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Reviews of Arthotel ANA Gala 3 stars

Viriotgasse 5, 09. Alsergrund, 1090 Vienna, Austria

#350 of 399 hotels in Vienna

Guests' Choice

Review score

Based on 400 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    7.9

  • Facilities

    7.0

  • Staff

    7.8

  • Value for money

    7.4

  • Free WiFi

    8.4

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Showing 76 – 100

  • Reviewed: 30 December 2022

    8.0
    Warm & Cozy
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    We expected the room to be a bit bigger but in any case we enjoyed our stay! Would recommend it 👌

    The room was warm and cozy and the bathroom spacy. Close enough to the city center , next to the metro station.

    Stayed in December 2022

  • Reviewed: 20 December 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 7 nights

    -

    The stuff was very nice and ready to help.

    Stayed in December 2022

  • Reviewed: 15 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Lift was broken and my mum has a bad knee so that was the only issue climbing a lot of starts was not easy for her.

    Stayed in December 2022

  • Reviewed: 11 December 2022

    6.0
    Comfy bed, fancy lobby, lift didn't work, so was thirsty.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    There is no kettle in the room, so you need to go downstairs to get tea and coffee. The lift wasn't working when we stayed so as you can imagine we did not get to use this perk much. The shower was a little small, the bed and bathroom both had some rough edges, a bit of marks on the walls and blood on sheets. I felt I did not get my moneys worth.

    The lobby was very nice. I definitely felt like it was a posh hotel. The bed was very comfortable. There were numerous train and tram stops nearby.

    Stayed in December 2022

  • Reviewed: 21 November 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    old and uncomfortable beds, early curfew, far from center

    Clean rooms, good service

    Stayed in November 2022

  • Reviewed: 21 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    Breakfast is much too expensive for what is offered. 15 euros per person. Nearby there is a Viennese coffee house which offers very good breakfast much cheaper. Very cramped feeling in the bathroom. Bathtub with separating glass instead of a shower cubicle is not state of the art. With the extremely small size of the TV, it's better not to have one in the room at all. I think my PC screen at home is much bigger. All furniture a bit old-fashioned and lovelessly put together. The flooring has its best years behind it.

    Price / performance was OK Good location and good public transport connections

    Stayed in November 2022

  • Reviewed: 1 November 2022

    8.0
    Friendly staff, great location
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    nothing bad to say

    Location is great, transport and shops are near. located on quiet street. nice interior, clean and good breakfast

    Stayed in September 2022

  • Reviewed: 28 October 2022

    7.0
    x
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    beds

    the art

    Stayed in October 2022

  • Reviewed: 6 September 2022

    8.0
    Comfortable. Fantastic staff!
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights

    The man at reception was very kind and super helpful! The room was great, very comfortable!

    Stayed in August 2022

  • Reviewed: 6 September 2022

    7.0
    Excellent location!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I wish that whether or not breakfast was included was better explained - especially the price. Ended up spending €30 on 2 pastries because it was mentioned when breakfast was, but not the price of the food or if it was included. That would have been very helpful information that made the stay a bit less happy than anticipated.

    Staff were mostly very helpful and the room was lovely

    Stayed in September 2022

  • Reviewed: 12 July 2022

    8.0
    overall is Ana is good place to stay. for me, it a bit overpriced.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    no way to warm food. there are free tea/coffee, but there is no access to microwave oven! but, you may use small fridge! (why?) breakfast is quite expensive.

    nice design, possibility to take bath, good bed. air conditioning working good. wifi works great.

    Stayed in July 2022

  • Reviewed: 8 June 2022

    8.0
    very good value for money! not very close to city center but walkable and due to very good transport was no problem
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    we got a 3 bed room where the 3rd bed was a foldable couch not comfortable to sleep; we asked for change and luckily there was a spare room with another type of couch that was ok

    breakfast was very good and personnel kind and helpful

    Stayed in June 2022

  • Reviewed: 15 May 2022

    8.0
    I wasn't in the hotel much, just to sleep, and I slept very soundly (the bed was comfy).
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There were no tea or coffee-making facilities in the room. The shower doors (room 505) didn't close properly. The rectangular toilet looks cool and modern, but is really uncomfortable to sit on.

    Nicely decorated, modern, friendly staff

    Stayed in May 2022

  • Reviewed: 9 May 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    the fact that it have a working TV in room

    property was nice but tv didn’t work and tourist gadget didn’t work but other than that it eat nice

    Stayed in May 2022

  • Reviewed: 8 May 2022

    8.0
    Comfortable, cozy stay in a hotel with lots of ambience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All was good.

    Very comfortable, cozy rooms. Super friendly staff. Nice neighboorhood. The hotel offered free bikes to hotel guests, which made transportation around the city quick and easy.

    Stayed in May 2022

  • Reviewed: 4 May 2022

    8.0
    8/10. Would come again!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights

    Breakfast was a bit expensive and the room was a bit loud in the mornings due to people speaking in the other rooms/buildings. And there were no slippers in the room :(

    Since the hotel was so close to the underground, we had no problem finding the hotel. The room was clean. The receptionist was very helpful and kind.

    Stayed in May 2022

  • Reviewed: 3 May 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    tap wasn‘t giving much water at once

    Stayed in May 2022

  • Reviewed: 28 April 2025

    4.0
    Not a hotel, more like hostel with bad beds, thin room walls and unfriendly staff..
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights

    Worst beds i have ever seen in a hotel. The double beds were really small, like less than 140cm making it hard to fit a couple comfortably. Matterasses were very very hard - the whole family felt back pains in the morning. Rooms walls are very thin, hearing the neighbours and people passing infront of the door. Cleaning ladies woke us up 2 times while cleaning the neighbouring rooms in 9h in the morining, laudly speaking to eachoteher - i had to ask them to be more quite. In general we had the feeling the staff did not care and 80% of the time there was noone at the reception. Whole place were smelling like cigarets as there was a staff member constantly smoking outside and sometimes in the rooms being cleaned.

    Price was good. Location not bad, but not so close to the center.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    9.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice and clean hotel. Not too far from the city center.

    Stayed in April 2025

  • Reviewed: 24 April 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location is convenient to reach the city center

    Stayed in April 2025

  • Reviewed: 3 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really

    Warm and cosy rooom, friendly staff.

    Stayed in February 2025

  • Reviewed: 1 April 2025

    4.0
    Somewhere to sleep.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There was no house keeping. Did not change towels or make the beds. Staff weren’t helpful when asking about things to do.

    Stayed in March 2025

  • Reviewed: 27 March 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Really accommodating and friendly

    Stayed in March 2025

  • Reviewed: 27 March 2025

    10
    Vienna in love
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    all was fine for me

    best place to stay for a city tour

    Stayed in March 2025

  • Reviewed: 12 February 2025

    4.0
    Dissapointing start
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    When we arrived, no one was at reception and the automatic doors would not open. This occurred despite the hotel sign saying the desk closed at 11pm. We were waiting outside the hotel for 20 minutes. After 4 attempts to ring the hotel, someone answered and gave me a code. I wish there had also been a kettle inside the room

    The hotel was conveniently located

    Stayed in February 2025

Showing 76 – 100

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