The wooden sliding door for my assigned bed was stiff and was difficult to open or close, causing some noise and disturbance to the other dorm mates.

Easy and seamless check-in. I arrived too early to check-in, but it was possible for me to store my luggage at a secure, password-protected room and that was good enough for me. Liked the fact that the check-in process is completely automated.

Stayed in October 2023

Problems with the check in. No lockers in the dorms. Coffee machine broken. Bread toaster broken. There is someone living in room 1 and he let strangers get in to the common areas.

Toilets were clean.

Stayed in November 2023

I wish There were at least one chair or a piece of furniture where you can sit to put on your shoes in the dorms. A trashcan in there would be nice too.

I love the location… It’s right across from the Central train station with transportation to just about any place you could want to go in all forms. The street it’s on has really been changing in the past few years, and there are more restaurants. It’s an easy walk to the Belvedere and not that far from Karlsplatz. The beds are comfortable, I love the privacy afforded when you can close off the large wooden panel. There are plenty of bathrooms and showers downstairs, and the common room is amazing, with huge sunny windows to sit in and a good kitchen.

Stayed in October 2023

Good security

Stayed in November 2023

I didn't like the cleaning, I had to put sheets on the bed myself, I arrived exhausted and I still had the trouble of doing it. I didn't like the way of checking in. and other things.

I just liked the location and the privacy of the bed.

Stayed in November 2023

I DO NOT RECOMMEND EVEN IF YOUR EXPECTATIONS ARE LOW. I believe that main purpose of a hotel is to sleep, especially if you're a traveller and want to enjoy your stay and sleep well. Well you're not going to sleep because of the worst mattress bed and pillows. We had to put the bed in the floor to have minutes of sleep. It's so poorly equipped that prisoners in Jail are having better rooms. And also, the process of self check-in is stupid, complicated and don't even work, i had to be assisted by a member of the staff, since the website didn't even work

Its close to the main train Station, bus station for international lines, like Bratislava and to the Metro (Südtiroler)

Stayed in October 2023

Contacted hostel staff due to some check in confusion. Never got a reply.

Everything was clean, things were as expected

Stayed in November 2023

No reception no proper check in email most of the people who booked hostel facing check in issues

Location very close to central station

Stayed in October 2023

It was a little difficult with the codes to the door, but ones you figured it out, it was very easy! Wished the app was a little more user friendly. Also no shampoo available, but towels is included! No paper towels in the bathrooms.

Very good location. 10 meters from the metro station and the central station, perfect when arriving by train, or when exploring the city by public transport! There was nothing that made me feel unsafe or anything like that. Really appreciate that you can close the doors to the beds! All in all a very affordable way of a accommodation!

Stayed in October 2023

No staff at all. It’s unsafe to stay in the common areas at night . People from the street wants to enter the hostel and they could easily do it.

Stayed in October 2023

I arrived and was immediately told I couild not stay there! I DO NOT own a smartphone - but was told that I couldn't stay there without one! The Booking.com site doen't say anything about that - and to be told that I had to go all the way across tot he other side of Vienna to check in - and then go all the way back... THIS WAS TREATING ME LIKE DIRT. Do NOT stay here under any circumstances; ARROGANT BEYOND BELIEF.

Very, very good location right next to the train station. Very comfortable and within easy reach of the necessary facilities. Comfortable bed; certainly worthwhile for those who want to ignore the problem...

Stayed in September 2023

The mattress and the pillow wasn't comfortable (11/1).

The possibility to use cantine and storage area after check out is very useful and appreciated for any person having late flight so that's my favourite thing. The bathrooms were clean.

Stayed in October 2023

Good hostel. Good location

Stayed in October 2023

- No instructions - Every door with 10 digits code first time then 4 (too much security for a place to sleep, it doesn't mean its necessarily good thing, very annoying) - The actual bed has a sliding door and iis locked with code (dracula coffin) - You can lock yourself inside the bed or someone can do it if they know the code (by seeing you typing it when opening every door) and you have to call emergency - No place to store so you have to sleep with your backpack and clothes in the dracula coffin (or use storage room for luggage downstairs and only get it back on checkout) - Beds are cracking with the slightest move - bed barely fits me (174 cm tall) - Room door cracks loudly when opened and wakes up roommates - Bed door is too loud when sliding open or close - Toilet too small (you cant sit without touching the door with your head) - No reception

Shower is not bad, no shampoo or soap though

Stayed in October 2023

Checking in was a bit confusing I didn't understand how to unlock the bed so I had to message staff. Otherwise I can't fault the place

You're right beside the metro station and train station so that's very handy. There's a 24 hour store right across from you if you're hungry or thirsty. Supermarket right next door with Aldi a 5 minutes walk away. Also convenient launderette nearby. Kitchen had a vending machine for snacks or coffee and plenty of communal space to sit down.

Stayed in October 2023

This review has been hidden because it doesn't meet our guidelines.

New and clean. Great location, subway station just few steps away and next door to a supermarket. Shared facilities are all good. Digital systems are impressive, making processes fast and without queue and waiting time.

Stayed in October 2023

Nothing to dislike

High Tech Hostel, everything is excellent - location is just a walking distance to Vienna Central Train and Bus stations and accessible to so many things. Instructions in how to help guests from check-in and check-out and how to move around the hostel and much more are easy to follow. Highly recommended.

Stayed in October 2023

The room was tiny, bare and extremely basic. beds were uncomfortable. The walls are thin and noisy. everything was online and no staff on site. Really bad value for our money. For this kind of money one could expect a bit more.

Great location. Safe and relatively clean.

Stayed in October 2023

Self check-in system, customer service & the bed. In addition, there are no staff at site during night time.

Facilities are good except the bed

Stayed in October 2023

Nothing

Cleanliness, wifi, dormitories, comfort 10/10

Stayed in October 2023

This total digital game they have played with no reception has completely failed. First of all the place is just across the HBF so location is great but be aware a garden next to this hostel is hotspot of all the junkies of Vienna. They just come on you sometimes attack you when you stand outside the gate of hostel and ask for money or things you have. Don’t be surprised if you see some junkie smoking week in the lobby. Thanks to automatic doors. Now come the bed part. This place offers you larger size coffins in the name of beds. Totally uncomfortable. Not a safe or comfortable place. No staff so you can’t these issues to someone.

Nothing

Stayed in September 2023

This total digital game they have played with no reception has completely failed. First of all the place is just across the HBF so location is great but be aware a garden next to this hostel is hotspot of all the junkies of Vienna. They just come on you sometimes attack you when you stand outside the gate of hostel and ask for money or things you have. Don’t be surprised if you see some junkie smoking week in the lobby. Thanks to automatic doors. Now come the bed part. This place offers you larger size coffins in the name of beds. Totally uncomfortable. Not a safe or comfortable place. No staff so you can’t these issues to someone.

Nothing really.

Stayed in September 2023

Beds weren’t the most comfortable, but no other complaints!

Clean and neat

Stayed in October 2023

I loved the place

Almost everything . Specially Doors "ltecnhollogy

Stayed in October 2023