Alfons-Petzold-Weg 2, 6370 Kitzbühel, Austria
#5 of 30 hotels in Kitzbühel
Guests' ChoiceBased on 142 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.2
Staff
9.7
Value for money
9.1
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 March 2025
Andreas
CyprusThe breakfast was excellent and the hotel the same
Stayed in March 2025
Reviewed: 20 March 2025
Nick
AustraliaClean, modern rooms. Fantastic location between town and ski lifts.
Stayed in March 2025
Reviewed: 17 March 2025
Teebor
United StatesNothing.
Charming hotel with large, comfortable and updated rooms, wonderful and accommodating hosts and staff who go out of their way to make everything easy and as pleasant as possible (like helping with shipped ski equipment that arrived early and was picked up after we departed), fantastic breakfasts, and ideal location (few minutes walk to gondola and everything in town). Would absolutely come back!
Stayed in March 2025
Reviewed: 13 March 2025
Anna
SlovakiaThe best hotel. Great room, luxurious bath. Helpful and nice staff. Great breakfasts. In the city center, swimming pool nearby, easy to walk to the ski lift.
Stayed in March 2025
Reviewed: 17 February 2025
Ronny
United StatesIf you go here and have a bad experience. It's YOU. This is heaven on Earth.
The location is a short walk to the village and the slope. The restaurants are numerous. The PRICES are sooooo inexpensive when compared to current operations in the US. Purchasing a full size terrific draught beer for 5 or 6 Euros or a Aperol Spritz for $6-&7 is wild. Food Quality ON the mountain was A caliber. I've never quite experienced anything like this luxury in the states. You have spoiled me. The number of qualified bars and luncheon spots on the hill is astounding. I am ready to sell my home and move there but my adult kids would kill me:)
Stayed in February 2025
Reviewed: 17 February 2025
Sarah
United StatesEverything was amazing - from the location, the room, the staff, and the breakfast each morning was a bonus! Can't wait to come back!
Stayed in January 2025
Reviewed: 16 February 2025
Lubica
Czech RepublicGreat location, nice owners
Stayed in February 2025
Reviewed: 29 January 2025
Rebekah
United KingdomNothing I didn't like
Breakfast was outstanding and staff always on hand and very helpful.
Stayed in January 2025
Reviewed: 26 January 2025
Eugene
United StatesThe location was amazing with the most friendly and helpful staff. Would happily stay here every year for the races. Looking forward to coming back again.
Stayed in January 2025
Reviewed: 19 January 2025
John
South AfricaNothing that I disliked. Noisy neigbours in the adjacent room is something you live with but unnecessary or maybe the walls are just thin
Clean Breakfast service is superb Staff friendly Location great albeit that noise levels increased dramatically closer to the weekend but nothing that HR could do anything about
Stayed in January 2025
Reviewed: 15 January 2025
Sasha
New ZealandThe bedroom could get too warm at night
Fantastic location, friendly staff, delicious breakfast and great sauna
Stayed in January 2025
Reviewed: 9 January 2025
Alison
New ZealandGreat location, very comfortable and clean. Friendly and helpful staff and a lovely breakfast.
Stayed in January 2025
Reviewed: 28 December 2024
Jordan
United StatesAs a side sleeper, the mattress topper was extremely firm for my liking, but all in all was an amazing experience.
The breakfast was amazing. So many fresh options. The location was perfect. Short walk to the ski lift and town with many restaurants a few minutes away.
Stayed in December 2024
Reviewed: 23 December 2024
Jo
South AfricaNo bar area for a casual drink
Great location, to lift and to centre town
Stayed in December 2024
Reviewed: 15 October 2024
William
United KingdomVery good location, convenient for the town centre and the major cable cars, also just a short walk from a railway station. Very good breakfast. Friendly and helpful staff.
Stayed in September 2024
Reviewed: 28 September 2024
Gareth
United KingdomNothing I can think of.
Very comfortable accommodation, helpful staff and good location. Excellent quality. Easy to reach town centre from the hotel and town is pretty. Helpful recommendations for dinner.
Stayed in September 2024
Reviewed: 29 July 2024
Ulrik
SwedenNo aircondition or other ways to control the ventilation or temperature in the room, probably only an issue hot summer days (which was the case at my stay).
Very friendly and service minded staff! I arrived by motorcycle and was very kindly offered to park in the garage of the hotel at no extra cost. Large and modern room, clean and fresh. Good breakfast. Good location.
Stayed in July 2024
Reviewed: 24 July 2024
Ana
BelgiumNothing.
Absolutely everything. Perfect location, incredibly friendly staff, very comfortable (family) rooms and a breakfast to die for. We can only recommend.
Stayed in July 2024
Reviewed: 2 July 2024
Ernest
United KingdomGreat location with private car parking, breakfast also was perfect.
Stayed in June 2024
Reviewed: 22 June 2024
Kristin
NorwayVery nice room with a nice view. Very friendly and helpful staff. Parking available.
Stayed in June 2024
Reviewed: 12 March 2024
Michael
CanadaFantastic and fresh breakfast. Hostess was cheerful and quick to offer a second cappuccino.
Stayed in March 2024
Reviewed: 12 March 2024
Jan
United StatesNothing
Everything I needed and more. My room was clean and a nice contemporary mountain decor. I love a nice bathroom. Centrally located 5 min walk to main gondola. 2 min to town walking district. Incredible value with a delicious breakfast buffet with fresh made breads, fresh fruit, yogurt, meats, cheeses , pastries and more, including made to order eggs too! Private balcony with a lovely view of old town where I could sit and listen to the church bells. Fantastic choice!
Stayed in March 2024
Reviewed: 1 March 2024
Darren
United StatesGreat all the way around
Stayed in December 2023
Reviewed: 1 March 2024
Ben
United Statesbreakfast was fantastic
Stayed in February 2024
Dresden, Germany
Gloucester, UK
Fort Bragg, USA
Buenos Aires, Argentina
Gaiole in Chianti, Italy
Tsuchiura, Japan
Chetwynd, Canada
Almora, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content