Franz-Erler-Strasse 7, 6370 Kitzbühel, Austria
#21 of 30 hotels in Kitzbühel
Guests' ChoiceBased on 184 hotel reviews
8.8Cleanliness
9.1
Comfort
8.9
Location
9.5
Facilities
8.4
Staff
9.6
Value for money
8.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 March 2025
Christopher
United Kingdommore apres ski bars needed.
great hotel, great breakfast, friendly staff
Stayed in March 2025
Reviewed: 6 March 2025
Valeria
ItalyNice stay, we came to Kitz for skiing. Pretty petite hotel in Tyrolese style and local authentic atmosphere. Very comfortable, in the heart of the city. Sauna is a plus.
Stayed in March 2025
Reviewed: 1 March 2025
Douglas
United StatesLiterally nothing. onsite ski storage was outstanding, friendly staff, the breakfast was amazing
There isn’t enough room to write everything that was great about this property, but it comes down to Johannes, and as far as providing a welcoming atmosphere—he knocks it out of the park. Great location, clean, on site bar, the deck outside our room was incredible. You can see the skiers on the slopes. An incredible family run hotel that I will be staying at again
Stayed in February 2025
Reviewed: 21 February 2025
Iva
United StatesN/a
Accommodating and friendly staff, great breakfast and superb location
Stayed in February 2025
Reviewed: 21 February 2025
Matthew
United StatesHotel is a bit off the beaten path. It is not fancy, but perfect for our family stay.
Staff was very nice and Larissa went above and beyond suggesting places to eat and activities. Breakfast was nice. Hotel was clean. There is easy bus access to Hahnenkammbahn gondola and the town is all withing a short walk.
Stayed in February 2025
Reviewed: 20 February 2025
Philip
United KingdomSauna was good. Comfy beds. Good breakfast
Stayed in February 2025
Reviewed: 13 February 2025
Jurga
United KingdomOur room was a bit small and there is a lot of dead animal decorations which is not everyone’s cup of tea. If you bring your own ski gear you’ll need to take a quick bus as it is 18min uphill walk to the ski lift.
The room was warm and cosy. There was a balcony and the bathroom was newly renovated.
Stayed in February 2025
Reviewed: 13 February 2025
Peter
United StatesStaff was great. Excellent breakfast
Stayed in February 2025
Reviewed: 7 February 2025
Henri
Finlandthe water that is meant to be thrown into the sauna heater smells strange. We changed it every time before going to sauna.
Location is very good, bathroom just renovated. Breakfast also very good 👍
Stayed in February 2025
Reviewed: 3 February 2025
Susie
United KingdomRoom decor a bit dated, curtains are very thin
Location Breakfast is lovely Shower amazing Bed and pillows comfortable Staff really helpful and friendly Sauna
Stayed in February 2025
Reviewed: 2 February 2025
Matīss
LatviaAs to expect from a wooden house not the best sound isolation, but not a deal braker.
1. Breakfast was very delicious with a lot of options 2. Home-like design of the place 3. Parking space right at the door and for a reasonable price 4. Other amenities - sauna at the ground floor with extra towels and bathrobes, place to store skiing equipment, a bar. 5. Location - close to all the necessary places like bars, restaurants, lifts
Stayed in January 2025
Reviewed: 26 January 2025
Richard
United StatesNothing
Great breakfast and employees made you feel comfortable.
Stayed in January 2025
Reviewed: 21 January 2025
Toby
United KingdomPillows are the usual Austrian square soft ones, but just double up and they're ok!
Breakfast was great 😃, lots of healthy choices.
Stayed in January 2025
Reviewed: 17 January 2025
Hopkins
United StatesOh, maybe just the odd step close to my bedroom door, but it was well marked with high visibility tape. That's all I can think off. Location was tremendous. Vibe was so cool and chill. Very nice people.
Everything and everyone was great. I really enjoyed the breakfast selection and set up with crispy bacon. The decor was perfect. The sauna was small but awesome. I learned that this hotel was the first in town to have a built in Sauna.
Stayed in January 2025
Reviewed: 14 January 2025
Jelena
SerbiaFantastic breakfast and location. Very pleasant atmosphere.
Stayed in January 2025
Reviewed: 10 January 2025
Ruth
United StatesWould like to have had access to sauna past 8 PM, would like to have had access to lounge downstairs past 10 PM, otherwise happy with the hotel.
Good location not too far from train station or Hahnenkammbahn, comfortable beds, solid breakfast, helpful staff, adequate WIFI. Rooms a bit small but serviceable, nice to have a sauna to use. Cozy lounge to hang out mornings and evenings.
Stayed in January 2025
Reviewed: 7 January 2025
Agnieszka
PolandEverything was perfect. Felt very welcome.
Stayed in January 2025
Reviewed: 3 January 2025
Michael
United StatesExpensive, but understandable given the time of year.
Location and breakfast. Wonderful staff. We arrived on New Years Eve, and the receptionist very kindly called around until she found us a last minute dinner reservation.
Stayed in January 2025
Reviewed: 31 December 2024
Arty
AustraliaAll was great! Nothing to complain about
Great sized rooms, breakfast was delicious, staff were so warm and welcoming. Really felt like home away from home ❤️
Stayed in December 2024
Reviewed: 18 December 2024
Ove
SwedenThe room was cold.
Good location. Happy with the service like self check in and out was easy. The room was clean. Will book again.
Stayed in December 2024
Reviewed: 15 December 2024
Christos
GreeceVery clean, great breakfast, polite staff, room always taken care of. Reception staff also very helpful with bus tickets/timetables etc
Stayed in December 2024
Reviewed: 27 September 2024
Steve
United KingdomNothing
Basically everything, felt more like a friend than a customer every single member of staff was excellent
Stayed in September 2024
Reviewed: 22 September 2024
Alpenhiker
United StatesNo elevator but were upgraded to a lower floor room at no cost because my wife has difficulty with stairs.
Good location, outstanding helpful staff, wonderful breakfast with broad choice of items. Traditional feel and atmosphere. Newly renovated bathroom.
Stayed in September 2024
Reviewed: 13 September 2024
Steve
United KingdomNothing it’s great
The staff were amazing so friendly and helpful and it’s really cosy and relaxed
Stayed in September 2024
Halifax, Canada
Éragny, France
Chianciano Terme, Italy
Galway, Ireland
Patnem, India
Crofton, Canada
Phoenix, USA
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content