Great rooms, very clean and quiet, close to public transport

Stayed in October 2023

Nothing

All

Stayed in September 2023

Nothing to complain.

It’s just a perfect match of a hotel price in Vienna and what you get with it.

Stayed in October 2023

What is going on with the bathroom? I don't mind a toilet separated from the shower, but the door is terrible. It doesn't close all the way so if you travel with someone who isn't your partner is going to be a bit uncomfortable and you have to choose between closing the toilet or the shower. The air conditioner wasn't working because we were traveling "during winter" even though it was October. We had to manually turn off the heating using the circuit breaker because it doesn't turn off with the digital screen. Finally, they don't provide any type of hygiene products apart from an "all-in-one" soap that was a bit bad.

The staff was really nice; the room was clean and, while in a busy street, we didn't hear anything outside with the windows closed. It's really easy to reach the hotel with trams and the metro. The free coffee and water are always appreciated!

Stayed in October 2023

The bathroom and toilet had only one sliding door between them. One of them has to remain open at all times.

Location

Stayed in October 2023

I did not like the reason that was the parking, which is why I left to take another hotel closer to the center with better views and less price, I left and chose this because it said it had individual bathroom that was so, air, tv and so was, and parking this was a lie did not include parking because they have charged 25€ a night.I HATE THE MISLEADING ADVERTISING!!!! And they can not answer that puts the garage but has additional cost, because the breakfast put it apart additional and I chose it although I had to pay, ie, parking should have been as breakfast, to know how much you had to pay, because it has cost me the parking almost equal to the car rental exaggeratedly abusive.

Estaba muy limpio y el desayuno muy bien

Stayed in October 2023

Small rooms

Decorating

Stayed in October 2023

We liked everything about the room, breakfast is expensive but you don’t have to get it!

We had a very nice stay! The room was very clean and well equipped. Definitely would recommend!

Stayed in October 2023

Shower should have some curtains or maybe glass.

Stayed in October 2023

1) The door into toilet is sliding door which also serves as door into shower room (it is two separate rooms), it does no sound prodding at all .it does not seal, so you feel quite uncomfortable seating and doing your stuff in toilet. 2) shower cabin in shower room does not have a door at all, so water after shower is everywhere(on floor outside of it), even if you are very careful.

Really nice room, excellent view from the window, very pleasant bed

Stayed in October 2023

There is no fridge in the room. The toilet and the shower share the same door?! So, if you want to close the toilet, the shower is open, and vice versa... Not always practical... Also, ''so called'' sliding door actual don't close the toilet at all. For a single use, not a problem. For a couple or twin room, might be a problem.

The hotel is in a ''not so posh'' location, but still you are very close to metro stops as well as to the tram stops. Also you are 10 minutes by foot far away from Westbahnhof and Marihilfer strasse. Around the corner you have Spar supermarket, DM drogerie markt, Burger King... Parking around the hotel is free from Friday afternoon till Monday morning, some free spaces are always available and convenient, quiet and safe surrounding. Hotel is next to the very busy road, but window soundproofing is excellent. At the same time, large smart TV, AC, Wi-Fi, coffee machine, a bottle of water ... As always in Leonardo chain, everything sparkling clean, ice lightning, nice shower, a lot of pillows in a bed... TIP 1. Ask for the upper floor room, the view is nicer. TIP 2. If you a re a coffee lover, ask for a additional coffee capsules at the reception desk. TIP 3. If you arrive by car, be ready to do the right turn in a small, narrow, street before the main road. Not a big deal if you miss, next right turn and you are again in front of the hotel.

Stayed in October 2023

The weather was a bit up and down but that was just unlucky. It didn’t stop us!

Really lovely room, beds so comfortable. The staff were so friendly and helpful. Everywhere was so clean. Absolutely recommend this hotel! Super easy to get to the station to get to where you wanted to go. We walked to the Leopald Museum, stopped for coffee on the the way. Loved the Leopald, spent 5 hours there. All in all a very lovely trip!

Stayed in October 2023

The room was not ready with all the essentials. No paper towels, tissue, enough water.

The location is pretty good but not too close to the centre . Check in was fast.

Stayed in October 2023

Perhaps worse than the air not working, among other limitations, was reading the person in charge's response on Google, stating that the aforementioned defect occurred on the date I was there, when on Google itself it is clear that the defect in the air conditioning system is not recent nor limited to my room.

The hotel is in good location, close to the two metro stations, one stop tram and some good restaurants. The breakfast is of good quality, but not worth 18 euros. The staff, despite apparently being helpful, was not competent to resolve the room's air conditioning problem. We stayed three nights with a temperature of almost 30 degrees in the room, after complaining twice, they went to check and the solution found by the team was to deactivate the air conditioning. Not very effective and with some contempt for the guest. Other guests also complained about the same and the answer was that the air conditioning only heats, although it has a device to regulate the temperature. When searching on Google it appears to be an old problem that was not communicated in advance by the hotel administration, this characterizes a commercial practice in violation of consumer rights, in fact, a clear irregularity that should be rewarded somehow Furthermore, on the last day, perhaps in retaliation for my complaint about the air, our room was not made up. The towels were never changed during the three days. Carpeted flooring is absolutely contraindicated and should even be prohibited for hygiene and allergy reasons. There are certainly better hotels than this one or even cheaper ones in Vienna.

Stayed in October 2023

Very clean room, small but everything you need. Very close to transportation, just 5 min walk. Also 24 hour working Billa small grocery shop is next to the hotel.

Stayed in October 2023

There was a coffee espresso machine but without coffee capsules. :(

There was not water in the room and when I asked the staff advised me to drink from bathroom which was not ok in my experience.

Stayed in September 2023

Nothing

The property very clean , also all employees very helpful and smile all the time and near metro.

Stayed in October 2023

Definitely liked this hotel. Very very clean and central hotel.

Stayed in October 2023

Unfortunately, the door to the toilet not fully closing and no lock is a big hold up for us. It’s just not nice that you can hear everything going on in there. And the toilet and bathroom sharing the same door is just stupid.

Good location. The room was overall very Nice

Stayed in October 2023

Clean and calm hotel, all staff were nice, Muhamed at the reception desk was so kind and helpful

Stayed in October 2023

- very quiet rooms - clean rooms - good air conditioning - nice and helpful hotel staff - high standard - good communication with the center by public transport - possibility to come with the dog

Stayed in October 2023

Everything was good. However the location could be better

The hotel was clean. The.room was recently remodelated.

Stayed in September 2023

I have booked two double rooms for four people. We get two single rooms. After one hour of waiting, we managed to get 4 single rooms.

Stayed in August 2023

Amazing staff shout-out to Mohamed and Hakim for their helpful insights

Stayed in October 2023

Very nice hotel, near everything and very clean

Stayed in October 2023