Bloch-Bauer-Promenade 5, 10. Favoriten, 1100 Vienna, Austria
#158 of 398 hotels in Vienna
Guests' ChoiceBased on 2219 hotel reviews
8.5Cleanliness
9.0
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.9
Value for money
8.6
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 September 2023
Bogdan
RomaniaA good hotel, very close to the train station. The room was nice and clean, and breakfast was good. Would book again for sure.
Stayed in September 2023
Reviewed: 18 September 2023
Carole
United StatesIt was a very basic room with no coffee maker or kettle. Minimalistic approach but clean and ok for what it is.
The property was clean, room was good size for the hotel, staff was very nice.
Stayed in September 2023
Reviewed: 15 September 2023
Arafat
Palestinian TerritoryThe location was great, with a nearby family park and close to the main train station
Stayed in September 2023
Reviewed: 15 September 2023
Lu-yang
TaiwanThere was no power outlet near the third added bed.
The staff was really friendly and helpful
Stayed in September 2023
Reviewed: 13 September 2023
Christopher
United KingdomNot so close to City Centre
Close to mainline station
Stayed in September 2023
Reviewed: 11 September 2023
Daniel
HungaryAs always, kind and helpful staff.
Stayed in September 2023
Reviewed: 9 September 2023
Martin
United Kingdomnothing springs to mind. Happy with my stay - could be cheaper of course!
good location within easy walking distance of Wien HBf. modern building with all amenities expected. Breakfast good and at times to accommodate travellers.
Stayed in June 2023
Reviewed: 5 September 2023
Annick
BelgiumWe had expensive bikes with us and storing them in the storage room costs 5 € per bike per day. First hotel we had to pay to store our bikes.
Nice hotel in a save and trendy environment, close to the station, public transport and the Belvedere palace. Spacious rooms with confortabel beds. Friendly staff.
Stayed in August 2023
Reviewed: 3 September 2023
Stefan
SlovakiaIn front of the hotel there were benches and chairs to sit, so whole night someone was sitting and it wasn't quiet. Even to get worse, in the morning the staff was outside in 7am and talking loud.. Also the bathroom that looked pretty, unfortenantly it had a bad smell. It was really bad that there were to very small paper cups for water.. And they were in the bathroom, super not higienic..
20minute walk to Belvedere Palace and 30minute to centar. Hotel was new.. Breakfast we paid extra 10e per person and was ok.. Parking we didn't paid it was outside on streets and was free for Saturday and Sunday.
Stayed in September 2023
Reviewed: 3 September 2023
Ayelet
IsraelThe only downside is that it takes a while to get to the city center.
It's a beautiful new neighborhood. Very close to the central train station. The staff was very friendly, good breakfast.
Stayed in September 2023
Reviewed: 2 September 2023
Patrycja
PolandGreat localization, close to the station. Comfortable beds and clean room.The area around the hotel is very nice and quiet.
Stayed in August 2023
Reviewed: 1 September 2023
Attila
United Kingdomthe single beds are verry narrow
breakfast was great
Stayed in August 2023
Reviewed: 31 August 2023
Marafa1985
EgyptCity
Stayed in August 2023
Reviewed: 30 August 2023
Wendy
CanadaThe parking was difficult because we tried to unload our bags at the door and the police followed us and gave us a $30 E ticket. We tried to explain we thought it was OK because there was another van parked on the promenade but they were very rude and aggressive and insisted we pay the fine, even before they issued a ticket. Then, we witnessed many other cars and taxis doing exactly the same thing. The front desk staff were not sympathetic - we got the impression they were used to that situation.
Location, comfort and cleanliness.
Stayed in August 2023
Reviewed: 29 August 2023
Sunan
Thailandnothing
Very clean room, nice and helpful satff, and convenience to train station.
Stayed in August 2023
Reviewed: 29 August 2023
Mada
United StatesGreat staff, breakfast and location.
Stayed in August 2023
Reviewed: 29 August 2023
Mounce
United StatesSometimes the breakfast bread was a bit tough (the semmels especially). There was also an unpleasant smell in the halls of the top floor, room was fine though.
Breakfast was good, the staff was kind and very helpful, the checkout process was easy, the AC was great, the Wifi was strong, and the room was clean and comfortable. It was one of the best hotels of our entire trip.
Stayed in August 2023
Reviewed: 28 August 2023
Courtney
New ZealandGreat facilities, very clean, super close to main station
Stayed in August 2023
Reviewed: 28 August 2023
Shane
United KingdomThe room was very small.
It is all quite basic, which is fine as long as that is all you need.
Stayed in August 2023
Reviewed: 27 August 2023
Lubica
SlovakiaIt is very close to main train statin, yet quiet and safe place. Ideal for traveler who needs to catch early train.
Stayed in July 2023
Reviewed: 26 August 2023
Karolína
Czech Republicnothing
clean, really nice, so far the best hotel we’ve been in in Vienna
Stayed in August 2023
Reviewed: 25 August 2023
Dorota
PolandThere is no electric kettle, I would like to have one.
Clean and comfortable place, close to the public transport, perfect to visit Vienna. There is no free parking, but with discount we paid 13 euro/24h.
Stayed in August 2023
Reviewed: 24 August 2023
Ya-hsin
TaiwanThere’s no mini fridge in the room so do keep that in mind
Great location and super nice staff!! For some reason, we were looking for luggage storage place overnight (before our check in day), they are kind enough to accommodate that and offer the help!! Definitely recommend!!!
Stayed in August 2023
Reviewed: 23 August 2023
Asoke
United KingdomWanted a road facing room and informed hotel many months back.. did not get one despite reassurance. Breakfast could have included some hot items..eg sausage or omelette
Clean, nice helpful staff
Stayed in August 2023
Reviewed: 20 August 2023
Ben
United KingdomThe bunk beds are quite narrow but apart from that it was great!
Centre of Vienna is easily accessible by the tram- takes around 20 minutes to get into the centre of town. The room is a classic chain hotel room which has everything you need in it and a good ensuite bathroom. We were also allowed to check in early and leave our bags at the reception the next day.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content