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Reviews of Ruby Sofie Hotel Vienna 4 stars

Marxergasse 17, 03. Landstraße, 1030 Vienna, Austria

#217 of 400 hotels in Vienna

Guests' Choice

Review score

Based on 813 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.8

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Showing 301 – 325

  • Reviewed: 7 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    Will book again Hendrik, Julia see you again!
    • Leisure trip
    • Solo traveller
    • Nest Room
    • Stayed 3 nights
    • Submitted via mobile

    Our rooms got ready earlier, great lobby and facilities, good terrace, nice shower, very positive people at reception. Had interesting conversations with Hendrik. And Julia provided us with help and suggestions, great time! Will book again next time

    Stayed in August 2023

  • Reviewed: 24 July 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Lovely Room
    • Stayed 1 night

    There was a piller in the room which made it difficult to enter on the other side

    Stayed in July 2023

  • Reviewed: 24 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Wow Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    Stayed in July 2023

  • Reviewed: 17 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Cosy Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are lovely. Building and rooms are beautiful.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    4.0
    Fine for a short stay, but I wouldn't return.
    • Leisure trip
    • Solo traveller
    • Cosy Room
    • Stayed 2 nights

    The rooms (at least the one I was in) was poorly designed. The shower leaked EVERYWHERE and this lead to standing water in the bathroom area literally for hours until I mopped it up with a towel. It was "rock n roll" themed which I didn't realize before booking, a bit cringe but whatever. Bed was fine. Ultimately it felt like a bit of a rip-off.

    The location was good and the staff were friendly. It was clean and modern.

    Stayed in June 2023

  • Reviewed: 1 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Nest Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful receptionist

    Stayed in July 2023

  • Reviewed: 25 June 2023

    6.0
    Semi boutique, modern hotel
    • Leisure trip
    • Family with young children
    • Lovely Room
    • Stayed 7 nights
    • Submitted via mobile

    Rooms need refreshing. Scratches and scuffs and marks on walls which are very stark white. Off-putting. They should periodically refresh the paint and whiten those up. The beds are hard and the linens tacky. As in feels sticky on the skin. Not sure if it is the fabric or what they're washed in, but I just felt oddly sweaty. The comforters way too heavy and bulky for summer. The pillows very weirdly balanced (your head fell to the center) and tufty. One felt one was drowning and enveloped in them. Requested replacements and got the same. So from a sleeping standpoint, really did not like it. One needs a decent bed and linens. From a peace and quiet standpoint, great place. At the end of a long day, super quiet and zen. Would have been great if there was a tiny fridge for drinks or medicine. Lastly, I had a beam going right from middle of my room at the foot of the bed up to the ceiling. Directly in front of the desk area. Really should have been a factor in pricing the room as it was not large and this was smack in the middle.

    Clean and uncluttered. Simple check in and out. Conveniently close to Wien Mitte main metro and access point to trains (to airport) and city transportation. Lots of little restaurants within walking distance, especially Asian (Korean, Japanese, Indian) and Austrian relaxed spots and bars and taverns. Housekeeping was efficient.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    10
    Sürprize
    • Business trip
    • People with friends
    • Nest Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was unbelievably amazing.

    Very clean hotel. Very amazing people. I give my thanks to Deniz and Jul. Deniz and Jul turned this beautiful hotel to our home thanks to their smiling faces and i am amazed with how they made effort to make all of us feel comfortable. As a person who travelled more than 20 countries i could easily say this is the warmest place i have ever seen. Decor, cleanless, people. I could not be happier. Thank you guys !

    Stayed in June 2023

  • Reviewed: 17 May 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Nest Room
    • Stayed 1 night
    • Submitted via mobile

    Great location with super comfortable beds.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Nest Room
    • Stayed 1 night

    Stylish place, good location.

    Stayed in April 2023

  • Reviewed: 11 May 2023

    10
    A really nice, comfortable hotel with an amazing shower
    • Leisure trip
    • Solo traveller
    • Lovely Room
    • Stayed 2 nights

    The bed could have been cleaner - there was hair from another guest and dust bunnies on the bedspread

    The shower was amazing. The bed was super comfortable. The location was good and the staff was friendly.

    Stayed in May 2023

  • Reviewed: 9 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds are too soft, no room service, too expensive for the value.

    Location and Room size

    Stayed in May 2023

  • Reviewed: 8 May 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Nest Room
    • Stayed 1 night
    • Submitted via mobile

    Only one elevator

    Comfortable and fun decor

    Stayed in May 2023

  • Reviewed: 8 May 2023

    10
    Great long weekend stay
    • Leisure trip
    • Family with young children
    • Loft Room
    • Stayed 3 nights
    • Submitted via mobile

    The room bathroom was slightly strange in design. I think the architect was slightly ambitious and its lack practicality. But not a big deal.

    Great stay. Amazing location, it was just a short walk to the city centre. The room was clean and specious. The breakfast was good with a large choice. The staff were friendly and we made a good use of the hotel bar.

    Stayed in May 2023

  • Reviewed: 6 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 1 night
    • Submitted via mobile

    Good hotel

    Stayed in March 2023

  • Reviewed: 21 April 2023

    10
    Ill book again next time i visit Wien
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 2 nights
    • Submitted via mobile

    Good Location, very clean , intresting Room design

    Stayed in April 2023

  • Reviewed: 20 April 2023

    10
    Cool, friendly hotel in quiet neighborhood with terrific staff.
    • Leisure trip
    • People with friends
    • Wow Room
    • Stayed 4 nights
    • Submitted via mobile

    My room was in need of a bit of a refresh in places but was clean overall. At points I wished there was more activity in the neighborhood but was fine with the low key tone of neighborhood. Not a lot of complaints.

    The location was great, near metro, CAT airport train, and a tram line. Very quiet neighborhood with some good food/coffee places — not a lot but ok. The hotel has a cool, friendly vibe. Staff is terrific all around. Great value.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    10
    The hotel is very cool, with a pleasant atmosphere and good service. The cocktails in the evening were gorgeous.
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 4 nights
    • Submitted via mobile

    The windows opened onto the hall where music played very loudly at night. But it is not very scary, because it happened only once. Unfortunately, we could not use the speaker, as there was no special adapter.

    Friendly staff. Excellent location of the hotel. The room is clean and bright and the bed is very comfortable.

    Stayed in April 2023

  • Reviewed: 12 April 2023

    10
    Henrik was especially pleasant and very helpful.
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t get English subtitles on TV, but no big deal. We really go on vacation to get away from TV!

    good location. Very hospitable staff. Fun atmosphere. Lots of nice little free features.

    Stayed in April 2023

  • Reviewed: 8 April 2023

    10
    The best hotel!!
    • Leisure trip
    • Couple
    • Cosy Room
    • Stayed 5 nights
    • Submitted via mobile

    Friendliest staff, great shower, beautiful view, easy check in and check out, environmentally conscious business

    Stayed in April 2023

  • Reviewed: 4 April 2023

    10
    stress free
    • Leisure trip
    • Family with young children
    • Cosy Room
    • Stayed 3 nights
    • Submitted via mobile

    everything

    excellent

    Stayed in April 2023

  • Reviewed: 3 April 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Cosy Room
    • Stayed 1 night
    • Submitted via mobile

    Loud music playing through speakers in the corridors at 6am! No phone to call the reception, so had to get up, get dressed and go all the way downstairs to ask to switch it off. When staying one night, all I expected was to get some sleep, but even this wasn't possible. In addition, this place doesn't provide any service. It's just a bar with self check-in/check-out rooms. When showering, toilet area gets covered by water and only one towel provided in the room... Make yourself a favor and avoid it. There are definitely better places to stay.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    10
    very well located, modern and clean place with a personalised approach by the staff
    • Leisure trip
    • Solo traveller
    • Cosy Room
    • Stayed 3 nights

    I especially liked the personal approach from the staff ! I would like to thank Lena for help with using a wine, she did everything to make my stay very interesting and motivated me to go to the party in de 'Sofien Sale" where I had a nice experience, so beautiful this place and what a nice atmosphere!

    Stayed in April 2023

  • Reviewed: 1 April 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Nest Room
    • Stayed 1 night
    • Submitted via mobile

    I love the location and the style inside and outside :-)

    Stayed in March 2023

Showing 301 – 325

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