Hi, I stayed with you twice, the first time there was no hot water kettle or coffee maker or toothbrush or water in the room. All of these things were there the second time I stayed. Even when I asked for a coffee maker or hot water kettle they said they didn't have them in the hotel, which turned out to be untrue because the second time they did have these things in the hotel. Other than that, everything was excellent and thank you for everything.

Stayed in April 2025

I stayed for two nights, they didn't clean my room or change the sheets, they just provided a new set of towels.

The breakfast was very good and with multiple choices. The bar open 24 hours was also a plus.

Stayed in April 2025

an armchair to rest things on

Convenient distance from the center, clean, quiet, there are restaurants in the neighborhood, functional use of the space.

Stayed in March 2025

Location

The changing every day of towels

Stayed in March 2025

A bit expensive for Vienna. Shower only had a glass door to the main room, so my wife and I could see each other showering

Location, comfort, 24h reception, quiet

Stayed in March 2025

The elevator was out of service for two days, and we were on the 5th floor, it felt uncomfortable carrying the suitcases. There was also a shortage of hot water, but we saw a notice about it, so I assume it was temporary. What I found odd was that housekeepers entered the room several times while we were still in bed around 9 a.m. We were hoping to sleep a bit longer because we felt tired. I would have preferred if no one had entered the room while we were still inside.

The hotel’s location is good, we took walks to the city center. The receptionists were incredibly friendly, nice and smiling. The room was very clean, small but warm and cozy, and had everything we needed for a short stay.

Stayed in March 2025

The shower gel in our room finished at our first evening, and was changed on the fourth day of our stay by my request. Our room wasn’t that comfortable because of the sloping ceiling. Although the rooms were “cleaned” every day, the floor was not clean, we were placing our shoes behind the front door. When the shower gel was changed the whole floor was on dirty steps… on Sunday morning there was not any water, after a few hours the cold water “showed up” and at the evening when we came back there was a hot water. One of the elevators broke down and there was a long wait for an elevator in the morning. I stayed in Ibis hotel before in Hamburg, Germany and it was much better. No refund was suggested for the inconvenience.

Near the city center. It was warm enough, daily cleaning

Stayed in March 2025

Staff

Room

Stayed in March 2025

Very small

The position

Stayed in March 2025

Very few things included in the price of the stay. We paid a very high price for parking and also for breakfast, which was convenient. However, the bedroom was really small and we not even had a minibar available to store some food. Considering that breakfast was not included, I would say that would be nice to have a minibar to store a yogurt or cheese to do a quick breakfast if I didn't want to eat in the hotel.

The location was good and the hotel was pretty.

Stayed in March 2025

Small room and AC didn’t work so had to open window which is right next to a very busy road. Omelette was the only decent breakfast and way too mushy/undercooked so not too happy about it. Cleaning lady ignored the door handle sign not to come in (in the worst moment too).

Clean, fairly priced. Next to tram stop.

Stayed in March 2025

All good

Stayed in March 2025

No phone connecting with the reception, The reception was a bit rude on the checkout

Clean room, very comfortable bed and pillows. Providing all the necessary staff for spending the night.

Stayed in March 2025

Sometimes WiFi was loosing the network and connection

Location

Stayed in March 2025

Breakfast very good and tasty. Room very clean. Location - easy access to Metro station and prater at the walking distance. Nice attractions and restaurants nearby.

Stayed in March 2025

staff, decor, facilities, thoughtfulness, bar

Stayed in February 2025

Location

The view from room

Stayed in February 2025

Ventilation/air con was so insistent the air in the rooms was aggressively dry which made sleeping less comfortable. Also cleaning staff would shout to each other in the halls very early in the morning.

Very clean, comfortable and great value for money. Good location too.

Stayed in February 2025

Need for more choices at breakfast

Great location

Stayed in February 2025

Staff told me that they give slippers only to the premium rooms, which is strange. I think I paid enough for the room to get 1 euro amenities.

Clean, quiet and cozy. I would recommend for its price. Surrounding area is also good.

Stayed in January 2025

Nice, very close to the center

Stayed in February 2025

A little bit strange that the bathroom has no door, so it is open to the room. The table of the room is not so comfortable.

Good location, clean room, comfortable bed and perfect breakfast. The staff was flexible when we had a request to have two rooms next to each other.

Stayed in February 2025

The bathroom was not separated from the room with door and there is no blind for privacy.

Breakfast is perfect. The conditions are ok. There is coffee machine with nice coffee to drink in the room.

Stayed in November 2024

Heating was missing even if we flagged it from arrival and a refrigerator is needed to be installed

Clean, very close to all amenities (Prater, rail station, city centre), hot water at any time

Stayed in February 2025