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  5. Reviews of Leonardo Hotel Vienna City West

Reviews of Leonardo Hotel Vienna City West 4 stars

3-5 Graumanngasse, 15. Rudolfsheim-Fünfhaus, 1150 Vienna, Austria

#173 of 399 hotels in Vienna

Guests' Choice

Review score

Based on 3189 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 751 – 775

  • Reviewed: 10 April 2023

    9.0
    Very nice room close to public transport and tourists attractions.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights

    The TV was big enough but there was no option to cast video ie from Netflix from our devices. The toilet was separated from the bathroom with a wall and the two rooms shared one sliding door that would leave either of them open and in any case not sealed enough to keep odors away from the rest of the room. The thermostat was not operable and we couldn't lower the temperature. Although there were user instructions since it was not working we had to endure the temperature and sweat during the night.

    Nice room equipped even with a coffee machine. Very clean and the towels were superb!

    Stayed in April 2023

  • Reviewed: 9 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    There is no soap, refrigerator. Also, no shower door, so water was all over the floor.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Minor facility details but it was a bit annoying that there was no sink in the toilet to wash our hands, hence we had to wait until the other was done in the bathroom to clean our hands. The shower could have used a door or a curtain as when taking a shower the entire bathroom became wet.

    The location was good as it was easy to access it via metro or tram. The facilities were good as well - nice, comfortable beds and a beautiful shower.

    Stayed in April 2023

  • Reviewed: 9 April 2023

    8.0
    Newly built hotel at convenient location
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    The shower doesnt have a curtain or glass door and hence makes the whole bathroom wet. Thermostat was working at a high temperature despite lowering several times during the night.

    The hotel was newly built will all modern fittings. clean bathroom and toilets. Walkable distance from tram station.

    Stayed in March 2023

  • Reviewed: 9 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only door to toilet and bathroom, one room always open. Shower short glass wall. The carpet not vacuumed proply.

    Friendly staff. Check out possible by 13.00

    Stayed in April 2023

  • Reviewed: 9 April 2023

    9.0
    One night stop driving back home
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    As many already mentioned: yes the parking is expensive. It costed half of the price of the room. I guess better alternatives could exist for longer period. For a one night stop it served the purpose perfectly. Hotel has currently no sign, no indication, so you really have to rely to Google street view picture to spot which building the hotel is. Also other "Leonardo hotels" are very close to this one, so it took me two attempts before spotting the right one :-)

    Clean, stylish and modern room. Bathroom split in two rooms, but serving its purpose. Nice staff. Private parking in the underground garage, not cheap, but was very easy for a one night stop. Price for the room very interesting, considering the location. Nice Romanian restaurant close to the hotel.

    Stayed in March 2023

  • Reviewed: 8 April 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights

    The shampoo could have a better quality

    In the breakfast, there was more variety of products than I expected and they were tasty.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    Bathroom/toilet door, no privacy

    Stayed in March 2023

  • Reviewed: 7 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    location

    Stayed in April 2023

  • Reviewed: 6 April 2023

    9.0
    very comfartable hotel with kind staff
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    staff, breakfast,cleanless

    Stayed in April 2023

  • Reviewed: 5 April 2023

    7.0
    Acceptable option for such a price.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights

    Only 1 slider door for shower and toilet. No refrigerator in the room.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    the socket in this room e13 creaking buzzed and made poor sounds, so it was impossible to charge the phone

    design + cleanliness in the room

    Stayed in March 2023

  • Reviewed: 3 April 2023

    7.0
    It was a good one night stay. Staff service was excellent.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    no ironing board.

    Breakfast overall was good. Coffee machine tasted like pool water if I am being completely honest. I accidentally left my passport at the other location and staff informed our hotel that it was left there.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    the breakfast is only for meat and dary eaters , nothing for vegans 🤷‍♀️

    The location was ok very clean

    Stayed in March 2023

  • Reviewed: 2 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom door is very poorly designed. It does not completely close and offers only little privacy. Shower head is difficult to take off/put back into place.

    Modern, clean, nice-looking room with many facilities, comfortable bed. Friendly reception, easy to check in, good location.

    Stayed in April 2023

  • Reviewed: 2 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nice modern hotel with good tasty breakfast options

    Stayed in March 2023

  • Reviewed: 31 March 2023

    9.0
    very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the bathroom

    location, staff, simplicity

    Stayed in March 2023

  • Reviewed: 31 March 2023

    8.0
    Cost effective stay with close proximity to public transport and good breakfast
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows could have been better, heating/cooling system was not intuitive and ended up heating the room too much on the first night, and shower has no door or curtain which led to water near the sink

    Breakfast spread, cleanliness of the rooms, proximity to public transport, and friendly staff

    Stayed in March 2023

  • Reviewed: 31 March 2023

    9.0
    Very comfortable place to stay, close to public transportation and many stores around.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    The only thing I didnt like was the door for the bathroom and the WC - it was only one sliding door and if one of them is closed, the other one stays opened so If you need to use the bathroom then the WC is opened and the other way around.

    Very friendly staff. The receptionist Yvonne was extremely polite and friendly and fulfilled our requests.

    Stayed in March 2023

  • Reviewed: 30 March 2023

    9.0
    Surprisingly nice hotel
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    Toilet is separated from shower cabin and sink and bathroom has slide door so it lacks privacy and convenience. There was a shower gel in the bathroom, but there was no soap. A little fridge would be very useful in room.

    Room was clean and spacious, with very comfortable bed and two types of pillows, so guest can pick one according to his preferences.

    Stayed in March 2023

  • Reviewed: 29 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The staff was helpful but not really friendly.

    Excellent breakfast, room size, room view and very clean.

    Stayed in March 2023

  • Reviewed: 28 March 2023

    8.0
    Very cosy and comfortable hotel
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    There was a problem with condition, but the staff tried to do their best to resolve it. Fortunately, we didn't need it so just opened the window.

    The hotel is new with modern design and furniture. There were different types of dishes for breakfast and all was tasty. The room was good with enough space with coffee machine (as a pleasant surprise). The staff gave us slippers and we felt as at home:)

    Stayed in March 2023

  • Reviewed: 27 March 2023

    9.0
    Good choice
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    No soap in bathroom for washing hand

    Good location. Nice modern design. Water and coffee in the room. Spacious areas. Tasty breakfast.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    9.0
    Excellent value for money
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is newly built and so very modern and has rooms with a great view and decently maintained. Staff are very helpful and always willing to help. The hotel is just few minutes walk from the Underground station and buses. I will definitely stay here if I come back to Vienna.

    Stayed in March 2023

  • Reviewed: 26 March 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Well renovated hotel. no smells, quiet next to the metro station.

    Stayed in March 2023

Showing 751 – 775

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