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  5. Reviews of Leonardo Hotel Vienna City West

Reviews of Leonardo Hotel Vienna City West 4 stars

3-5 Graumanngasse, 15. Rudolfsheim-Fünfhaus, 1150 Vienna, Austria

#173 of 399 hotels in Vienna

Guests' Choice

Review score

Based on 3187 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 676 – 700

  • Reviewed: 10 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    More fruits would have been nice! As well the air conditioner was not working that well, we weren't hot but it could have been cooler. The area around that place was a bit sketchy at night, but still ok!

    Breakfast was great. Enough food and it was delicious. The rooms were super clean. It is also close to the metro station as well as bus and tram, which was very nice.

    Stayed in May 2023

  • Reviewed: 9 June 2023

    8.0
    Very good hotel
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds not confortable

    Hotel very good

    Stayed in May 2023

  • Reviewed: 8 June 2023

    7.0
    Average stay with good and bad points
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom has a terrible door where you either can close for shower or for the toilet (as it shares the same door). Also, the shower is open, so it soaks the entire bathroom when you use it. The air conditioning was not working.

    The bed was comfortable and the shower was really good.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    7.0
    Basic needs covered for fair price
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    One common door for toilet + bathroom is a MISUNDERSTANDING (even for couples). You can either "close" (not fully) the toilet or the bathroom. Taking a shower also means a flood in the whole bathroom (the glass is approx. 10 cm, so it's not covering the rest of the bathroom from running water). There was a tchibo coffee machine in the room, however no tea. No fridge in the room. No working AC for whole stay in the whole hotel building. The breakfast was quite standard. Tables were so close to each other, that people cannot freely pass and the staff had a problem to clean and "check in" guest for breakfast. The tables where even in the front of the elevator, which was super strange.

    Clean hotel room which is quite close to metro lines. Plus for possibility to leave suitcases after check-out. Good check-in and check-out hours. Nice wi-fi.

    Stayed in June 2023

  • Reviewed: 8 June 2023

    8.0
    Very good
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights

    Not exactly what I don't like but more of a inconvenience issue. There is no sign to indicate the entrance to the hotel. I walked past the hotel before I could find it. And there is no hotel sign except the one on top of the building which is not very visible if you are standing close to the building.

    The hotel is close to tram and train stations, 5 minutes walk to the closest tram station and about 10 minutes to the train station. There are a few shops close to the hotel.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    8.0
    Lovely room
    • Business trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not easy to find at night - needs more signage outside, especially for those walking.

    Lovely room and location walking distance to trains. Staff very helpful and friendly.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The restroom doors could not be closed perfectly, there was a small gap.

    Really clean, well equipped and beautiful rooms, nice staff, perfect for visiting Vienna for some days. Great location also.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet and shower stand are in separated. So you have to go to another room to wash hands after use washroom, which is bit weird l.

    Lighting in the room was bright enough, bed was comfortable

    Stayed in May 2023

  • Reviewed: 31 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Couldn't figure out how to switch off the air condition unit for a night. So had to turn it off on the fuse box.

    Great location!

    Stayed in May 2023

  • Reviewed: 30 May 2023

    8.0
    Pleasant stay at central Vienna
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Internet connection was poor in the room. The glass panel at the shower is not wide enough, so that the water leaks from shower.

    Location is just great, couple of minutes away on foot from Subway (U) and two stations from West train station of Vienna *Westbahnhof. You can easily reach everywhere with the metro. We liked the comfy beds and pillows, besides clean and cosy room.

    Stayed in May 2023

  • Reviewed: 30 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower and sink being in a different room from the toilet

    Stayed in May 2023

  • Reviewed: 30 May 2023

    8.0
    Good to rest
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    need to prepare a refrigerator

    clean and transportation

    Stayed in May 2023

  • Reviewed: 29 May 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    location is quite far away from places to visit. A bit noisy because of the railway and main street

    very clean and stylish hotel

    Stayed in April 2023

  • Reviewed: 27 May 2023

    8.0
    lovely stay in clean modern hotel outside the city centre
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 5 nights

    quite far from the city but just about walkable, or plenty of buses/trams/trains

    lovely clean bedroom with en suite; really nice breakfast with good variety of healthy food

    Stayed in March 2023

  • Reviewed: 25 May 2023

    8.0
    Great location, adequate pricing
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Beds are too soft, we didn't sleep well. Found some hairs in the bed on arrival. As a vegan there was barely anything to eat at the breakfast. AC was not working in our room, it was quite hot, and with open windows it was loud. Since it was very late once we noticed that so we didn't want to move to another room or wait for it to be fixed. Shower/ toilet situation is very unfortunate - you can close one at a time with sliding doors. Shower is open and the water spills over. Requested invoice at the hotel - system was down. Sent email instead, still waiting for the reply...

    The location is great. Metro, trams, Lidl are all in the area. Staff was very helpful.

    Stayed in May 2023

  • Reviewed: 24 May 2023

    8.0
    With this price is ok.
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Got some mosquito bites on the left foot. Staff was friendly but no smile.

    The transportation near the hotel is very convenient. Free bottles of water which is great.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Room service can be better. Ordered amenities but did not received.

    Rooms were comfy and hotel is walkable distance to bus, tram and metro station. Can be reached to city center with in 15 mins.

    Stayed in May 2023

  • Reviewed: 22 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    no smart tv, no fridge and a little overpriced for one night

    nicely decorated, nice room

    Stayed in May 2023

  • Reviewed: 22 May 2023

    8.0
    Good hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    In the room was hot. The air conditioning did not work.

    Location, breakfast, staff was very good. Thank you.

    Stayed in May 2023

  • Reviewed: 21 May 2023

    9.0
    Great
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom has no aircircle, and there is a sliding door which is only closing shower or toilet. So, it wasnt problem since i was solo traveler but it might be a problem for double users.

    The room was clean, hotel is kinda outside but many access to the tram lines (3-5 mins walking distance). Staffs were kind and helpful. Safe place.

    Stayed in May 2023

  • Reviewed: 20 May 2023

    7.0
    okay for 1 night to stay
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    washroom and shower are not well planed

    very welcoming front desk

    Stayed in May 2023

  • Reviewed: 19 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The one door that is used for the toilet and the bathroom and there is no door for the shower so all the water comes out Other than that it was perfect

    Stayed in May 2023

  • Reviewed: 18 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    The bathroom door does not ensure privacy. The toilet is separated from the shower and sink and the door closes only partially. You can use either the room with the toilet or the one with the shower, the door is common for the two rooms.

    The hotel is very clean, with a very good position, close to metro, tram, good breakfast. Confortable bed, silent room, nice staff.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    9.0
    Pleasant stay
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    Room was cleaned only around 4PM which prevent me from resting

    New hotel room with all facilities . Good Breakfast.

    Stayed in March 2023

  • Reviewed: 16 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner is controlled by the hotel , so we were sweating at night

    the hotel is very clean and modern . also close to tram and metro station and a supermarket

    Stayed in May 2023

Showing 676 – 700

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