than 140cm making it hard to fit a couple comfortably. Matterasses were very very hard - the whole family felt back pains in the morning. Rooms walls are very thin, hearing the neighbours and people passing infront of the door. Cleaning ladies woke us up 2 times while cleaning the neighbouring rooms in 9h in the morining, laudly speaking to eachoteher - i had to ask them to be more quite. In general we had the feeling the staff did not care and 80% of the time there was noone at the reception. Whole place were smelling like cigarets as there was a staff member constantly smoking outside and sometimes in the rooms being cleaned.
Price was good. Location not bad, but not so close to the center.
Stayed in April 2025
Reviewed: 28 April 2025
Yevgenia
ArmeniaNice and clean hotel. Not too far from the city center.
Stayed in April 2025
Reviewed: 24 April 2025
Jachelle
ItalyNothing
The location is convenient to reach the city center
Stayed in April 2025
Reviewed: 3 April 2025
Susan
United KingdomNothing really
Warm and cosy rooom, friendly staff.
Stayed in February 2025
Reviewed: 1 April 2025
Sarah
United KingdomThere was no house keeping. Did not change towels or make the beds. Staff weren’t helpful when asking about things to do.
Stayed in March 2025
Reviewed: 27 March 2025
Patrick
United KingdomReally accommodating and friendly
Stayed in March 2025
Reviewed: 27 March 2025
Silvia
Germanyall was fine for me
best place to stay for a city tour
Stayed in March 2025
Reviewed: 12 February 2025
Zoe
United KingdomWhen we arrived, no one was at reception and the automatic doors would not open. This occurred despite the hotel sign saying the desk closed at 11pm. We were waiting outside the hotel for 20 minutes. After 4 attempts to ring the hotel, someone answered and gave me a code. I wish there had also been a kettle inside the room
The hotel was conveniently located
Stayed in February 2025
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