wi fi was not very good in my room.

The room was very confortable and clean.

Stayed in September 2024

Some rooms have a step up to a raised area where the bed is.

Easy access to city centre Very comfortable beds Good breakfast

Stayed in September 2024

The lady at my he reception was not particularly nice but she was courteous.

Property was clean and comfortable.

Stayed in October 2024

We found the whole experience great and above what we expected.

Fabulous room and facilities. Great location with public transport on your doorstep or a nice walk into the centre.

Stayed in September 2024

It would be greater if there’s a kettle in room for people who like hot tea.

Good location good services good furniture

Stayed in September 2024

No kettle for tea lovers and bathroom slippers

Very spacious and comfortable

Stayed in September 2024

Shower

Friendly staff and helpful Excellent cleanness Very good location

Stayed in September 2024

I don’t like carpet! It makes the room smell.

Location

Stayed in September 2024

I liked everything

It was great. very clean and very comfortable.

Stayed in September 2024

The fact that the bathroom was only separated from the rest of the room by a glass partition. No little hand soap, only liquid soap coming out of a bottle fixed to the wall. No option but to use duvet (quilt) cover for the night. No light blanket of any type. This is a common problem in may hotels. Room service/cleaning/change of linen theoretically every second day. But, actually more erratic than that and not well-organised.

Very good hotel overall. Central but quiet and pleasant location. Very helpful staff. Very quiet room, with a pelasant view.

Stayed in September 2024

Girls on the reception sometimes couldn't give even a smile (not all of them). First night in my room was really cold, so I tried to fix this issue, which did them kinda nervous ( but I came to celebrate my birthday and of course didn't wanted to feel uncomfortable even one night). So in this situation the most helpful person was the security man, who really cared and checked everything.

The room was clean, a good size and enought space to feel comfortable. All the facilities, tea and coffee machine in the room for free. Bad and pillows was comfortable and there probably was a soundproof in the room, so I slept well. Location is great, just in a 10 min walking from heart of Vienna! Big stores and restoraunts close to the hotel. Security and cleaning staff were very friendly and nice!

Stayed in September 2024

It’s not the hotel’s fault, but there are many construction projects happening in Vienna, which obstructed the view.

The balcony was very nice, but there were small ants. The breakfast area was very large and comfortable.

Stayed in July 2024

-

Breakfast and room design

Stayed in September 2024

- my room was close to the elevator so could hear every time someone use it - Would be nice to have body lotion

- the location - Tram straight in front of the hotel - Design of the room; beautiful, spacious - A balcony - Coffee machine - Clean - Yoga mat was a very nice touch - Complimentary lemon water at the entry

Stayed in September 2024

We didn't have breakfast at the hotel as the cost was high (but found a very nice all day cafe two doors down which had an extensive breakfast menu)

Excellent location, just behind the Rathaus and about 10 mins walk to the Museums Quarter. We had a room with a balcony, lovely views over the city. And the air conditioning was great in the 30°C heat!

Stayed in August 2024

None

Friendly, location good

Stayed in September 2024

A beautiful hotel in good location, superb breakfast with plenty to choose from. A beautiful park within 10 minute walk, I'm definitely looking forward to staying there again.

Stayed in September 2024

I got a room with a balcony, I didn’t realize all the balconies are attached. The photos made them look private. Very little separation between them. I did walk out on a rather intimate moment on the balcony with the neighboring gusts.

My room was really nice. The bed was really comfortable. Staff was friendly and helpful. The views were amazing. Very close to nice restaurants.

Stayed in September 2024

It’s not about I didn’t like something but in my opinion with price charged to Genius 3 level member, hotel should have offered complimentary breakfast.

Style, cleanliness, staff.

Stayed in September 2024

The room service fee is sometimes charged and sometimes not. It’s a little too high. You are better off, picking up the meal itself directly from the restaurant and bring it upstairs. The food is good and fairly priced

1. A 30% Booking discount took the room price from reasonable to good. A room upgrade due to a small mistake on staff side made it excellent 2. Excellent beds, lighting, everything new and in good condition. 3. Restaurant prices (except the silly burger) very reasonable and great quality 4. Staff makes every attempt to deliver - not a small thing in today’s labor market 5. Fully functioning, workable, and efficient air condition. Don’t take that for granted!

Stayed in September 2024

N/A

Room

Stayed in September 2024

A bit far from downtown Could not connect the streaming service and no one could help me

Love the place rooms, house keeping front office All staff are outstanding happy to help The rooms were great

Stayed in August 2024

Right before checking out, I decided to try the breakfast. It was a typical hotel-buffet, which is okay. But the options per food category were too limited. I only got to choose between two types of cheese, which looked and tasted like Camembert und Gorgonzola (there was no labeling). The muesli was good though. Overall, I expected much, much more from it and the breakfast was not worth 29 Euros.

Stayed in August 2024

Pillows are too soft, would be good to have one harder in pair

Stayed in August 2024

A bit far from the city center by walking (20/25 mins)

Nice hotel with friendly staff, the rooms are comfy and the sauna and gym area is open 24/7 which is great

Stayed in August 2024