Börsegasse 1, 01. Innere Stadt, 1010 Vienna, Austria
#309 of 399 hotels in Vienna
Guests' ChoiceBased on 1218 hostel reviews
7.7Cleanliness
8.0
Comfort
7.9
Location
9.2
Facilities
7.6
Staff
7.8
Value for money
8.0
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 July 2023
Jing
ChinaCheap iron bed, lying in the bed shaking, and noise!
Ten minutes' walk from the Old Town
Stayed in July 2023
Reviewed: 13 July 2023
Alessandro
United KingdomOn the last night I found my bed occupied by another guy he had the same reservation as me for the same bed.
Stayed in July 2023
Reviewed: 6 July 2023
Renjith
Saudi Arabiafan for each bed
Stayed in June 2023
Reviewed: 5 July 2023
Dean
United StatesCentral location, within walking distance to everything within the ring. Clean, comfortable, and easy to check in even with no staff on hand. Breakfast was excellent.
Stayed in June 2023
Reviewed: 3 July 2023
Maksim
HungarySuper noisy. There is old parcket at the floor, which creaks on every step of every person. Beds also creak on every move. You'll definetely hear what every roomate is doing. There is no air condition, so all windows always open, and as it is city center, there is a lot of noise coming outside. And I've faced some issues with payment. I chose payment in hotel option, when I made a booking. But after that I've got the whole sum checked out from my card.
Very good location. Just at the historical center and old town. Self check-in is also very convenient. Hostel is very clean. Common places like shower and toilets are cleaned constantly.
Stayed in July 2023
Reviewed: 1 July 2023
Shitos1978
Egyptno area for socialize and talking and for make friends from other rooms only in the room and it was enough for me
very clean location
Stayed in June 2023
Reviewed: 26 June 2023
Rania
United StatesThe bathroom didn’t have any windows or ventilation
The beds we’re comfortable and clean
Stayed in May 2023
Reviewed: 20 June 2023
Hanine
United Statesthe lockers are fake, anyone can break in and steal from you. no ac, the beds were super squeaky and rooms are hot
It was very clean, the mattress was decent
Stayed in May 2023
Reviewed: 19 June 2023
Isobel
United Kingdomtried to overcharge me for something I did not do. received two emails once the reception had closed at 9pm telling me I caused disruption as I was in the wrong bed? yet provided proof of the number on my bed and the one I was given. received an email at 9.01pm telling me I was going to be charged 25€ for this even though I was not aware when there were signs saying bed change is 15€. there was a clear miscommunication and was sketchy how they sent the emails in quick succession after one another without allowing me time to respond.
good location near the centre.
Stayed in June 2023
Reviewed: 16 June 2023
Prévost
CanadaThere were bug beds in my room and bed
the location
Stayed in June 2023
Reviewed: 15 June 2023
Leandro
Irelanddon’t see nobody in reception this was very stranger
everything is ok
Stayed in June 2023
Reviewed: 13 June 2023
Terri
United StatesOnly saw the receptionist once. Weird key card check in. Odd place with bad signs and no way to see others. Elevator is useless, up stairs to use. Cleaning lady vey grouchy. Breakfast 15E, better for less nearby.
The receptionist, Lilliana, was very helpful. Grocery store close
Stayed in June 2023
Reviewed: 12 June 2023
Koyo
Japangreat location.so clean!
Stayed in June 2023
Reviewed: 10 June 2023
Jessica
New Zealandnice and central
Stayed in June 2023
Reviewed: 5 June 2023
Fouzia
FinlandI booked a bed in 4 bed dorm but was given one in 3 bed dorm. As a result had to share with only one guy the last night, extremely uncomfortable. As a female solo traveller I would never had booked a bed in 3 bed dorm. the idea of a 4 bed dorm was already below my desired limit. very hot rooms, no air conditioning, also extremely small. I’d rather prefer a bigger room with more beds than an extremely tiny one with 3. Hostel doesn’t offer much socialising aspect if you are looking for such.
Good location. Not bad cleanliness wise.
Stayed in June 2023
Reviewed: 3 June 2023
Mina
SerbiaThe only thing that made me slightly wary is that the rooms aren't separated by gender, and I was feeling a bit unsafe initially being the only girl in the room. But my roommates were all quite lovely, so it was fine!
Honestly this place is fantastic. Amazing location, very clean, safe, comfortable, quite affordable and the staff is incredibly friendly. There's an option for breakfast that I never used, but i can tell you it smelled mouth-watering each morning. The beds are very comfy, rooms and bathrooms are cleaned daily, kitchen is nice and WiFi connection immaculate. Nearby there's supermarkets, shops and public transport stops that lead you straight to the city centre, but i preferred walking anyway since it's so close. Great experience, exceeded all expectations, will definitely be back!
Stayed in May 2023
Reviewed: 29 May 2023
Reneta
BulgariaVery beautiful place in the heart of the city center - within 10 minutes you can reach any point at Innere Stadt. Multiple metro stations nearby. Very, very clean rooms and good bathrooms, housekeeping everyday! Truly calm and quiet place with bonus - nice city view from your window. Friendly and helpful staff. It was hard to leave to be honest. :))
Stayed in May 2023
Reviewed: 28 May 2023
Kadriye
MaltaEmployees only work until noon, so there is no one to contact in the afternoon, and there is no cleaning in the afternoon. You do the check-in yourself.
Location is good.
Stayed in May 2023
Reviewed: 27 May 2023
Rocky
UkraineNice place, nice people, cool location! Many thanks!
Stayed in May 2023
Reviewed: 15 May 2023
Marianna
GreeceEasy check in and out anytime, clean everyday, close to metro close to town close to everything. Location is perfect. Had a blow dryer and towels and everything. Loved it!!! Recommend 100%!!!!!!!!
Stayed in May 2023
Reviewed: 10 May 2023
Didi
MaltaIn a fantastic building
Stayed in May 2023
Reviewed: 2 May 2023
Diana
Lithuaniai couldn’t rent towel because there was no one at the reception when i checked in they didn’t even show where to go and how to find the room, i had to ask a guest to show me where to go
location breakfast price
Stayed in May 2023
Reviewed: 24 April 2023
Damodaran
Czech RepublicIt was very noisy in the night since it's hostel and many people come and go at different times. There are only two toilets for close to 20 beds. It was not very clean.
It was cozy and very close to Metro stations. The staff were very helpful and courteous. You can visit all tourist attractions from here.
Stayed in April 2023
Reviewed: 24 April 2023
Mutlu
Maltanothing
The location was really good and the property was very clean. There was a one staff she was very kind and helpful.
Stayed in April 2023
Reviewed: 23 April 2023
Shanavas
AustriaNothing
everything
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content