Esterházygasse 33, 06. Mariahilf, 1060 Vienna, Austria
#14 of 397 hotels in Vienna
Guests' ChoiceBased on 963 hotel reviews
9.2Cleanliness
9.5
Comfort
9.4
Location
9.5
Facilities
9.2
Staff
9.7
Value for money
9.0
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 October 2024
Annette
United KingdomThe hotel is beautifully decorated and so are all the rooms.
Stayed in October 2024
Reviewed: 21 October 2024
Mbsch
United StatesThe bathroom layout may not be to everyone's liking, but as a solo traveler, I found it efficient and nicely designed. The photos provided in this listing accurately depict the way the bathrooms are arranged, so just take a look and decide for yourself.
Such an atmospheric hotel! It was quirky (in a good way), and very comfortable. The breakfast was good and served by an attentive wait staff. The front desk folks were helpful and professional. I would definitely stay here again.
Stayed in September 2024
Reviewed: 21 October 2024
Virginia
United KingdomNo drawers in bedroom for clothes and could have done with 2 armchairs instead of one armchair and a stool.
The seating sometimes got a bit chaotic when it was busy and sometimes it was short staffed but the food was good
Stayed in October 2024
Reviewed: 20 October 2024
Florence
United KingdomNo fridge or kettle in the room and the bathroom wasn't well designed - the whole room got wet after a shower and there was very little privacy from the bedroom
Really characterful hotel in a great location. The a la carte breakfast was good and the welcome bottle of wine was a really nice touch
Stayed in October 2024
Reviewed: 20 October 2024
Scott
United KingdomNothing
Everything,as soon as you step into this wee gem you are transported back to the good old days. Staff amazing
Stayed in October 2024
Reviewed: 20 October 2024
Louise
United KingdomNothing at all!
The room was large and spacious (ideale plus), beautifully presented. The bed was large and very comfortable. We heard almost no noise whilst in our room, it was very quiet and dark at night which was great for sleeping. The breakfast was delicious and very generous! Walkable to many of the main sights but also easy access to a couple of tube stations
Stayed in October 2024
Reviewed: 20 October 2024
Kati
United KingdomBreakfast room is small, so you have to give a time when you want to eat. When on holiday, it would be nice to not have a schedule. I wonder if tables could be put in the lounge area in the mornings to accommodate more people.
Beautiful hotel in an excellent location. Rooms are stunning with lovely little touches and gorgeous toiletries. Staff cannot do enough for you; everyone was super helpful and friendly. Breakfast choice and quality were great.
Stayed in October 2024
Reviewed: 20 October 2024
Bansi
AustraliaCharged us for water, without letting us know that at the start
Beautiful architecture, unique breakfast style
Stayed in October 2024
Reviewed: 19 October 2024
Karen
United KingdomNothing at all
Everything! Great location, fantastic staff and comfortable and stylish rooms. Delicious breakfast and wonderful cocktail bar too! A gem.
Stayed in October 2024
Reviewed: 17 October 2024
Kay
United StatesThere is nothing negative to share about our stay!
Simply beautiful! Efficiently arranged, true European style and design. Intimate and personal. Such nice “welcome home” touches including welcome bottle of wine. Beautiful duvets….amazing little blue tooth radio tuned to lounge music next to the bed. Just such attention to detail! Breakfast…..porridge is exquisite! Oatmeal with baked oatmeal on top that is crispy with brown sugar that turns to carmel covered in blueberries! Coffee that can’t be any better anywhere in the world! The small neighborhood is safe and quiet and beautifully lit for evening walks and late shopping! The staff is exceptional! Dyanna and Anna, Dragon and precious Miyla in the dining room! What a team! Don’t miss this incredible hotel as you visit Vienna!
Stayed in October 2024
Reviewed: 17 October 2024
Lise
Denmarkan amazing trip back in time with all the modern services.........
Stayed in October 2024
Reviewed: 15 October 2024
Gail
United KingdomNothing to dislike
Loved the art deco style
Stayed in October 2024
Reviewed: 10 October 2024
Javinho86
SwitzerlandI almost give the 5 stars but unfortunately the last day I waited 25 minutes for my breakfast and I couldn't eat it at the end, because I needed to take a train. So just the end of the stay was negative.
The hotel is really nice and beautiful, classic style with lot of details and really good ammeninites.
Stayed in October 2024
Reviewed: 9 October 2024
Claire
United KingdomOpen plan bathroom took some getting used to. Sadly the record player wasn't working during our stay, so we couldn't get to hear the amazing selection of records.
We loved our stay at this fabulous hotel, everything was first class. The decor was beautiful and artistic, jazz age meets Wes Anderson style. All of the staff were so friendly and helpful. Our ideale plus room was wonderful; clean, quiet, comfortable and luxurious, it was hard to get up and go out each morning! The breakfast was as delicious to look at as it was to eat, and the breakfast in room option was a treat. Lots of special touches like a complimentary bottle of wine, and bathrobes to wear. We had fun looking at the records in the brilliant phonothek room, and enjoyed cocktails in glamorous Barfly's. Excellent location, next to the U3 line and a short walk to the museums, cafes etc. We couldn't have hoped for a better or more romantic place to stay in Vienna and are dreaming of coming back one day.
Stayed in October 2024
Reviewed: 8 October 2024
Seamus
IrelandBreakfast is exceptional. Staff are a joy.
Stayed in October 2024
Reviewed: 6 October 2024
Laura
United StatesWe absolutely loved Hotel Josephine! The staff was wonderful and treated us very well. Breakfast was delicious, and the rooms were decorated in such a fun way. It was a great location in walking distance to old town, too. We'd definitely stay there again in Vienna!
Stayed in October 2024
Reviewed: 6 October 2024
Chrissy
SlovakiaBeds comfy, dog friendly, attentive staff, location, style
Stayed in October 2024
Reviewed: 5 October 2024
Kristina
RussiaJust a grate and very beautiful place, I like literally everything, every detail!
Stayed in September 2024
Reviewed: 5 October 2024
Elisabeth
AustraliaOur stay at Hotel Josefine was absolutely perfect! The hotel is stunning, staff are lovely and everything is beautiful. The breakfast was a highlight of our stay with amazing choices, staff and setting. The room was beautiful with a vintage aesthetic perfectly matched to the building. Nothing was a bother for staff (including re-filling my teapot for tea hahah!). The bed was super comfortable and the room and the personal touches so lovely.
Stayed in October 2024
Reviewed: 4 October 2024
Paul
United StatesThe location was excellent as the main shopping avenue was 1 minute away and the nearest U bahn was 1 block away. The free breakfast was excellent as was the service throughout our entire stay. We checked in late but someone was available to assist and the process was very easy. The details of the room and common areas were beautiful and unique. We were given a small booklet with suggested locations to enjoy the city's offerings. The complimentary bottle of wine was a very nice touch and overall we enjoyed our stay so much that we would consider staying here again if we are ever in Vienna.
Stayed in September 2024
Reviewed: 4 October 2024
Wing
Hong KongNothing
Everything
Stayed in October 2024
Reviewed: 3 October 2024
Hannah
AustraliaAbsolutely nothing
This hotel is absolutely amazing! We stayed here for 4 nights and loved it. The highlight of this hotel for us was the breakfast, it was amazing, and the staff serving breakfast were just lovely and made our time there so much nicer. The hotel is fun and quirly and really nice, and the location is perfect, walking distance to so many shops and also close to walk to all the Museum's, castles and everything else you would want to see. We would definitely recommend hotel josephine to anyone. If i could give it more than 10 i would.
Stayed in September 2024
Reviewed: 1 October 2024
Scott
CanadaIt was beautiful! Perfect location, the staff were amazing (they brought us free champagne because we had just gotten married), the room was gorgeous. We loved everything about it!
Stayed in October 2024
Reviewed: 30 September 2024
Morris
South AfricaThe pillows whilst luxurious are a bit soft, a firmer option would be welcomed.
Staff are friendly and accommodating, the location is excellent and the facilities are amazing. A great stay!
Stayed in September 2024
Reviewed: 30 September 2024
Walter
AustraliaHotel Josefine is a one of a kind experience. The theme of the hotel transports you to a smooth jazz bar of the 1980s-90s. Staff were really friendly and polite, and the breakfast service was exceptional. Also very cool they have the lounge and bar with the smooth music playing for you to relax. Would definitely stay here again!
Stayed in September 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content