Bahnhofstraße 21, 4623 Gunskirchen, Austria
#2 of 2 hotels in Gunskirchen
Guests' ChoiceBased on 171 hotel reviews
8.4Cleanliness
8.9
Comfort
8.8
Location
8.2
Facilities
8.6
Staff
7.8
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 21 December 2024
Vivien
LuxembourgThe bathroom has a sensor which turns on automatically when you enter it however it didn't turn off and I couldn't find any switch
Clean, convenient, automated check in
Stayed in December 2024
Reviewed: 7 October 2024
Peter
NetherlandsThere is no mini-bar/fridge, that would be handy.
Perfect for a night stay when you're on the go. Only thing that is 'weird' there is no reception or whatever, we knew that, but it's still weird. Or maybe getting used to, the checkin-process was smooth, the room was clean and ready, beds we're nice.
Stayed in October 2024
Reviewed: 13 September 2024
Marius
BelgiumThe way the air conditioning was controlled and functioned (it took more half an hour to go from 25° to 21° and was a bit noisy during the night, even at lower fan speeds).
The self check-in possibility, even late at night. The rooms were clean and well furnished, the beds comfortable, the room silent during the night, despite the hotel being located near a train station with trains passing several times per hour.
Stayed in August 2024
Reviewed: 31 July 2024
Bufkino
United StatesCustomer Service needs to focus on helping solve problems. I know now I was early, but that is no excuse for the attitude of the representative. This was an issue with their software, not with my arrival time. The representative didn't have time to hear the problem and was instead focused on her lecture.
I like the contactless check in, but at the last step (after I paid and before getting my key card) there was an error message. I tried clicking both options, but nothing happened. I called customer service and received a lecture (no help) about early check in (I didn't know what time it was). Luckily a person who works for the hotel saw my distress and took over the conversation with customer service. She got me checked in (I was early) and made sure I could get in my room. She (I think maybe her name was Claudia?) was amazing. She could have left me there. I didn't know she worked for the hotel. She didn't. She is a kind, compassionate, caring person and they are lucky to have her on staff.
Stayed in July 2024
Reviewed: 26 July 2024
Mr
United KingdomSelf check in. Had a little struggle to check in
Very clean and very comfortable beds
Stayed in July 2024
Reviewed: 2 July 2024
Alex
RomaniaToilet too close to the room with only one door separating which was actually not 100% closing.
Easy automated check in / check out available non stop. Very clean, confy beds and pillows. Balcony available on each floor for smokers. Suitable for a short in transitstay.
Stayed in June 2024
Reviewed: 24 April 2024
Fan
Hong KongWhen I check-in, the automatic system needs to input the credit card PIN. My credit card never uses a PIN, and there is no PIN, so I encountered a lot of trouble and wasted a lot of time checking in. I think this automated system needs improvement.
Stayed in April 2024
Reviewed: 14 November 2023
Tibor
United KingdomThe bed linen was stained and the curtain was dirty
The room was comfortable and warm
Stayed in November 2023
Reviewed: 14 October 2023
Csiszér
HungarySelf check in és check out.
Stayed in October 2023
Reviewed: 21 September 2023
Christine
United KingdomOn enquiring where to get breakfast I was told via email it was clearly sign posted and straight opposite the entrance to hotel. After walking around and not able to find breakfast place I went back to the room to find that they deliver breakfast to your door.
Clean and modern.
Stayed in September 2023
Reviewed: 6 September 2023
Georg
AustriaNo reception, no staff or vending machines
Stayed in September 2023
Reviewed: 24 August 2023
Denis
Czech RepublicNoisy factory near by.
All new and clean. You can arrive at any time. Self check-in.
Stayed in August 2023
Reviewed: 21 August 2023
Leon
AustriaRoom cleanens.
Overall it's a nice hotel. The room wasn't clean.
Stayed in August 2023
Reviewed: 14 August 2023
Chornota
UkraineThere is minimum privacy with toilet when you are staying not alone. The beds were too soft therefore we had bag pain in the morning
The room was modern and it was a new experience to be in a hotel without any people in lobby
Stayed in August 2023
Reviewed: 12 August 2023
Alexander
GermanyIt’s not a hotel you want to hang out at. Also it’s quite annoying to see that they offer a cheaper price on the check-in terminal (there is no personnel) compared to the price you’ve payed on booking.com (in my case just hours before)
Does the job - all clean and quite.
Stayed in July 2023
Reviewed: 9 August 2023
Silvia
Belgiumthe hotel has not provided an accurate description to booking
It is a hotel without staff, with self checkin, no breakfast. very good if you know it is this type of hotels. disappointing if one didn’t understand it from the description in booking
Stayed in August 2023
Reviewed: 11 June 2023
Vossi
AustriaCheck-In was not possible because the booked room and reservation was not saved. We had to call the emergency phone to have everything set up and fixed manually. Another guest didn’t receive the room cards after paying and successfully checking in. It took a long phone call and two burner cards which did‘nt unlock the doors until working cards have been supplied.
Overall stay was ok.
Stayed in June 2023
Reviewed: 2 May 2023
Van
HungaryTerrible bed, hotel is located next to a busy train line.
Brand new room, large room!
Stayed in May 2023
Reviewed: 14 March 2023
Bestar
United Kingdomeverything
amazing by a bit expensive though
Stayed in March 2023
Reviewed: 27 February 2023
Elizabet
SerbiaThe light in the room could also have the possibility if being dimmed, not just to strike you during the night if you go to the bathroom. Towlscwere hanged, so we were not sure that they were clean.
Nice surrounding and very clean.
Stayed in February 2023
Reviewed: 20 February 2023
Juliana
NetherlandsI would have enjoyed softer mattress but this is personal preference.
Clean, nice modern design, late check in possible, easy, no hustle. We liked it , transit passing with overnight stay this hotel was very good choice, and more reasonable in prices
Stayed in February 2023
Reviewed: 17 February 2023
Matjaz
SloveniaNo breakfast.
Nice venue. Easy to find and easy to register.
Stayed in February 2023
Reviewed: 14 February 2023
Fiscella
Italyno people, everything is automatic... even breakfast (a bag outside the door at 7am)... I understand the philosophy but it's really cold, cold, cold, cold... but the rest is okay
new, clean, silent
Stayed in February 2023
Reviewed: 4 December 2022
Gvido
Slovenianot enough toilet paper bent entry card
excellent room
Stayed in December 2022
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