Herzog-Friedrich-Straße 23, Innenstadt, 6020 Innsbruck, Austria
#117 of 227 Holiday rentals in Innsbruck
Guests' ChoiceBased on 530 apartment reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.7
Facilities
8.7
Staff
8.6
Value for money
8.4
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 June 2024
Faisal
Saudi ArabiaThe location is great
Stayed in June 2024
Reviewed: 22 June 2024
Charles
United StatesUnfortunately no air conditioning. While this usually isn't a problem, it was a bit too hot and stuffy when I was there
Wonderful location. Beautifully appointed. Great sleeping accommodations for my family of five
Stayed in June 2024
Reviewed: 22 June 2024
William
United StatesHot needs ac or fan. windows work well to block noise from street. needs 2 more pillows
the size of room very comfortable.
Stayed in June 2024
Reviewed: 21 June 2024
Dan
GermanyToo much noise, poor sound proof
Good location, enough space, nice staff, easy check in and check out.
Stayed in June 2024
Reviewed: 13 June 2024
Gavin
AustraliaNothing
The view was spectacular and it was so close to everything we needed. We had a few issues that were quickly fixed by the staff- previous person left safe locked and the toilet kept running, both attended to and fixed.
Stayed in May 2024
Reviewed: 9 June 2024
Carole
United KingdomNo downside. Super happy
This lovely set of clean modern apartments is on the beautiful old street close to Golden Roof. Our apartment was Hofburg and it was at the back of the property so zero noise from the street. It was quiet, central, spotless, spacious and very comfy. Well kitted kitchen and comfy beds.
Stayed in June 2024
Reviewed: 8 June 2024
Karen
United StatesSecond bedroom bed was hard. Not easy to get into bed.
Location, clean, lots of room
Stayed in June 2024
Reviewed: 2 June 2024
Harikrishnan
IndiaThey charge extra for room cleaning( around 35 euro. dustbin was also not cleared which was supposed to be done by the guests themselves. They should arrange at least for dustbin cleaning Except for this I liked the stay . It was great.
The rooms and kitchen were good and centrally located . Spacious rooms and wardrobe. Kitchenware was sufficient to cook and eat if required .
Stayed in May 2024
Reviewed: 1 June 2024
Ankit
IndiaLocation of the apartment
Stayed in May 2024
Reviewed: 1 June 2024
Ju
United Kingdomlocation is perfect
Stayed in May 2024
Reviewed: 26 May 2024
Vijay
Indiathere should be iron and board. cloths are crumbled after long journey. the property should provide.
idle location and well furnished. enjoyed the trip especially because we stayed there. linen were very clean. we needed extra towel, the staff immediately gave us. strongly recommended.
Stayed in May 2024
Reviewed: 18 May 2024
Gc33
AustraliaSome noise from outside, both day and night.
Beautiful apartment in a fabulous location, with easy walking around the historic centre. Very spacious and well-equipped.
Stayed in May 2024
Reviewed: 4 May 2024
Alix
CanadaIt was a bit noisy at night (early morning).
Super central. Clean and very functional space for a family of 4.
Stayed in April 2024
Reviewed: 1 May 2024
Julie
AustraliaDespite updating on arrival time there was no one at reception to meet us. They did arrive very quickly but forgot to give us the Innsbruck card which would have provided us with discounts around the town.
It was clean, modern, big, and in a great location.
Stayed in April 2024
Reviewed: 27 April 2024
Rondel
New ZealandGreat location
Stayed in April 2024
Reviewed: 26 April 2024
Duangjai
ThailandFrom entrance must use stairs no elevator. To go up to bed room there is stairs some of the room stair is so small.
Nice room new. Good location.
Stayed in April 2024
Reviewed: 16 April 2024
Jeffrey
SpainNothing
This is a wonderful place to stay. It couldn't be more central to attractions, being perched above a pedestrian street with great views of the mountains and the street life. It's spacious, tasteful, and comfortable. Great bed. Great big bathroom with plenty of counter space and a real shower. Big windows with a table in a window nook so you can look at the Golden Roof while eating. Easy access from the bar downstairs, no escape room adventures necessary to get your keys. Highly recommend.
Stayed in March 2024
Reviewed: 13 April 2024
Yash
Netherlands1. Kitchen had less pans. 2. Even though it said free toiletries, there was just one soap, same for both hand wash and for bathing. Toiletries should include toothpaste, brush, hand wash, body wash and a shopping. 2. I would expect every appartment to have basic cooking things like butter/oil, salt, pepper, sugar and coffee. It only had salt. I'm on vacation, I don't want to go to supermarket to get even the basic stuff and throw it in the end. Also you have a coffee machine but no coffee?? 3. It is always appreciated to have a bag storage facility or able to leave the bags before check-in time.
The place was big with a nice home layout. The kitchen was big and bathroom was nice. The towels and bed sheets were clean and nice. Pillows were also very comfy. The location is great. Everything is very nearby from the appartment. You can see the mountains from the window, although not directly you have look on the right for them.
Stayed in March 2024
Reviewed: 9 April 2024
Komal
IndiaEverything was great
Perfect location in the city centre
Stayed in April 2024
Reviewed: 28 March 2024
Talia
SwedenHaving to leave.
We loved the location of the apartment, the size and all the amenities. It was spotless when we came and just perfect for us. The bed was very comfortable and the baby cot was perfect for our son. We had everything we needed. Loved the restaurant downstairs! We ate there every night! We would definitely recommend the apartment and stay there again in the future.
Stayed in March 2024
Reviewed: 18 March 2024
Thomas
United StatesNothing terrible to say. Three notes for full disclosure. First, on weekend evenings, because this is literally on the main thoroughfare, it is extraordinarily noisy very late into the evening. In the morning, commercial trucks serving the merchants on the ground floor may also disturb you. An apartment "in the back" may mitigate some of the noise. Second, there is no in-room or in-building laundry. Not disqualifying, but if you are in Innsbruck for outdoor adventures, you may want to consider where to wash/dry your clothes. Third, if you are there for work, while the apartment is extremely spacious, there are very few power outlets and we located none around the dining table (which was ideally situated for working with a laptop and gazing out at the street below ... alas no outlet for powering the laptop).
This location is perfect for any type of Innsbruck tourism. Ideally situated on the main pedestrian thoroughfare and less than one city block from the "Golden Roof" and cathederal, walking distance to the Markthalle alongisde the river with its running/cycling path, the furnicular to Nordkette, public buses to the ski slopes throughout the valley, etc. The host was extraordinarily responsive.
Stayed in February 2024
Reviewed: 17 March 2024
Simon
ItalyUpgraded the room to accomodate my family and also provided another apartment FOC. Unbelievable hospitality and customer service. Thanks Marco.
Stayed in March 2024
Reviewed: 17 March 2024
Simon
ItalyUpgraded the room to accomodate my family and also provided another apartment FOC. Unbelievable hospitality and customer service. Thanks Marco.
Stayed in March 2024
Reviewed: 2 March 2024
Christos
United StatesSmall second bedroom
Location was perfect
Stayed in February 2024
Reviewed: 28 February 2024
Varvara
NetherlandsYou don’t get anything in the kitchen, so no salt, paper, or tea either coffee They have coffee machine - without coffee Also you don’t have any place to cut bread for example No soap in the kitchen too
Location is amazing
Stayed in February 2024
Santa Barbara, USA
Prague, Czech Republic
Myrtle Beach, USA
Rožnov pod Radhoštěm, Czech Republic
Velasquez, USA
Tysons Corner, USA
Mlini, Croatia
Vryheid, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content