Sebastian-Hörl-Gasse 5, 5700 Zell am See, Austria
#27 of 44 hotels in Zell am See
Guests' ChoiceBased on 287 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
8.8
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 31 March 2024
Rohan
IndiaMattresses felt old. Were super uncomfortable. Bathroom is quite cramped. Staff wasn't the friendliest you'd encounter in Austria.
Location is super. Right in Markt Platz. Resturants and Bar close by. Clean rooms. Good breakfast.
Stayed in March 2024
Reviewed: 11 September 2023
Patrik
Slovakiabusy, too many sounds from floor crying baby etc and also had unpleasant call on room phone from another drunk guests at 2 AM
location, clean
Stayed in September 2023
Reviewed: 19 July 2023
Debra
United States1. A “Tip-Win” business is in the parking lot and you here all these people hooting and hollering until 2:00 a.m. The hotel does have ear plugs if you need them! Seriously? 2. The sun beats into the room and it was so uncomfortable with the heat. The hotel had 2 fans. 3. Very little toilet privacy 4. Coffee is extremely bitter.
1. It’s in the heart of the city 2. Good restaurant with the hotel. Breakfast was also nice.
Stayed in July 2023
Reviewed: 7 June 2023
Alsafwani
Saudi ArabiaEverything except the bed wasn't comfortable
Location only
Stayed in June 2023
Reviewed: 4 June 2023
Stefan
Austriabeds too soft and weird comforter on top, some areas not cleaned properly (e.g. knobs on radiators in bathroom, quite some noise from the street, they however offer ear plugs if it gets too noisy :(
Interior, overall feeling
Stayed in May 2023
Reviewed: 26 January 2023
Edward
United Kingdomvery noisy as it was next to a nightclub. Also on the first morning I was awake by a tile cutter going off at 7.30am.
clean and food was good and great facilities.
Stayed in January 2023
Reviewed: 15 October 2022
Siaw
Singaporeone staff at reception was quite rude, put me off. when at breakfast table, you felt that you are being watched on what you ate. on the last night I bathed in cold water due to some problem. Staff apologised and told me I should have called them - it does not make sense as it was very late at night and even if I managed to call them (which I don’t know the number) to fix the problem, I will not be able to sleep on time.
location
Stayed in October 2022
Reviewed: 17 August 2022
Franz
ItalyThe underground carpark was very squashy and made it extremely difficult to park our car, let alone open the doors and get out of the car(!); then when we were given our room on the top floor with no balcony (the booking was made in mid June for a room with a balcony and to add insult to injury, it was the only hotel on our tour that had requested payment one month before the stay!) and due to the extreme slanted roof ceilings we kept hitting our heads on the slanted ceiling, we were of course very disappointed! Especially, because we are both quite tall and had to constantly duck down to get around the bed and the room in general! When we asked why we weren't provided with a room on a different floor with a normal ceiling and a balcony as initially booked and paid for well in advance, the receptionist responded, "Oh sorry we are fully booked and cannot change your room!
The breakfast buffet was fine and the reception area with a lift to the upper floors was pleasing, plus the central location in the town and close vicinity to the esplanade etc.
Stayed in August 2022
Reviewed: 7 August 2022
Charles
SwitzerlandFront desk staff on arrival were not at all welcoming, sadly, including trying to encourage us to pay the city tax in cash and expressing his reluctance to accept debit card. An awful lot of noise from outside that you had to endure if didn’t want to boil to death in your room as there was no air conditioning. We weren’t told that there was a restaurant just for those with bed & board and then we went over to the main restaurant we waited for 15 minutes before leaving as no staff came to take our order. The rooms weren’t clean: there was dust on the bedside tables and the bathroom counters. It wasn’t a clean room. The elevator took so long to come it was easier and quicker to struggle down the stairs with heavy bags rather than wait. Very narrow entry to the bedroom - you couldn’t have the wardrobe open and the bathroom door open at the same time.
Nice location, 5-10 minute walk from the station. Nice foyer.
Stayed in August 2022
Reviewed: 20 June 2022
Linda
United KingdomlWewould have liked an evening meal but were told this wasn't possible as we had not booked half board.. No air conditioning so had to KEEP balcony door open and neighbours were loud and noisy.
Situation ok.room o
Stayed in May 2022
Reviewed: 5 April 2025
Ali
OmanThere are no comments available for this review
Stayed in April 2025
Reviewed: 5 April 2025
Alby
United Arab EmiratesThere are no comments available for this review
Stayed in April 2025
Reviewed: 4 April 2025
Christopher
United KingdomThere are no comments available for this review
Stayed in March 2025
Reviewed: 31 March 2025
Deepak
IndiaThere are no comments available for this review
Stayed in March 2025
Reviewed: 21 March 2025
Alexandru
RomaniaThere are no comments available for this review
Stayed in February 2025
Reviewed: 17 March 2025
Alex
United KingdomThere are no comments available for this review
Stayed in March 2025
Reviewed: 17 March 2025
Laura
United KingdomThere are no comments available for this review
Stayed in December 2024
Reviewed: 9 March 2025
Garrett
United KingdomThere are no comments available for this review
Stayed in March 2025
Reviewed: 1 March 2025
Aleksandr
SloveniaThere are no comments available for this review
Stayed in March 2025
Reviewed: 26 February 2025
Mike
United KingdomThere are no comments available for this review
Stayed in February 2025
Reviewed: 23 February 2025
Kovacs
RomaniaThere are no comments available for this review
Stayed in February 2025
Reviewed: 22 February 2025
Michael
IsraelThere are no comments available for this review
Stayed in February 2025
Reviewed: 17 January 2025
Mike
United KingdomThere are no comments available for this review
Stayed in January 2025
Reviewed: 17 December 2024
Maksim
GermanyThere are no comments available for this review
Stayed in December 2024
Reviewed: 3 November 2024
Alexander
AustriaThere are no comments available for this review
Stayed in September 2024
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