Bed linen must be made by yourself. A lot of someone's hair on a clean sheet! Disgusting! No shower gel or soup in bathroom. Only in the toilet. Little towels. Absence of tea and coffee. (Coffee for money) And the main thing which spoiled our stay was one cleaning woman (black hair, with bang, from Poland). My wife accidentally ran into her when leaving the bathroom, my wife gave her a free way, and instead of "thank you" cleaning woman said: "kurwa". I will definitely not come back here!

Online check in A lot of bathrooms ant toilets. Fridge, plate, kitchen dishes on the kitchen

Stayed in November 2022

Self service no staff in the property.If have any issue need to another place to find the staff. I called 3 times because I had problem when check in online. there’s a bug . The QR code system is really troublesome.

Security good

Stayed in November 2022

the self check in was slightly complicated

very clean, very good facilities

Stayed in November 2022

The self service, the toilet smelled really really bad, bedsheet didnt fit

Kitchen, chilling area

Stayed in November 2022

they do not provide any soap in the bathroom

this is a worthy budget hostel in Vienna

Stayed in November 2022

What a joke , no receptio , nobody, and you have to scan everytime you open a dor, disgusting.I don t recomand this place

Stayed in November 2022

Really disliked the Qr code system. It was normal to see people struggling with it when getting in and out amd it adds extra worries by having to care about your phone running out of battery otherwise youre screwed. We also had a room in front of a big bathroom, and for some weird reason it smelled absolutely horrible. We had to close the door quickly or otherwise the smell would come in. I realize this might have been something temporary or accidental, also the other bathrooms didnt stink at all but at the same time this added a very weird feeling to our experience. Again room itself was very good.

Cozy and clean room. Room alone was an 8, kitchen was also cool.

Stayed in November 2022

only online check-in available with QR codes you have to give personal data and numbers of dokuments to received link which i did not like to do Would not book it if I knew it earlier

only location nearby the stadion

Stayed in October 2022

it was too noisy and difficult to sleep.

Kitchen

Stayed in October 2022

however, this hostel had some serious drawbacks as well. first of all, it's terribly loud there. You can hear absolutely everything that is happening in the corridor. Unfortunately for us, we had a room right next to the stairs leading to the kitchen area, where one night a large group of men decided to throw themselves a noisy all night long party. We couldn't sleep at all then. Due to the maintenance-free formula of the hostel, no one stopped it. the night silence in this place is a joke. Another disadvantage is that we did not receive pillowcases for our duvets, but only additional sheets, a slightly strange and unsanitary solution.

The hostel was clean and the location was quite good. also the ability to open the door with a QR code seemed to be a pretty good solution.

Stayed in October 2022

Bed sheets too short to cover feet. when asking the question by email, response was they did not provide more for environment/washing purposes. Fortunately we met a man who came for our neighbors who complained not having heating (true we did not get any the previous night) => he could witness the situation and provided bed sheets & fixed the heating for the whole building

Stayed in October 2022

Lack of human touch. Believe it is the trendy to have no reception and self-check-in via mobile. So let's embrace it. However, there are lot of details to work out to make the experience more human. Never underestimate the stress a customer could get when he is trying to check in at late hours, very tired and for some reasons, the mobile does not very well or the connection is very slow.

Good guest kitchen

Stayed in October 2022

The self service is good

Stayed in October 2022

there is no a common area. completely absent staff. The “hostel atmosphere” doesn't exist at all. uncomfortable bed and pillow. there was a chewing gum stuck to my bed. small rooms, without any locker to store backpack / suitcase. breakfast was served in another structure 200/300 m from the building. and it is paid.

nothing

Stayed in October 2022

There is no private bathroom in the room, that was the only one thing what was not comfortable.

Really nice place and very comfortable bed! I love idea with QR code to enter the room and that after check out we could leave the luggage and also stay in the common area till evening. :)

Stayed in October 2022

The place was very smelly and noisy. The bedsheets were dirty and the mattress was very uncomfortable.

The location was nice

Stayed in October 2022

Squeeqy doors. My god please oil em up. Very annoying on the middle of the night or when people got up early in the morning (for flights...). You could hear everything.

Location was really good. Near the metro so easy access to everything.

Stayed in October 2022

On the ground floor, you can't really open the window because it is giving on a courtyard and anybody could enter your room. The check-in method is very bad. You arrive at the hostel at 12pm and you have to do this difficult procedure. No service to help you or to check you in, you do everything by yourself.

The location was fine, the price was ok, the facility was ok, room is fine. Clean.

Stayed in September 2022

I think my stay was fine

Easy check in and check out

Stayed in September 2022

Pillows were too big for me, but it's just a personal issue. Other thing was that they gave us a sheet instead of a duvet cover, so at night we had to figure out how to get warm. Staff is not in the building only around 2-4pm, so if you have an issu you have to call a number. Doors were thin, it shouldnt be a problem, but all night other guests slammed it quite hard, so that was not the greatest. Lockers..because there is no lock, you have to bring one for yourself if you want to leave your stuff there,otherwise it'a all open for everyone.

Mostly clean rooms, very simple but does the job . Lots of toilets and showers , so we didn't need to wait for any of them Quick and easy check in and out.

Stayed in September 2022

Sometimes QR code to open the door didnt work well.

You can use publice space before checkin and after checkout. The place is cleaned everyday, kitchen is excellent. Bathrooms are clean and there is a lot of them. You can use a luggage storage but bring your lock with you. Metro station is in 5 minute walk, and there is a lot of shops. Wien Hbf ~ 20 minutes, city center ~ 15.

Stayed in September 2022

A bit noisy, we had the room besides the door that gives on the kitchen and people were slamming it

Clean, comfy and the equipment was perfect, we really liked the online check in

Stayed in August 2022

poorly soundproof, thus very noisy & loud doors, earplugs recommend. Very warm, no ac

Very good location, close to Westbahnhof & a sufficient number of eating options nearby

Stayed in August 2022

No shower gel

On-line checkin Everything clean Great location with no noise

Stayed in August 2022

No staff inside the hostel if we have an issue we need to call another hostel. Unbelievable The toilets or showers were not very cleaned or people do not respect these areas. If I do not have any battery on my phone I am in a really bad situation as you can unlock your room and bed with QR code only. We do not have any locker to put our luggage so I put it in my bed but not really easy to sleep

Beds comfortable despite i put my luggage in the bed.

Stayed in August 2022