reception staff was not friendly

room was maintained clean

Stayed in November 2022

Value for money, friendly staff, good breakfast, comfortable room

Stayed in November 2022

I stayed for 4 nights, ans needed 6 (!) keycards as they stopped working after being used 2-3 times. Checking-in was VERY slow and complicated

Breakfast was small, but very good

Stayed in November 2022

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Stayed in November 2022

Hard to find local restaurants around and the prices of food and drinks can be quite high. The train transports from the airport can be a bit confusing expecially since they have 2 different trains going to different sides on the same side of the line. I also work on the hotel industry and felt that the client info being a paper that the client has to fill themselves could be automatized with a scanner.

Hotel Really close to the praterstern metro station. The staff was nice and helpful. Zone was not too noisy and still close to the prater amusement park.

Stayed in November 2022

Everything was O.K. Especially breakfast, comfortable accomodation, location (we were looking for something not far from Prater). 3 stops by Tube to the centre.

Stayed in October 2022

no enough space for breakfast for everyone and we needed to wait for a while to get the table.

Stayed in October 2022

The room was dirty and the towels not blend. So we doubt about the fact they were already used. The bed blanket looked to be only for 1 person and we had to put it in a transversal way in order to cover both of us, leaving our feet uncovered (because the blanket was too short.)

The personnel was kind and available The room was big

Stayed in October 2022

There is no refrigerator in the room

The room is spacious enough and is equipped with comfortable and practical furniture. Cleaning is done daily. The location is close to all means of transport. The hotel has very close shops, restaurants and tourist attractions (Prater)

Stayed in October 2022

Great location next to Praterstern train station that connects to the airport and ideal especially for families with kids as it is right next to Prater Parc...spacious and very clean rooms

Stayed in October 2022

Room amenities were sparse. Only big problem was coming home late one night to find a man sleeping on the floor & snoring loudly, just a few feet away from my room - I felt that safety was compromised after this incident.

Service and staff were great. The proximity to both the conference center and the inner city via the metro are a big plus. The room was spacious, clean, and relatively quiet.

Stayed in October 2022

The mattress were not comfortable - to the edge of being broken, the rooms are under lit, the showers are broken. On informing this to the front desk we were informed that there was nothing they could do until the morning.

Stayed in October 2022

Location.

Stayed in August 2022

no tea making facility in room

Stayed in September 2022

The staff from the reception yelled at me.

Breakfast ok

Stayed in September 2022

The price

The price in Booking not the same in the hotel It was 50% in hotel I paid about 270$ in Booking and at the hotel was 60$ to 90$

Stayed in September 2022

The fact that the ventilation was always on, even during the night, it was noosy and brought cold air and there is no switch to close it. The AC had the remote control, but the ventilation was controlled by the hotel.

Rooms were very clean The location of the hotel: near the Danube park and very close to the subway station

Stayed in August 2022

no smoking area; a little smoking area could be managed

The room was clean. I took breakfast only one day; it was very good. The location is excellent; next to transportation

Stayed in July 2022

Most uncomfortable beds I’ve encountered in years. Sink in to a hole. Big firm pillows and no alternatives available at reception. Not worth the money.

24hr check in, close to U1 metro, air conditioning, clean

Stayed in July 2022

Some items for our comfort were not available at IBIS. Guests should be informed of such items that were available or could be purchased from IBIS and ones that could not so we would be prepared. For instance: Toothbrush, Toothpaste, Soap (only shampoo was available) small Bucket, Mug, Tea/Coffee. If we know that certain items are not available or can be bought then we would have made our own arrangements and brought whatever we needed. As senior citizens (I am 74 years old) we are used to some of these items and it is difficult to buy them from nearby shops.

All the staff were extremely helpful and friendly. Breakfast had plenty of variety. The room did not have much of a view but that was not really necessary as I hardly spent any time in the room. The location was excellent. I will definitely go back to IBIS whenever I visit Vienna again.

Stayed in July 2022

It is a bit difficult to get liquid soap from the dispenser.

The hotel is in a very good location whether you want to go to an event in the Ernst Happel Stadion or sightseeing in the city. The station of the U1 and U2 metro lines is not far, only a few minutes on foot, and you can get to the hotel from the airport by direct train (S7) in half an hour. My room was spacious, clean and quiet. The breakfast time is really long, and you can find the usual selection: ham, several kinds of cheese, cereals, yoghurt, eggs, tomato, cucumber, paprika, fruit salad, jam, hot and cold drinks and so on.

Stayed in July 2022

Staff sucks

Staff sucks

Stayed in July 2022

The rooms, the price, the point that you get a parking fine when trying to find out where the parking garage is

The breakfast

Stayed in July 2022

I liked everything

I liked the location and facilitate. There is everything one need. Bar, delicious breakfast.

Stayed in July 2022

The hotel was clean, had everything you needed and quiet. The location is great being so close to the metro and train station

Stayed in July 2022