Hof 7, 9844 Heiligenblut, Austria
#4 of 9 hotels in Heiligenblut
Guests' ChoiceBased on 43 hotel reviews
8.7Cleanliness
9.1
Comfort
9.3
Location
9.5
Facilities
8.6
Staff
9.2
Value for money
8.4
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 10 September 2024
Neville
United KingdomNo balcony and no tea and coffee in the room
Great location. The views and the pool
Stayed in September 2024
Reviewed: 15 August 2024
Gordon
BelgiumThe hotel seemed to operating at 60%. The café was half-closed at 5pm, dinner orders finish at 8:30pm, and while breakfast is good the staff seemed to want to avoid contact with guests.
Lovely-looking hotel. Room was large, immaculately furnished and clean. The views from the restaurant are gorgeous.
Stayed in August 2024
Reviewed: 28 July 2024
Alma
United StatesRoom can get little upgrades.
Very hotel. Room was spacious. Staff was hospitable and went above and beyond to assist. The location of the hotel couldn’t be beat. Hope to stay again. Make sure to book Diner at the hotel. It is amazing and a lot a choice for vegetarian.
Stayed in July 2024
Reviewed: 7 July 2024
Ora-on
ThailandMy room is a bit noisy because it’s close to the road, and I think there should be more variety in the breakfast options.
Beautiful hotel with a great location for driving to the Grossglockner scenic route
Stayed in July 2024
Reviewed: 26 June 2024
Jasminka
CroatiaI did not like the carpet in the room, everything was clean but I felt the dust and the smell of old furniture. The room was on the first floor, facing the street so I did not feel comfortable showering in front of a large full-size window (it was a budget room but still, strange). There are curtains etc, and they work, but I did not feel comfortable.Sorry. The bathroom is very clean but outdated. The hotel would have been so romantic if not for these few things.
The staff was really friendly and we felt very welcomed. The swimming pool and sauna are of a 5-star hotel, I would come back just for that. Modern and clean swimming pool, good choice of 3 saunas, spacious modern relaxing room, beautiful view. I applaud the hotel for making such an investment, it is a gem! Please put some new photos of the relaxation area, it is a thing to show off :) The breakfast was good, and the staff making your omelet on-site was the perfect touch to satisfy all guest's wishes. When was the last time you were given keys to your room at the reception? I was surprised they have this old system, but it is the old charm of this hotel. They played very well with the hotel decor and it is different.
Stayed in June 2024
Reviewed: 27 September 2023
Sonja
IrelandLocation was amazing
Stayed in August 2023
Reviewed: 1 September 2023
Jozef
SlovakiaGood location, nice hotel, everything was great.
Stayed in August 2023
Reviewed: 17 August 2023
James
United KingdomThe gym is outdated and an after thought. A lot of the equipment is unusable and potentially dangerous. Chest press is asking for a dislocated shoulder and you need to be 9ft tall to use the pull down machine.
Very good staff, I forgot her name but the front desk were fantastic. Food was exceptional, really good value and high quality - David is a credit to your staff and nothing was ever too much trouble - 5 star
Stayed in August 2023
Reviewed: 15 August 2023
Drew
United KingdomNothing
Excellent hotel in Stunning location with friendly staff great breakfast and nice pool area
Stayed in August 2023
Reviewed: 7 August 2023
Drew
United KingdomNothing
Beautiful location the views from the balcony are incredible. Nice welcoming classic Austrian hotel. Great Spa facilities, comfy bedrooms and excellent breakfast.
Stayed in August 2023
Reviewed: 3 August 2023
Eva
United KingdomI liked everything.
It was in a beautiful, dramatic mountain setting.
Stayed in August 2023
Reviewed: 3 July 2023
Marina
AustriaWonderful view from the restaurant, very central location, stylish interior
Stayed in June 2023
Reviewed: 15 February 2023
Nenad
CroatiaFriendly and helpful staff. Excellent breakfast - perfect eggs, made on order by Frau Izabela! I also recommend to try dinner prepared by Chef Hansi and his staff - traditional, tasty, but with a nice twist! Very cozy hotel bar for apres ski. The hotel is just 50 steps from the main ski-lift. Excellent value for money!
Stayed in February 2023
Reviewed: 30 January 2023
Sonia
BulgariaThat there was no music in the restaurant, even for a font 😕
The location, the pool, the food, the menu, the apartment with the view of the Grossglockner.
Stayed in January 2023
Reviewed: 9 October 2022
Gudrun
United KingdomThe dinner was a little too salted; otherwise everything was fab.
The hotel is in the best location possible right in the heart of Heiligenblut. It is very clean, very beautifully equipped and staff are super friendly and very knowledgeable. The dinner in house was good, but not perfect as two of our dishes were quite a lot too salty. Staff in the restaurant were friendly though and it's a beautiful place to dine with amazing views over the valley. Breakfast was fantastic and we loved that; lots of delicious things to choose from, an egg chef to make whatever you can desire and also a really lovely selection of sweet and savoury delicacies - honestly do not skip it. The swimming pool has a panorama window and so does one of the saunas - fab!!! The entire wellness area is fantastic and we really enjoyed using the facilities. If they had been open longer we would have used them longer int he evening. Parking is in the local parking garage, but that is very close by and you can unload in front of the hotel and then go park up. It was included with the hotel price.
Stayed in August 2022
Reviewed: 12 September 2022
Sedad
AustriaBed was too soft for me, that's just my preference
Absolutely amazing stay and a hotel. Great breakfast, facilities and really nice weekend we had here. Perfect mix of old and new, great views of nature from a hotel. Thinking of coming again here, we loved it!
Stayed in September 2022
Reviewed: 10 September 2022
Michelle
United Kingdomswimming pool and breakfast
Stayed in September 2022
Reviewed: 4 September 2022
Mary
United StatesBeautiful location along the Grossglockner road. Staff were exceptional. We have been traveling for a month and stayed at a dozen hotels. This one had the best breakfast by far. The dinner was excellent
Stayed in August 2022
Reviewed: 22 August 2022
Drew
United Kingdomnothing was all superb
excellent hotel, wonderful pool and spa area, breakfast amazing, rooms lovely no faults at all
Stayed in August 2022
Reviewed: 8 October 2024
Stuart
United KingdomDecor was a little tired.
Good location to start a Großglockner pass day out. Nice views down the valley from the restaurant, which you should consider since other dining options in Heiligenblut are limited. Limited food choices, but well prepared. Helpful, friendly staff.
Stayed in September 2024
Reviewed: 27 September 2024
Barry
United KingdomBeing told it was not possible
Lovely views
Stayed in July 2024
Reviewed: 4 January 2025
Georg
AustriaThere are no comments available for this review
Stayed in December 2024
Reviewed: 23 August 2024
Hsin
United KingdomThere are no comments available for this review
Stayed in August 2024
Reviewed: 12 August 2024
Maria
United KingdomThere are no comments available for this review
Stayed in August 2024
Showing 1 – 25
Sanxenxo, Spain
Międzyzdroje, Poland
Niagara Falls, Canada
Siegen, Germany
Belgrade, Serbia
New York, USA
Sanya, China
Pipa, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content