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Reviews of Trans World Hotel Donauwelle 4 stars

Am Winterhafen 13, Kaplanhof, 4020 Linz, Austria

#31 of 49 hotels in Linz

Guests' Choice

Review score

Based on 656 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.8

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Showing 226 – 250

  • Reviewed: 9 July 2023

    10
    Very nice place
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We found nothing to point out.

    We were travelling from Greece to the Netherlands and this hotel was our stop for the night. Very nice hotel and the employees were very polite and helpful. One of the big advantages is that pets are allowed so we had no problems with our dog. Very clean place and comfortable room. Highly recommended!!

    Stayed in July 2023

  • Reviewed: 4 July 2023

    10
    Excellent
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The receptionist was amazing, he helped us with everything we needed. The hotel is very clean, all services excellent. I will recommend this hotel and definitely I will come back here

    Stayed in July 2023

  • Reviewed: 2 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stuff is friendly Hotel is modern and clean Nice room view

    Stayed in July 2023

  • Reviewed: 7 June 2023

    3.0
    Price performance is really bad, would not recommend.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Parking is a payable extra, either that or street parking, which wasn't available at the time of my arrival. Shower head leaked straight up into the vent and sprayed water all over the bathroom. A/C was loud even on the lowest setting. Generally outdated appliances in the room. Breakfast was not included in the price, and was not worth the money, half the dining room was filled with dirty plates that started getting removed after 20 minutes, so found a spot a slightly less dirty table, didn't get any cutlery, had to find my own, only one coffee machine was working, food was below par. Save your money and go into town for breakfast.

    At least it's near the Danube so you can have a nice walk to rethink the poor choice you made.

    Stayed in June 2023

  • Reviewed: 17 May 2023

    10
    welcoming staff and great rooms
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    all the amenities we enjoy in the room

    Stayed in May 2023

  • Reviewed: 4 May 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The night audit was so ignorant and unfriendly. He didn't find my booking and told us to leave. We asked to contact the manager and after 15 mins he finally found the booking.

    The room was big and ok but not clean.

    Stayed in May 2023

  • Reviewed: 30 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was changing temperature on its own, but it was not a big deal.

    The location is 20 min walk to the city center through a park by the river, which was very nice. The hotel also has a parking garage, which is a big plus. The room was nice and comfortable.

    Stayed in April 2023

  • Reviewed: 28 April 2023

    10
    Exceptional
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    English channel on TV would have been good 🙂

    We liked everything, the position next to the river, the room,yummy breakfast, the cappuccino maker in the room . Thank You

    Stayed in April 2023

  • Reviewed: 11 April 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    For a four star hotel it should be more clean and well maintained.

    The receptionist of the hotel was very accommodating and she immediately responds when I asked for the vacuum because the room was not that clean. For a four star hotel and I even upgrade my room to suite room I didn’t expect that the cleanliness is not maintained.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    6.0
    Expensive for what you get
    • With a pet
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    No hospitality tray in room 18 euros for a breakfast 20 euros for the dog 17 euros to park the van No tea/ coffee in room Poor heating despite radiator on full Despite being on the river only a view of the road network

    Good location

    Stayed in April 2023

  • Reviewed: 10 March 2023

    10
    A very good option with a nice Donau view
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location and bed comfort

    Stayed in March 2023

  • Reviewed: 3 March 2023

    6.0
    Solid but outdated
    • Business trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Choice of breakfast was very modest for a four star hotel. The rooms were clean and generally ok, but the furniture and the ambiance felt outdated.

    Stayed in March 2023

  • Reviewed: 27 February 2023

    10
    Really nice
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Very nice hotel. The room was very warm, beds confortable, clean, etc. A very pleasant walk to city Center along the Danube.

    Stayed in February 2023

  • Reviewed: 8 January 2023

    10
    Exceptional
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, nice Staff and very well isolated the rooms.

    Stayed in January 2023

  • Reviewed: 8 January 2023

    6.0
    Meh...not really worth the money
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1. At 9 in the morning the cleaners are KNOCKING AT THE DOORS, asking people if they sleep...NEVER have i experienced this in a hotel. We specifically had the Do Not Disturb sign out the door, but STILL they knocked to see if we were inside. Absolutely disturbing! 2. The minibar is...in the bathroom! or across the sink...which sink is in an open space with the room (entrance) so zero privacy there. 3. At 7 in the morning i woke up to the sound of the lady next door sneezing in an allergy attack or something...so the rooms are not soundproof. 3. We booked a superior room and we got a room at the first floor...disappointing! 3. We had that nasty whole in the middle of the bed caused by 2 mattresses put together, so no "hug your boyfriend" option available. 4. Overall it was worth half the price that we paid (well over 100 euro/night since parking was NOT free and breakfast not included)

    Neat and tidy, private parking and friendly staff. Also, check in was easy and fast. (thanks to Booking)

    Stayed in January 2023

  • Reviewed: 21 December 2022

    10
    great
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I liked everything

    everything

    Stayed in December 2022

  • Reviewed: 17 December 2022

    4.0
    You pay what you get for.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rest. Horrible cleanliness.

    Price.

    Stayed in December 2022

  • Reviewed: 13 December 2022

    10
    Exceptional
    • People with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking place

    Everything was ok

    Stayed in December 2022

  • Reviewed: 30 October 2022

    10
    amazing stay in Linz
    • Leisure trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    great location with amazing view, nice clean room

    Stayed in September 2022

  • Reviewed: 22 October 2022

    4.0
    To avoid
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    1.) No public transport to go to the city 2.) Disappointing housekeeping - no surface cleaning, no bathroom cleaning 3.) There was no coffee in the room (one of the services offered by the hotel). And they did not bring any coffee capsule on any of the days of stay, despite claiming it every day

    the night clerk. very polite and very efficient

    Stayed in September 2022

  • Reviewed: 13 October 2022

    10
    very comfortable, helpful staff, excellent breakfast
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    very helpful staff. great location if cycling route to Vienna and safe place to leave bikes. excellent breakfast

    Stayed in October 2022

  • Reviewed: 6 October 2022

    2.0
    Bad experience.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    The spa is a sad joke, the rooms are not nearly as nice as on the pictures and the personell is incompetent.

    Breakfast was okay, good bread and Weckerl.

    Stayed in October 2022

  • Reviewed: 25 September 2022

    5.0
    old style hotel close to the river
    • With a pet
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    The design of the room was really poor, old furnitures and old style. The fridge was not working and I discovered only after that I bought some food that I wanted to store in it. We choose a room with view on the city but we were just on the 2nd floor of the building and we could only see the big street in front of our window.

    breakfast really good room really old but clean position close to the river (we were traveling with our dog and was really nice to walk in the green to rich the city center).

    Stayed in September 2022

  • Reviewed: 15 September 2022

    3.0
    Bad Experience
    • Business trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff was shorthanded and overchallenged. The room was not comfortable and loud, the spa area is saddening and everything was overpriced.

    Everything was clean and the breakfast was good.

    Stayed in September 2022

  • Reviewed: 11 September 2022

    3.0
    not worth the price
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    some staff seemed overwhelmed possibly through understaffing could never reach reception by phone location only convenient for people by car architecture: steel walkway to room not for people with fear of height fitness studio not as advertised and opens only at 11am, very minimally equipped no hotel info in the room and reception was often busy so hard to get any info (e.g. on transport options, location/opening times of fitness room) at night the hotel front door was always open room key cards frequently discharged (apparently from being close to phones which one of the more dedicated staff members pointed out)

    bed was comfortable breakfast was good

    Stayed in September 2022

Showing 226 – 250

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