Sackstraße 3-5, City centre, 8010 Graz, Austria
#35 of 61 hotels in Graz
Guests' ChoiceBased on 661 hotel reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
9.8
Facilities
8.0
Staff
9.1
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 2 April 2025
Rob
BrazilIn general good, beautiful old heritage hotel i a top location. Didnt have breakfast so cant say anything about it, but looked good.
Stayed in April 2025
Reviewed: 26 March 2025
Marios
Cyprusbreakfast was extremely expensive. Noisy floor board
very central and easy access to transport
Stayed in March 2025
Reviewed: 20 March 2025
Jana
Czech RepublicThe location is just perfect. breakfeast was delicious with a wide choice. Beds were comfortable and the rooom with a window to a small courtyard was relly calm.
Stayed in March 2025
Reviewed: 9 March 2025
Alexios
GreeceNice hotel, at the heart of the center. The room was fine and big.
Stayed in March 2025
Reviewed: 26 February 2025
Sara
CroatiaThe Bathroom window was not covered and people from the next building could see us while showering, we had to put some stuff on the window just to be able to use the bathroom and toilet
Location
Stayed in February 2025
Reviewed: 16 February 2025
Barbara
United KingdomRoom rather shabby needs decorating and new furnishings
Location
Stayed in February 2025
Reviewed: 16 February 2025
Fadol
Romanianothing
all
Stayed in February 2025
Reviewed: 9 February 2025
Dan
HungaryThe furniture was old-fashioned, like in the Communist hotels in the 1970s. It really needs to be upgraded.
The location.
Stayed in January 2025
Reviewed: 7 February 2025
Chapman
United KingdomLocation . High calibre hotel
Stayed in February 2025
Reviewed: 5 February 2025
Bernhard
AustriaThe rooms are minimalistic equipped for the price - the fridge is “loveless” placed at the floor, if you do shower in the bath hub the water spray in the middle of the room (even if you place the glass wall perfect)…
The location in the Center was great
Stayed in February 2025
Reviewed: 3 February 2025
Berno
BelgiumThe room itself was a bit shabby (loose curtains, damaged floor) and earplugs where needed due to the trams passing by down below.
Very friendly staff, great service in a nice, stately hotel. The location is also great, as it lies in the heart of Graz.
Stayed in February 2025
Reviewed: 22 January 2025
Visitor
IsraelBest location and a fair price. The hotel is old but ok for one night
Stayed in January 2025
Reviewed: 20 January 2025
Rupert
Austriaroom was rather cold and heating not very effective
Stayed in January 2025
Reviewed: 18 January 2025
Iya
Russiacreaky floor , no refrigerator
central location , beautiful interior
Stayed in January 2025
Reviewed: 9 January 2025
Rachel
SwitzerlandI peeked into a suite that looked very nice. Unfortunately my single room was more of a loveless affair with left-over furniture from other rooms that were renovated. A bit disappointing.
Amazing location, old-world charm, decent breakfast
Stayed in January 2025
Reviewed: 8 January 2025
Niken
CroatiaWe got to Graz by car, finding the exact location with google maps to drop off our suitcases was a nightmare, easier just straight to parking garage. Our Room was a mess, the odor smell from the bathroom with old drainer a bit too strong and on our first night we weren't able to sleep much because of the broken radiator, sounded like there's a water fountain plus raindrops at the same time inside our bedroom, it was a cold December night so we had to kept it going.
Location marvelous, so close to main square and everything else. Booked two rooms for this stay, the single room in the fourth fl for the daughter was perfect, no complain. But our room *402 not so much, unfortunately. Great hotel overall, considering the age of the building, love the plants all over them and the massive mirrors by the stairs. Breakfast was decent.
Stayed in December 2024
Reviewed: 7 January 2025
Ina
CanadaSafe clean area
Stayed in December 2024
Reviewed: 25 December 2024
Steven
United StatesThe hallways and room were unexceptional. I expected the hallways and room to be a bit grander than they were. I would have liked some grand and colorful curtains or something.
The location is very central on the main square. Reception staff was helpful and polite. It is also half a block from where the tram from the train station drops you off. My room in the interior court was quiet to sleep in.
Stayed in November 2024
Reviewed: 25 December 2024
Jennifer
United StatesI didn't like the shower/tub. A bit slippery, no grab bar. I'm never sure whether to sit or stand in those doorless tubs. The bed was a bit uncomfortable, and the spacious living room could have used some more comfy chairs.
The location was great, the parking was easy. The room was huge and had a piano, which my daughter loved. We had a view of the famous clock! The staff was also friendly.
Stayed in December 2024
Reviewed: 19 December 2024
Travis
AustraliaParking is a little expensive if you come with a car but that is to be expected.
The hotel was lovely, the room was comfortable, very large and the location is fantastic. The breakfast was delicious and the kids loved the special kids plates and cups. It’s the little touches they remember.
Stayed in December 2024
Reviewed: 16 December 2024
Bogdan
MontenegroI honestly could not remember at this moment :)
LOCATION, LOCATION, LOCATION, breakfast was also very nice, the staff are polite, a bit tricky to get the car in front for the check in, but everything else was really nice. Suggest if coming by car to go directly to the designated garage and bring your luggage from there since it is very close, avoid the unnecessary issues with parking in front of the hotel in a tram operated street.
Stayed in December 2024
Reviewed: 13 December 2024
Andrew
AustraliaHeating was inadequate
Great location, very good breakfast. Comfortable room
Stayed in December 2024
Reviewed: 12 December 2024
Timpage54
SerbiaVery nice people and in a perfect section of old Zagreb. Restaurants galore and (in December) a fine Christmas market.
Stayed in December 2024
Reviewed: 6 December 2024
Jennifer
United StatesNot the hotels fault, but the trams were loud early in the morning
Location, location, location! Breakfast buffet!
Stayed in December 2024
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