Sebastian-Hörl-Gasse 5, 5700 Zell am See, Austria
#27 of 44 hotels in Zell am See
Guests' ChoiceBased on 287 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
8.8
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 14 March 2025
Adrian
United KingdomThe only downside is it can be noisy for quite a lot of the night. However the windows are very sound proof. Sadly though you do have to choose between fresh air or quiet. That said our group of 7 would happily book the hotel again if we returned to zell am see. I appreciate the hotel can’t alter the nighttime activities but one improvement that could be made would be an additional coffee machine for the breakfast coffee queue.
A very clean and tidy hotel. The room was lovely with a comfortable bed. Roomy en-suite with a vwalk in shower.i had a king size bed even though it was a Single occupancy booking. Location wise it’s perfect for bars and restaurants. The walk to the nearest lift is slightly under 10 mins. Our group was fine with this. Breakfast was really tasty with lots of options. The omelette is worth the wait. We had a meal in the restaurant that’s attached to the hotel and it was some of the best food we had all week. All staff were friendly and helpful and the room was cleaned to a very good standard each day.
Stayed in March 2025
Reviewed: 9 March 2025
Leonard
RomaniaIf you have a bigger car, and the outside parking of the hotel is full you will need real skills to park underground because most of the undergroud parking places are very narrow. The dimension of the one person ( single room) is quite small.
Very nice hotel for ski trip. Situated in the middle of Zell am See you are at few meters away from all the city atractions ( restaurants and shops if you consider). Very good breakfast with nice people that allowed us to start breakfast earlier than the starting hour at 7.30. Because in this time only Kaprun has good snow. So you have to be there as soon as possible in the morning. Very nice personel, they help you with every details you may need Also a plus for the cleaning team, every day changing of towels etc
Stayed in March 2025
Reviewed: 3 March 2025
Andy
United KingdomNothing - it was all good!
Staff were amazing. The food was excellent. The room was quiet, clean and comfortable. Zell am See had a nice vibe and I imagine it is even more beautiful in the summer. All round excellent.
Stayed in March 2025
Reviewed: 2 March 2025
Andreia
BelgiumView of the room
Excellent breakfast. High quality, fresh and variate food products. Great staff. Very clean and modern hotel with all needed facilities. Nice and friendly hosts.
Stayed in March 2025
Reviewed: 27 February 2025
Anthony
AustraliaStaying on upper floors but still good value.
Great location in centre of town.
Stayed in February 2025
Reviewed: 23 February 2025
Bryan
IrelandN/a
Location, very clean property and friendly staff
Stayed in February 2025
Reviewed: 22 February 2025
Alan
United KingdomNothing with regard to the Hotel
Hotel was excellent as were the staff
Stayed in February 2025
Reviewed: 19 February 2025
Darren
United KingdomNothing
Great location
Stayed in February 2025
Reviewed: 15 February 2025
Hanga
RomaniaSuper tight parking spaces, impossible to get out without getting yourself dirty if cars are parked on both sides.
Exceptional location, right in the city centre, ski lift within a 5 minute walk. Nice, clean rooms, a wide range of breakfast options.
Stayed in February 2025
Reviewed: 10 February 2025
Andrius
Lithuanianothing really
great location, cozy and comfy room. all good!
Stayed in January 2025
Reviewed: 18 January 2025
Paul
United KingdomBit pricey
Breakfast and room were perfect
Stayed in January 2025
Reviewed: 4 January 2025
Ioa
RomaniaA more tasty breakfast, smaller pillows
Great location
Stayed in January 2025
Reviewed: 29 December 2024
Richard
United KingdomVery nice people and great food
Everything
Stayed in December 2024
Reviewed: 28 December 2024
Paul
United KingdomNo afternoon cakes!
Position in the town and from the slopes, underground car park, great gluten free food
Stayed in December 2024
Reviewed: 23 December 2024
Joshua
AustraliaBed was a little uncomfortable and sinking Shower would often switch between hot and luke warm
Helpful and friendly staff, in particular Anna who manages the restaurant Large Room Central Location Shower and Bath
Stayed in December 2024
Reviewed: 23 December 2024
Michaela
AustriaA newly renovated Alpine Hotel in the heart of the village. Very welcoming staff, room was super comfortable, and a great breakfast!
Stayed in December 2024
Reviewed: 19 December 2024
Jacey
United KingdomNothing
Great place
Stayed in December 2024
Reviewed: 5 October 2024
Inga
LithuaniaThe hotel's central location and delicious breakfast made for a wonderful stay. The staff's exceptional service, including a complimentary upgrade to a suite with a bath, exceeded our expectations.
Stayed in July 2024
Reviewed: 16 September 2024
Andrew
United KingdomThe room was stuffy, so we kept the balcony door open - there was a very persistent dripping creating a drum like accompaniment to our stay whenever it rained, which it did a fair bit. Its not the hotels fault that it rained, but that dripping needs sorting
Great location, helpful friendly staff
Stayed in September 2024
Reviewed: 7 September 2024
Liam
United KingdomNothing, it was perfect!
Great location, very good room and extremely helpful hotel staff! Perfect for the Ironman 70.3 event - great breakfast and food.
Stayed in September 2024
Reviewed: 6 September 2024
Eleanor
United KingdomClean modern rooms with nice decor
Stayed in September 2024
Reviewed: 31 August 2024
Orlina
GermanyUnfortunately it was very loud each morning with beer and other things being delivered, so woke up every morning at 7am but nevertheless great place to stay
Really nice hotel, especially loved the complementary glas bottle of water every day on my room and the breakfast was absolutely great. Also the location is great, close to the lake, shops and everything else you need. And last but not least, excellent restaurant and food
Stayed in August 2024
Reviewed: 26 August 2024
Karen
CanadaEverything was super fine. This is the third time I have stayed at the Gruner Baum while vacationing and everything has always been super!
Johanna at the front desk was very helpful and we appreciated her help very much in preparing our parcel for sending to Canada.
Stayed in August 2024
Reviewed: 26 August 2024
Hernan
MexicoThe room needed more light. It only has the light at the very entrance. There was no light in the bed area. There’s no AC, so this may be a problem for some during the summer
Great location. Less than 10 min walk from train station and less than 10 min walk to lido (swimming in the lake)
Stayed in August 2024
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