If you’re unlucky enough to be assigned room 102, run for the mountains. Sadly this room was really disappointing. Small, and cramped, and hot because the was no a/c. ( spoke with reception about this who informed me that I should have checked the room description before booking. On booking.com, it was listed as having a\c which I showed her and it’s since been removed) It had the smallest bathroom. Put it this way, you couldn’t sit on the toilet without your knees touching the wall. Old dated furniture, only available plug socket was literally behind the mattress, there was one next to the bathroom which was useless as on the other side of the small room and behind the dated furniture. Or you could choose to use the tv socket, but then you’re sacrificing your tv. Curtains were falling off the rails. Reception kindly gave us a fan which helped a little bit, but the room has literally been a sauna for the last four days. It ruined my experience because I genuinely didn’t want to go back to the hotel after being out because it was so so hot and uncomfortable. If I could have switched hotels, I gladly would have, but everything in the area was fully booked. There is a new block that has beautiful rooms that do have a\c I’m guessing that these are most likely the superior rooms. My advice to you is to book the superior room and not the comfort, because the comfort is uncomfortable.

Location was perfect

Stayed in July 2024

This is definitively not a four stars hotel. It is big cheating, that they sale these rooms as four star. We had no air conditioner in our room, so we had to sleep in 30 degree celsius. No net on the windows, so not even the window could be opened, if you don’t like mosquitos. There was not fridge, or minibar either, so you couldn’t refresh yourself with a drink either. There were black mould between the tiles in the shower. There was missing door on the shower, so it was all over water in the bathroom. They have very few parking places, no reservation is possible. Almost everyone comes with car, so it is very inconvenient for late arrival guests to park few hundred meeters from the hotel. The biggest problem was, whenever we claimed in the morning about these things, we were answered on an arrogant way: -They are four stars, because a few rooms are equiped with air-conditioner. -It is our misstake, because there are rooms with air-conditioner as well, comfort room is not. What is than the comfort???? -Their architect designed the shower without the door. It is a bullshit, because in a walk in shower the entrance is the farest possible from the shower, but here it was in the middle. And you could see the railway of the rollers of the door up and down as well. How is it possible? Isn’t there any authorities who are deciding about the stars? If one hotel had rooms with 4 stars quality and comfort, they can sell other shitty rooms also claiming the hotel itself is 4 stars, and you had no good luck, you were not careful enough in reading the room description that it is finally a hostel room. Crazy.

Good location, in the city center.

Stayed in July 2024

Room was large (being supposedly a suite) but a far cry from correct 4-star quality, and overall depressing to be in. Old furniture, sagging floor, shrunken parquet tiles leaving open cracks. No refrigerator/minibar. Bathroom minimally-finished with white-painted drywall surfaces. Mini-safe did not work; after I mentioned the problem, a front desk person later assured me it had been fixed, but it hadn’t. Decorated with old legal documents that made it feel even more cold and cheerless. Booking.com should not allow properties like this to claim 4-star status. As a very experienced traveler, I would rate it 3 stars at best, and the lack of a refrigerator would rule even that out. I checked out after one day (having prepaid 2 days) and moved to a much nicer hotel, cheaper, two blocks away.

Good location, short walk from train station, and in the center of the main concourse of Villach.

Stayed in April 2024

Every day same breakfast. Restaurant in Hotel never worked. Cold staff. City offers little for the price.

The Hotel was nice, good design, very clean, comfortable beds.

Stayed in January 2024

The room was freezing at night - had to sleep in all my clothes.

Nice location

Stayed in November 2023

I was annoyed to find I had only flimsy curtains but a room right next to the neon sign outside the hotel. Why not provide proper curtains to block the light? I really disliked having dogs snuffling around me while I was eating breakfast. Perhaps it would work better to have a dog-free zone too? (for example for people with allergies or any interest in basic hygiene)

The breakfast was excellent. The room was clean and fairly comfortable.

Stayed in September 2023

The reception boy.

Stayed in September 2023

Breakfast was mediocre and the room too small for the number of people. One room had no AC and was very hot. We could not open the windows because of the noise from the main street in the evening and morning. Parking was difficult in the tiny, small lot between buildings.

The K&K room was very spacious and had an interesting decoration. The hotel location was awesome. History all around you. Also the staff was always friendly and helpful.

Stayed in August 2023

The smell of human excrement emanating from the toilet. So, so hot in summer, in a room facing the Main Street.

The fact we only stayed one night.

Stayed in June 2023

The condition of the room was utterly deplorable, causing us to feel nauseated and prompting us to take immediate action. The bedsheets were littered with an excessive amount of black hair, as clearly evident in the accompanying photos. Furthermore, the inconvenience of the reception closing at 22:00 left us unable to address our concerns about the room's appalling state. To our dismay, the room's decor consisted of hockey jerseys, leaving us puzzled as to how this could be considered a luxurious setting. Adding to our disappointment, there was no refrigerator provided. Despite selecting a room with two single beds, they were oddly connected, rendering them inseparable. This left us pondering the purpose of offering a room with two single beds in such a configuration. It would have been more practical to have a queen or king-size bed instead.

The hotel's breakfast offered a European Continental experience. Nestled in the heart of the city, the hotel enjoys a prime location with convenient parking facilities.

Stayed in May 2023

No breakfast and spartan

Central location

Stayed in May 2022

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Stayed in March 2025

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Stayed in March 2025

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Stayed in February 2025

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Stayed in March 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in February 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in December 2024

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Stayed in January 2025

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Stayed in January 2025