Rotensterngasse 10, 02. Leopoldstadt, 1020 Vienna, Austria
#134 of 400 hotels in Vienna
Guests' ChoiceBased on 2013 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 July 2022
Terri
CanadaThe beds where a bit hard/too firm.
The hotel was very well located. Very close to the Hop on Hop off tour bus. The staff where very friendly and helpful with all of our questions. Air conditioning was something that was needed as the temperatures where in the high 20s low 30s the whole time in Vienna.
Stayed in July 2022
Reviewed: 18 July 2022
Lindsay
United StatesThe location was excellent. Our room was very clean and comfortable and the staff was very accommodating!
Stayed in July 2022
Reviewed: 18 July 2022
Vilmos
HungaryA bit expensive for what you get Some keycard issues during check-in Had to slam the door quite hard to keep it closed, luckily we figured this out when we first left our room. A bed cover would have been nice
Early check in was possible as soon as we got there at 10 am Friendly and helpful staff Spacious and clean room Very good location - close to the center, but still in a quiet neighborhood
Stayed in July 2022
Reviewed: 18 July 2022
Sara
HungaryComfortable pillows and bed. Quiet.
Stayed in July 2022
Reviewed: 18 July 2022
Karolina
Germanyi cant complane, maybe the shower was a bit old
AC works great, so comfortable bed, clean and spacious room, we definitely come back
Stayed in July 2022
Reviewed: 18 July 2022
Marko
Croatiavery clean
location
Stayed in July 2022
Reviewed: 16 July 2022
Erika
United StatesI didn’t like the shower situation. By the time all of us finished taking a shower the floor was flooded. The shower didn’t have anything to prevent the water flowing out onto the bathroom’s floor.
The check-in was fast, the staff was friendly, the hotel was super clean.
Stayed in July 2022
Reviewed: 16 July 2022
Nikola
SerbiaGood location. Quiet neighborhood, but close to lovely bars and restaurants in the vicinity. 10-15min walk to downtown. Spacious rooms, with great terrace on the fifth floor. Would come back again here!
Stayed in July 2022
Reviewed: 16 July 2022
Zainab
PakistanThe staff was very friendly and helpful. The location was very near to the Underground station hardly 500m and bus stopped right in front of the hotel. The hotel is 2 stops away from Stephanplatz which is the city centre.
Stayed in July 2022
Reviewed: 14 July 2022
Oana
RomaniaSpeedy check in and check out, we spent the day in the town, so we did not use the restaurant (I could not review it as I have not tried it). The staff was very welcoming and open to our needs, room was cleaned daily.
Stayed in July 2022
Reviewed: 14 July 2022
Andreas
AustraliaGym has very limited facilities ! Pillows were really old and soft. The desk in the room needs a separate lamp. Breakfast was a bit lacklustre. Staff were helpful but not all were overly friendly.
Quiet room, Sauna
Stayed in July 2022
Reviewed: 13 July 2022
Daniel
PolandAircondition a little bit to loud for night.
Great localization, parking, very comfortable beds.
Stayed in July 2022
Reviewed: 11 July 2022
Olekspln
UkraineCheck-in at 3 o'clock is the only one inconvenient thing.
Overall hotel looks really good for it's value, considering prices for other hotels, this is the one of the best options you can find near city center. Pleasant and helpful stuff, comfy room and nice bathroom.
Stayed in July 2022
Reviewed: 11 July 2022
Lars
SwedenNothing
Good bed. Good air condition. Spacious. Good sauna and relax
Stayed in July 2022
Reviewed: 10 July 2022
Parisa
Turkeymy room is on 6th floor and elevator just up to 5th floor and one floor to upstairs we should take baggage myself and another thing one of receptionist was very impolite , just this ,we stayed one night and cleanliness is the best thing about this hotel , and also location is good and we access to transportation very easy
it’s very clean
Stayed in July 2022
Reviewed: 8 July 2022
Daria
UkraineWifi was pretty weak on the 4th flour. I couldn't conduct my online meetings from the room.
I enjoyed my stay here. The stuff was very friendly and helpful. Breakfast was nice. I also liked the quality and smell of shower gel. Room and bed was clean and comfortable. Location is good, you can walk everywhere.
Stayed in July 2022
Reviewed: 7 July 2022
Ann
United KingdomThere was nothing I didn’t like.
Loved the location. Easy to find. A short walk or U bahn ride to the city centre. Great breakfast and very helpful staff. The room was very clean and comfortable with good air conditioning. A very calm atmosphere.
Stayed in July 2022
Reviewed: 5 July 2022
Anna
CyprusThe room was very good, comfortable bed and the location of the hotel was perfect.
Stayed in May 2022
Reviewed: 5 July 2022
Gionata
Italynothing really.
The location is very good, near the centre of Vienna. Despite the heat wave, the hotel was comfortable.
Stayed in July 2022
Reviewed: 5 July 2022
Mariana
RomaniaBreakfast a bit too expensive, it was tricky to make it to the 6th floor
It was near the center, you could walk on foot til there. We did not use our car..they provide garage, but you ll have to pay 25€/night for it.
Stayed in July 2022
Reviewed: 5 July 2022
Emma
Australiawe were sightseeing and it was perhaps a little farther out then we had hoped.
great service and comfortable room, highly recommend
Stayed in June 2022
Reviewed: 3 July 2022
Cristian
SwitzerlandStrange shape of the room
Friendly staff, great sauna, nice access to open air terrace
Stayed in July 2022
Reviewed: 3 July 2022
Marta
LithuaniaComfortable
Stayed in July 2022
Reviewed: 2 July 2022
תמיר
IsraelRoom is designed like ellipse and not rectangle as usual, a lot of space, very cleanly, didn't check breakfast.
Stayed in July 2022
Reviewed: 2 July 2022
Craig
United Kingdomthe room was very nice as was the hotel bar and restaurant. The bed was very comfy and the bathroom was good. we would stay here again.
Stayed in June 2022
Kaunas, Lithuania
Buenos Aires, Argentina
Ankara, Turkey
Hanoi, Vietnam
Draguignan, France
Laurino, Italy
Acquigny, France
Witbank, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content