The room was nice and clean but doesn't justify the high price. Dinner is pricey but the food's really not that good. Bathroom was clean but had a strong smell, so I guess some drainage issues.

Nice pond to swim in (but costs extra) and situated in a beautiful landscape. Very good connections via bus. Nice and friendly staff.

Stayed in July 2024

Stay here for us was more than confusing. Such a comedic experience. When we arrived they gave us double room for 6 people despite in fact we have booked one room for two people a told us there is no other free rooms for us. So next day when we came to reception The Comic Boss told us that we either stay in double room for additional price 150€ or change room but we have to wait for this room until afternoon. So we could leave our stuff on reception or in current room and they supposedly or staff take to our “new” room. And more.. We weren’t inform about additional price for breakfast so we had to pay in check out. Even some staff couldn’t speak english or german. Too expensive breakfast. Surcharge almost for everything.

Price for the room. Staff behavior was excellent.

Stayed in July 2024

The internet connection is too restricted and with too many conditions. In a hyper-connected world, internet access could be more flexible.

A perfect place to relax with awesome landscapes. The staff was super cool.

Stayed in July 2024

Wonderful hotel in a lovely quiet location. The room is comfortable, everything is clean. Lovely helpful staff. Parking right outside the hotel. We only spent one night at the hotel but would definitely return.

Stayed in July 2024

Nothing

Staff were excellent, play area for kids was great and the room was very comfortable. Would give 11 out of 10

Stayed in June 2024

You should pay for WiFi (which is kinda weird in this age) and the food in the restaurant was quite pricy, that being said , the portions were huge.

The room we got was very spacious and definitely clean. Beds are wide and comfortable. There is a parking space in front of the hotel. We had also a shared balcony with a view to mountains. It wasn’t too loud despite some event taking place downstairs. There was also live music performance taking place and the staff was very nice and helping.

Stayed in June 2024

There is a large children’s playground, but to be able to use it you must pay heavily. Even parents are charged. Quality of the playground is not perfect - at least not up to standard compared to what you have to pay each day. Breakfast is also expensive, and having to pay for wifi in the room is really not normal these days..

Location is great. Staff friendly. Rooms clean.

Stayed in May 2024

Very good attention, services and quality!! Amazing!! Recommended 100%

Stayed in May 2024

I was a solo traveller, yet got a tiny room with three beds prepred inside, which made the room miniscule. Also, cannot believe that in this age and time, you pay if you want to use internet in the room. This is a massive no-go. Finally, i have probably never in my life paid more for Latte. A cup of Latte for 7.90 eur is simply an insane rip off. So they expect you to use free internet in the bar and rip you off with prices I havent even seen in a 5 star hotel. I am sorry to say, but this hotel does not offer value for money.

Mountain view, breakfast was nice.

Stayed in May 2024

Nothing

Room was excellent, staff were extremely helpful and friendly. The restaurant was good.

Stayed in May 2024

Top Location, guter Service

Stayed in May 2024

Very good

Very nice

Stayed in April 2024

The staff was very warm and helpful. Clean rooms and convinient beds. Nice decoration and beautiful scenery.

Stayed in March 2024

Would be nice to get disposable slippers in room:)

Amazing place, alot of space in apartment, spa is amazing, really nice people, spa ussualy works till 8 but Hotel keep it on even till 9:30 specially for me and friend, also one of saunas have huge windows to outside, when it snows looks like magic:))

Stayed in January 2024

The reception area was extremely cluttered, chaotic and messy with what seemed like a truck load of Christmas paraphernalia randomly placed everywhere both inside and out. The noise here was very loud too much of the time (OK for New Years eve but we weren't expecting that every night.) The room was pretty cramped considering what we paid.

The spa was very nice. The ski locker was very handy. We appreciated being able to shower and change after a days skiing before heading to the airport to go home.

Stayed in January 2024

Room was very small and rather old. Wellness area wanted additional 30€/person and day eventhough the price was rather high for off season

Stayed in December 2023

We booked a room in short notice for 60€, we had a small dog, it states on the hotel page that dogs are allowed without request. When we arrived, we checked in, the hotel employee saw the dog, we paid for our room, got our things into the room and went for an evening walk. On our way back to the hotel, we were stopped by an unpleasant rude hotel employee (not the one that checks us in) who claimed to be the owner of the hotel, he was talking in a rude way from the first words, told us that we have to pay 28€ for night (half of the price of the room, ridiculous). We asked to show us any document that proves the amount, but he refused again saying that he is the owner, he doesn’t have to show us anything and we just have to pay. He tried to imply that we were hiding the dog even though we already checked in and the staff saw the dog obviously). Wifi is for payment only as well as other things that are overpriced. Old and mouldy bathroom, bad soundproofing, could distinctly hear the neighbors

Stayed in December 2023

Shared balcony for family rooms. The smell and cigarette smoke enters the room. Poor breakfast. Internet use costs money in 2023!!! And when you buy a surfing package it is not for the entire stay but for 3 days only.

Cleanliness and location The receptionist was very nice, helpful and always with a smile. Made our stay more pleasant and better

Stayed in August 2023

Extremely small room for 3 people. High price for small dog and really bad commuciation about this price (we received info about the price after the time of free cancellation, the info was misleading, so the receptionist was very surprised). It is declared as 4stars hotel, but you should pay for all items that are standard for 4 stars, The general feeling is Pay for everything. We stayed only for one night during long journey, so no extra needs, but the feeling was horrible. Overloaded lobby, but it depends on individual preferences. Farmhouse is very close to the hotel, count with smell and lot of insects outside.

Really nice breakfast. It is the only plus of this hotel. Mountain view from the balcony.

Stayed in July 2023

We thought we had booked two double rooms in a hotel, each with en-suite bathrooms. Our stay turned out to be in an apartment with one double, one twin and a small double sofa bed in the corner of the lounge ( pictured ). There was just one shared bathroom. Our immediate reaction was of disappointment, but as it was only one night and we had travelled a long way, we decided against checking out immediately. We arrived on a day with temperatures of over 30°C. The double bedroom had no exterior windows and no ventilation. It was terribly hot and stuffy. Trying to sleep in such an oppressive, airless room was very difficult. The description referred to WiFi, but apart from the free WiFi in the bar area, it was €5 per day extra. It was a cheap deal for the room, but everything else was expensive and poor value. Breakfast costs more than in some of the high end hotels we’ve stayed in. Essentially our disappointment was down to a mismatch between our expectations and what was actually provided, but fortunately it was only one night.

This hotel didn’t appeal to me

Stayed in August 2023

Clean, interesting, great atmosphere.

Stayed in August 2023

A small room with 3 beds. Literally nothing in the room and for anything you ask, they charge you extra.

Nice facilities and also the evening event was fun

Stayed in July 2023

€20 per breakfast for my 5 and 7 year old kid each is too much since kids that age eat so little. They also charge for Wi-Fi.

Kids play area next door was perfect for kids. Rooms we clean.

Stayed in August 2023

Our room was apparently not ready (18h00) and we were "upgraded for the night", with the caveat that it would cost between 50-100 euro extra to remain in the room the following night. That was just a bad experience and the following morning we chose to move to our "booked room", but then had to "check out" and come back at "check in" time (15h00) that day? Hello, we were still paying for the time from 9am to check in time, but had no room? Disappointing. Then EVERYTHING was extra? Five Euro p/d pp for wifi. Two Euro for the safe, fridge etc, many of which simply did not exist anymore? (i.e. fridges were removed 8yrs ago and underground parking vanished during Covid - but still on room service book? Also having no AC was a bit unpleasant, given the visiting mosquitoes. The hotel processes in particular feels like 1960's, and Berhof really needs to catch up with the times.

The hotel is in an amazingly beautiful region of Austria. There is plenty to rave about, especially as a kid friendly hotel, with amazing play areas, ponies, free buckets of bubbles etc. Staff are friendly, even if somewhat disempowered. Great in summer, and probably amazing in ski season, and we got the feeling this hotel is really geared towards

Stayed in August 2023