no remarks

very good

Stayed in February 2025

Sound isolation is a bit bad for rooms on the 1st fooor

Great food!

Stayed in February 2025

The only upgrade I can think of is each room having its own ski locker ;)

Its very modern and spacious. It has great food, a bar that makes awesome cocktails, luxurious spa and more… The hotel is really great but what actually makes it outstanding is its staff, starting from reception over to ski rent guys, restaurant staff and bar… Huge shoutout to Kristijan (reception), Milos and Dragan (restaurant) as they are the most polite and helpful and made our stay super pleasant.

Stayed in February 2025

The food is so good you might have trouble by eating too much!

The hotel is well located right by the ski station with the hotel ski depot being just 20 meters away. Breakfast had a large variety of choices, there was a complimentary hearthy lunch with an above average selection and the dinner was superb (combination of farmers market buffet and served fine dining dishes). The spa was conveniently divided into two parts, the first being for everyone with a warm pool that connects to the outside and with the second part being reserved for adults with saunas and an additional pool, jaccuzzi, cold plunge etc. (really good selection although it is a mandatory nude area). Parking was also taken care of with plenty of parking spots outside free of charge or alternatively you can use the parking garage for a surcharge of around 15eur/day. Besides skiing and enjoying the spa there is also a lot of space to socialize (lounges, game rooms, pool and chess room etc.).

Stayed in January 2025

Dinner is tasty but it is like a tasting menu dinner, just a few bites of food, which is ok if there is meat on the buffet, but there are days with no meat, only pasta so you end up being hungry or having to eat bread and salami for dinner to fuel yourself after long skiing day.

Spa was great, you can really relax after skiing or on a rainy day. There is a sign where entering a spa that it is a no bath suit area. That rule is not being followed, so you have a mix of naked people and people in bathing suits. I think that rule needs to be more strict, so everyone is aware it is a naked area which would make people feel less confused and more comfortable.

Stayed in January 2025

People who stayed with their children in the hotel. Running around the halls. The hotel was one big playroom. We didn't pay that much money to listen to the wildness, we came to rest.

We are very satisfied with the hotel staff. Wonderful people. Special thanks to the manager Christian.

Stayed in January 2025

Nothing

Location

Stayed in January 2025

Wonderful vacation Helpfull staff and very friendly Very good food We will come again

Stayed in October 2024

Excellent staff very helpful and lovely food, nice pol and spa facilities.

Stayed in September 2024

The fact that we had to leave.

The location, the architecture, the attention to detail, the kind and friendly staff and, in particular, Alessandro the spa manager, who produced the most incredible sauna infusion experience. Golf and the nearby ski lift are included in the price and who knows what else. The breakfast is the best that I can recall in Europe. (I had the best in Dubai.) The spa is outstanding. We were going to go back to Velden to enjoy another Falkenstiner hotel, where we also had a great time, but Carinzia is better. Funny thing is, you approach the hotel thinking 'why would they hide such a gem in this location?'. Then you find the ski lift in the backyard, the golf course 5 minutes away and the awesome mountain views from your room and from the pool. In short: an understated treasure. We will come back many times.

Stayed in September 2024

There is no air conditioning and no mosquito nets, which was a bit annoying because there were a lot of flies

The hotel is extremely nicely decorated, all the details are well thought out, but what really provides added value is the staff. Everyone was very friendly, helpful and attentive. They constantly make sure that everything is organized and runs smoothly. The food is top quality and the selection is huge.

Stayed in September 2024

That it was without air conditioning

The food & staff & location & Facilities

Stayed in August 2024

No air conditioner both in my room and in corridors. Can get very hot with “no air”

Mountains, clean, staff was super nice, food is amazing.

Stayed in August 2024

Although it's a large hotel, we felt like we were in a boutique hotel, thanks to the exceptionally friendly staff who were always at our service. The restaurant is excellent, with a rich selection of dishes, as well as the lobby bar which offers an excellent choice of drinks. The rooms are spacious and nicely decorated. The hotel's advantage is its proximity to the ski resort, as well as the large wellness center.

Stayed in February 2024

The dinners I would expect better for the price

Clean, nice, comfortable, everything smelled great

Stayed in March 2024

Everything, really!

Stayed in January 2024

Bed mattress was too hard and not perfectly comfy.

Great location and professional staff, everything at the hotel is made to make the holidays full of relaxation. Millennium express was 5 minutes walk from the hotel. It was nice to relax at the spa zone in the afternoons.

Stayed in February 2024

Public part of the spa is not well equiped, should have an open sauna as well. Rooms are too hot, even with the air con on lowest level. Shower with glass wall towards the room is a bit silly.

Food is plenty, selection is fine and versatile. Room is big enough, bath also. Location cant be better.

Stayed in February 2024

Service, service, service!

Stayed in February 2024

To many people using wellness area , I don’t know if it’s the politics of hotel or what but throughout the wellness area 90% of people are walking naked carrying towels in their hands … very strange where we didn’t felt ok and comfortable with that. Jacuzzi especially , full naked and there is room for like 10 people which is of course full. Nothing else

The hotel is next to gondolas which takes you all the way to the top. The restaurant and the staff are really nice , versatile food and dinner in courses where you choose the menu.

Stayed in February 2024

i was billed for the service i did not use

Stayed in February 2024

The food, the service, the spa and the location

Stayed in February 2024

Missing dividing Doors in junior Suite

Stayed in February 2024

Pool water cold

Kind people good staff

Stayed in January 2024