The room was horror. Highly uncomfortable bed and the room smelled like toilet. You can smelled the toilet gases from rooms above you when you sleep... 🤢 We haven't slept at all how unconfortable bed was

Very nice lobby and the bar ar the lobby

Stayed in November 2023

The walls are paper thin. I could hear my neighbor talking and playing on her computer, every move she made. I could even hear the guy snoring across the hallway at 2 am on my last night there. Admittedly, I am a light sleeper but that's a bit ridiculous. The building has poor craftsmanship - not sound proofed in the least.

The decor, front area with the comfy chairs and the easy check in process, the staff was also quite attentive and accommodating. Loved the fact I could get a latte anytime and read/study in the comfy space.

Stayed in October 2023

Self book in system

Proximity to the train station

Stayed in July 2023

I was given the wrong room for first night, and still had to pay the same amount. No minifridge, no cups, no tea in the rooms

Design

Stayed in October 2023

All

Nothing

Stayed in September 2023

no enough space for your stuffs, no phone at room, no air conditioning, no shuttle bus for airport (which is mentioned at the ads.),poor internet connection in the rooms (5th floor), no fridge, no coffee maker,....... it's just a bare room to sleep !! not worthy for the money you pay comparing with the adjacent properties (e.g. Motel One)

location, location

Stayed in September 2023

No AC in rooms

Clean

Stayed in August 2023

I had some problems with the fan/air conditioning, which only stopped working when you opened the window and automatically cooled down the room. At night, it was a bit of a problem but didn't bother me too much.

The hotel was located very close to the tram stop and also not far away from the metro. The personnel were kind and helpful. The entire place had a unique design, the room was clean and comfortable. The lobby was a nice place to sit at.

Stayed in August 2023

AC, it was not possible to turn it off, and it does not react to different temperature so I was having the worst time to fall a sleep since AC air was hitting my head in bed diectly. Door from the toilet are very bad designed to get out you need to fully open and avoid the wall from the bath. Small rooms with small furniture for a 4 star hotel.No phones,no mini bar,nothing.

location , close to hbf

Stayed in August 2023

The room was quite small and the bed very soft

Nice admosphere and staff. We liked the look and feel of the trendy hotel

Stayed in August 2023

Self book-in system and all the same details that they already have to be re-entered when you are tired and just want to get to your room. The receptionist stands and watches you do it all again!

Proximity to the train station

Stayed in July 2023

The location is excellent, but the room is average, and the location of the bathroom is very bad, and there is no water for cleaning

Stayed in August 2023

The air conditioner is not cool and there is no small refrigerator and the space is a bit small and poor sound insulation

Breakfast and location

Stayed in August 2023

Single coverelet in a double bed were horrible and not practical at all !

Stayed in August 2023

"I'm working on it. OK?" This is what the hotel desk told me. In any case, it doesn't seem like the way hotel staff talk to guests.

Stayed in August 2023

I arrived late after a long day of travel. The self check in was challenging without my glasses and seems unnecessary. I travel a lot and have never had to do that. Also, the lights should be on or key activated. I entered a dark room with luggage and couldn't get the lights on because there were special instructions and not a key activation. I needed to get my phone out and use the flashlight to read the instructions. After a long day these items irritated me and detracted from my positive feelings about the hotel.

I loved the decor... very unique and appealing. Staff were positive and helpful.

Stayed in July 2023

the bed was good

Stayed in July 2023

The staff during the day isn't as friendly as the night staff. The room we booked was advertised with a large double bed (and on the website with a kingsize bed). On arrival, our bed was a small double bed. There are no amenities in the room. After two nights without sleep, we asked to change rooms as we paid for a room with a bigger bed, they changed the room, but still, it wasn't a big bed. They gave us complimentary breakfast for the last two days. We would never have booked this hotel if it wasn't for their false advertising. Anyway, it's more like a hostel with private room. Nothing hotel-like about this place.

Some of the staff were very nice (mostly the night staff). There's a nice coworking on site.

Stayed in June 2023

The room was very suffocating and hot, not even properly clean, there were Hairs of previous customers all over the mattress and toilet.

Location

Stayed in June 2023

Noisy a little bit

Stayed in May 2023

Long queue at self check in Terminal. A warm welcome looks different .

Stayed in May 2023

In room they were not cups. We didn't have hygiene needs (bathing cap, cotton swabs...) . Recleaning during the stay is charged €1. The elevator on the second floor was not working.

All the staff in the lobby was very pleasant, helpfulness and accommodating, but the the best staff was Emanuel, very friendly and professional. Thanks to him, our stay was a little more pleasant.

Stayed in May 2023

Lack of facilities...no fridge, no glasses, co tea/coffee facilities, no laundry service, no ventilation in the toilets, and the bed was way too soft...

Funky lobby and a "cool" vibe to the place, but at the same time, that has compromised what was offered in my opinion. Mainly the layout of the rooms...funky wooden crate and like a build in wall of shelves, took too much space which could've been used for a little table with tea/coffee facilities and a fridge, which we missed having in a hotel room. No glasses, plates or anything like that either...so that was disappointing. Staff were okay and all, but not enough of them (having to do reception, coffee bar and bar duties at the same time) which made them stressed and cold. Make sure you've some cash, as they'll ask for a 10€ for a parking card. Breakfast was okay, nothing special, but tasty and fresh Location is pretty good

Stayed in May 2023

Furniture, shower

The hotel room had horrible smell from the shower located in the room , without door or wall. The receptionist changed the room however. Ugly furniture, trash style and convenient.

Stayed in April 2023

Selfcheckin is stressful both for the receptionists and guests, as a UX designer I didn't understand the placement of it. It was right in front of the receptionist so if you needed to talk to a receptionist and someone was checkin in they were right in your way.

Stayed in February 2023