Front desk staff was not kind at the time of check in. I traveled entire night from india to check in at 10 AM which was pre informed. She rudely told me that rooms are not a available and you leave the luggage and take a stroll for 5 hrs. When i offered extra money she consulted her senior and asked me to enrol for membership and suddenly they have the room ready.

Location was good

Stayed in October 2024

Room 717 was pretty noisy with something like a ventilator or generator running all day and night. Sounded like a cooling truck parked next to our bed. Plus the stay with a total of 260€ (22 € breakfast per person, 22 € for parking plus the room) was pretty expensive considering the breakfast buffet was close to empty by 8:30 am

It’s brand new and all the amenities are in pretty good shape

Stayed in October 2024

Reception unhelpful with information about restaurants near the hotel, and no explanation about the entrance to the car park because there is a public car park near the hotel, which we went into by mistake. no restaurant in the hotel just breakfast room, after a long days driving it was very frustrating

Stayed in September 2024

fire alarm.

Breakfasts was good.

Stayed in September 2024

Even though the hotel is new, the counter top in the bathroom around the sink was warping/water damaged already. Would have liked firmer pillows in the room and ability to lower to aircon more.

Perfect for a quick stop over. Breakfast was great also. Loved that it was so close to the train station

Stayed in September 2024

1. The worker entered my room on the morning to clean it, however I placed “don’t disturb” sign. That was annoying since I wanted to have silence and time with myself. 2. At the checkout the receptionist told me that I need to pay the whole amount for the booking, however it was payed in advance. Without checking the system she started to teach me about the things that booking com does not take payment when I provide the card. Additionally she had problems with the booking system and was not be able to collect the city tax from me. It was sorted out by another receptionist few hours later. She found the payment invoice and took the city tax, however the whole situation was extraordinary for me in such place as Radisson

Good location

Stayed in September 2024

Extreamly bad cleaning of the room: floor wasn’t even vacuum cleaned after previous guests, dirty walls in the bathroom, noisy ventilation that turns on at night and wakes tłumione several times, very uncomfortable hard mattress beds, poor breakfast.

Good location, overall good communication with the staff.

Stayed in September 2024

I booked a hotel for my guest and I showed the reservation number on my phone because I couldn't remember the reservation name. The staff rudely said that she couldn't read Chinese. By the way, I'm not Chinese. She's a hotel receptionist but she seems to think all Asians are Chinese. I would never recommend. P.s: Checked in at 10pm on August 24th.

Only good location and new.

Stayed in August 2024

I turned off the air condition before sleeping but it switched on automatically every hour during the night. It was cold and noisy so I coudn't sleep at all. Its a big mistake and horrible exprience! We had to wait for check in for 1 hour because the queue was so long. Guests were upset around us.

Breakfast was good.

Stayed in August 2024

Good location

Stayed in July 2024

Small double room, no space to open a folding luggage rack provided in the room. Idea to have open space with hangers instead of wardrobe is total failure...provides low budget space, and not a proper hotel room. Hairdryer is so heavy that you rather don't use it. Hotel garage as described turned out to be a limited number of spaces already booked. Total disappointment as parking safely was the reasons to book this hotel. Front desk for 2 reception staff was a clear disappointment. How can a hotel with 220 rooms work efficiently with only 2 receptionists .When asked if hotel has a concierge the staff did not know what the word means. Not surprised the restaurant was empty for dinner time as it did not offer any inviting atmosphere.

Freshness as the hotel is brand new

Stayed in August 2024

The thermostat in the room doesn't work. Management deliberately put an override on it to keep the room freezing cold. It is impossible to turn off.

Everyone is nice and pleasant and helpful.

Stayed in July 2024

I booked a room with two queen beds, but it was with two single beds.

Location near the Graz Hbf is very convenient. Breakfast was good.

Stayed in July 2024

Reception extremely inefficient (check in- process)

Location, Hotel Design, Breskfast, Courtyard View Room

Stayed in July 2024

House keeping did not clean my room at all after my first night. She left dirty towels on the floor- which you are instructed to do should you want them changed. The bin was not emptied out, the shower and sink weren’t cleaned. My bottled water was not replaced .Zero effort made besides making the bed. This was rather disheartening to experience as I have been to other Radisson’s and this is not the standard.

Lovely building, very modern and the staff were friendly

Stayed in July 2024

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in April 2025