The Car acess is horrible and dangerous to park, direct from the road, cause me a very bad impression . The access to the rooms are pretty bad, by stairs, no elevator, nobody to help to carry the luggage

Amazing place between the Austrian alps in Tirol. Clean rooms, good kitchen and bathroom, very good Decoration stile 17-18 century

Stayed in October 2024

A few staffs at the restaurant weren’t friendly at all….

We like very much the place there. Full of nature surrounding.

Stayed in August 2024

Everything was fine.

Uniquely decorated hotel. Has to be seen to be believed.

Stayed in September 2024

Our suite was further from the main building than I thought, which was fine with us, but might not be to everyone's taste. The boats, while free, were in pretty disgraceful shape.

Right on our hiking route! Great atmosphere in the dining room. Too bad about the smoking on the outside dining patio ..... but that is true of all of Austria.

Stayed in August 2024

The price

Looks nice

Stayed in August 2024

Would have liked tea/coffee making facilities in the room

Location. The view is spectacular

Stayed in July 2024

No tea or coffee making facilities in the room. From the literature I thought the hotel was in the castle but it wasn’t and we were not allowed in the castle. I felt a little cheated.

Staff were really nice.

Stayed in June 2024

No kettle (we English like boiling water for our tea!)

Historic setting, comfortable beds, very quiet. free use of rowing boat on lake all very good

Stayed in July 2024

We didn’t get chance to explore the grounds and lake because for one full day it poured with rain so sat in the lovely forelle room and played cards and read all day. As senior citizens we found the size of the portions for evening meal to be too big and overwhelming. We asked for smaller portions, which was accommodated with alacrity but even so we could not do justice to the lovely food on the plate. I do wish hotels in Austria would produce a senior citizens portion. Appetites lesson as you get older. I am sure even much younger people would be challenged by the portion size. It’s not meant as a criticism, but as a suggestion. And, it’s not just this hotel where we found this happening. There’s very little not to like about this very popular hotel which is so full of history.

A superb choice at breakfast for a wide variety of tastes and diets. The restaurant is spectacular and the waiter service professional, attentive and impeccable. Your every need is catered for. Every table is well laid out and feels upmarket. There is so much to look at in this Schloss hotel, every piece of wall space, corridor space, in fact everywhere is filled with amazing artefacts from a bygone age. We felt it quirky but beguiling. Can totally understand why King Ludwig loved the place.

Stayed in July 2024

Beds were to low, snitzel not good, pommel]s frites not good

Stayed in June 2024

No Internet access..... at all. Hotel WiFi did not work ...

Location is stunning

Stayed in June 2024

The busy road which I know nothing can be done about . Sadly we could not have the window open because of the traffic noise . The view magnificent! The restaurants food and wait staff superb BUT. So over priced for what was delivered. In my experience Tartare is always delivered with raw egg and it was worth half what we paid for it . The lake area needed a bit of TLC but it’s nice to sit by . The wifi was very poor sadly as well, but above all the castle hike and the smiling staff made it all ok .

The lake was accessible by the under road path and away from the busy highway . The place was quirky and a little over done but inviting at the same time . Bed comfortable and Aircon was bliss.

Stayed in May 2024

Bed was waaaaay too soft. I had to sleep on my yoga mat. I also tried to post on social media and the internet was just too slow. For the price of the room this could be improved.

I loved the location and I would not change a thing! The rooms are clean and the decor lovely too. Our dinner was nice and the portions very generous.

Stayed in October 2023

Nothing really, everything was nice :)

Location, room was big and clean, surrounding area was beautiful, access to the lake nearby and the boats free to use :)

Stayed in August 2023

I couldn't find an ashtray!!

The lady at the reception was lovely

Stayed in September 2023

Room could have used a good deep cleaning.

Such a unique property. Location was perfect.

Stayed in August 2023

Everithynig was fine.

The nature is amaising,

Stayed in August 2023

Hotel is located right next to a busy road.

Big area to explore with lakes and forest.

Stayed in August 2023

The kitchen was absolutely tiny and not very well stocked but we brought a lot of our own supplies which helped :).

The view, location and sound of the running water nearby made this a perfect apartment for us. We traveled with our dog and there were so many great paths to hike! We explored the surrounding area mostly on foot which was lovely. The apartment itself had enough room to lounge in and the balcony was good. The staff was incredibly friendly and helpful.

Stayed in August 2023

When going through booking, I feel like they didn't explain that the hotel has two different parts. There is a hotel portion and "castle" portion, and they are separated. The hotel also has many dining rooms; however, the room you sleep in is assigned to a specific table in one dining room. This means you don't get to see/use the other dining rooms.

The grounds include some very easy hikes around the lake and free access to paddle boats and canoes. There is an on site restaurant, and they are very accommodating with late check-in. If you are arriving after the kitchen closes, you can notify the hotel and they will set aside a cold plate for you when you arrive.

Stayed in July 2023

No ac in the rooms making them hot. Windows cannot be opened due to very busy road.

Nice location, good breakfast

Stayed in July 2023

The restaurant and breakfast is tooooooo pricey

The classic design, the surrounding area, the lake

Stayed in July 2023

We stayed in the hotel building, not the historical schloss. We found it difficult to get to the schloss. No clear signage to show the way.

Beautiful location - historical buildings and property. We enjoyed a long walk around the lake. It is on a major highway but we didn't notice any loud road noise after going to bed.

Stayed in June 2023

nothing really!

super situation with beautiful surroundings. one should stay for more than one night though. not too sure about the situation in winter though.

Stayed in June 2023