Didn’t reply to my messages before we arrived. Arrived 45 minutes before the check in time but wouldn’t let us check in because of the 2:00pm check-in rule. It was very helpful that we could leave our luggage, however we had to leave it in an unsecured area in a corridor because the luggage room was full. Heating was set too high in the room and we had to keep on opening both the outside and inside doors to cool the room down (could not adjust the central heating).

Lovely little hotel located in a convenient location, 5 minutes walk to the main train station and 15 minutes walk to the town. Supermarkets nearby around the train station. Nice clean room, lovely beds and linen.

Stayed in December 2023

Pillows, quilt and mattresses

Stayed in January 2024

Friendly and helpful staff

Stayed in December 2023

There was nothing I didn’t like.

Warm and comfortable room and beds. Friendly and helpful staff. The breakfast is well worth it to start the day. Only a fifteen minute fast walk into the city centre and five minutes walk from the train station.. It’s the second time we’ve stayed. Feel at home at this hotel.

Stayed in December 2023

Rooms were old, great new bathrooms but rooms now need an update.

Bathrooms were great breakfast was nice

Stayed in December 2023

We typically stay in Hilton hotels, so have gotten use to the larger, more modern rooms. This was a very typical local European hotel room, which are comparatively smaller than what we have become accustom to in large commercial hotel chains. But the room was very clean and room service adequate. We spent very little time in the hotel room, spending the majority of our time touring the city, so it was more than adequate. If you just like to sit in your hotel room and spend time at the bar or lounge, this is not likely the best place for you.

The breakfast was very nice and so was the accomodations in the breakfast room. The breakfast food and selection was very good. The hotel location is an easy walk to the train station (except when there is a foot of snow on the ground).

Stayed in December 2023

Attitude of some staff members.

Room

Stayed in December 2023

We recently stayed at this hotel following an unexpected change in our flight, which redirected us from Salzburg to Linz due to a storm. Despite our late arrival, the night porter warmly welcomed us with freshly made cheese sandwiches, a gesture we greatly appreciated. The room, while somewhat outdated in design, was highly practical, comfortable, and clean. This slightly retro charm didn't detract from our stay. In contrast, the bathroom and toilet were modernized and met all our expectations. Breakfast was satisfactory and aligned with what we anticipated. The staff throughout the hotel were friendly and helpful, contributing to a pleasant atmosphere. The location is ideal for exploring Salzburg, situated just around the corner from the main railway and bus stations, making it a mere 5-minute walk. This convenience, combined with the hotel's overall quality, makes it an excellent and value-worthy choice for anyone visiting Salzburg.

Stayed in December 2023

No liked everything

Very clean and welcoming. Staff were very helpful and friendly. Close to station as we see arrived and departed via train.

Stayed in December 2023

Nothing

All good. Good breakfast

Stayed in December 2023

The check in guy wasn't super friendly. Breakfast was too expensive for us

Room was huge, shower was powerful and fantastic! Bed was comfortable and clean

Stayed in December 2023

Like all European hotels English TV channels are limited to a couple of international news channels. Some more entertaining controls be welcome. Tea tray was limited to green tea or white coffee. And milk was not always replenished. Black coffee and black tea would have been nice

Staff, breakfast and bedroom were all excellent

Stayed in November 2023

Location didn't work for us, we travelled with friends who were more central, so spent a lot of money in taxis.

Bathroom was exceptional. Beds were very comfortable Friendly staff

Stayed in December 2023

Staff very friendly and helpful

Stayed in November 2023

The room is bit small to 3 people. Don’t like the toilet design which causes a bit of smell.

It’s a cute hotel within walking distance to main sights.

Stayed in October 2023

It’s not 4 stars, Older furniture… maximum 4, price is not adequate

Nice and helpful personal

Stayed in November 2023

The hotel has no ramp between the street and the reception area; therefore, yo have to carry your luggage to check-in.

The location of the hotel is just 5 min walk from the Train Station and you can walk along the River with the good view to the old town or to the mountain. The room is very clean and comfortable.

Stayed in October 2023

Nothing bad to say

Super nice and good service Staff is speaking French also Very good quality room for a family Good amenities Location just 10mn walk from the Altstadt centre of the city Very calm neighborhood also

Stayed in November 2023

Room is too small for 4 guest. The bath tub is not draining properly that water almost flowed out.

Staff very friendly and helpful.

Stayed in October 2023

steps. shd be more accessible for the elderly

clean . helpful staff

Stayed in October 2023

Room smal for 3 beds/3 people, breakfast nice but quite expensive

Staff very friendly and helpful, room very clean.

Stayed in October 2023

The room was small but had everything we needed.

Stayed in October 2023

Extra seating in room

Stayed in October 2023

None

Comfortable bed, big room, surprise fruit & chocolate, offer indoor slippers, Good location Nice service attitute

Stayed in October 2023

Close to train station

Stayed in September 2023