It’s located right next to a chairlift which has an appropriate slope for beginners. The playroom with childcare is also great and the food is very good.

Stayed in March 2025

Location, facilities, and big majority of personnel get exellent grade. Few personnel at moments seem not very pleasant. The hotel will need soon some renovation. Rooms show a degree of wear already. Otherwise rooms are well sized with very nice bathrooms. Spa and fitness are great, pool a bit small if a lot of families at the hotel.

Stayed in February 2025

Good food, great wellness facilities

Stayed in January 2025

Overcrowded ski resort with underinvested ski lifts capacity/quality

Wellness, staff, cuisine

Stayed in February 2025

Great and welcoming staff, right on the ski slopes, super clean

Stayed in February 2025

Perfect location, excellent service and food

Stayed in January 2025

Sometimes needed more food veggies options for kids.

Everything

Stayed in January 2025

Location and falky world for kids are amazing!

Stayed in January 2025

Mattresses need to be renewed asap. Our room was a corner room and had a bit of a draught but otherwise a very comfy room.

Location is perfect. Hotel has everything you need for your children but it also has other facilities for everyone to enjoy. You can go directly to the ski slope from the hotel.

Stayed in January 2025

none

Spacios room, more than enough for 2. Comfortable bed. Wide variety of food, changing every day. Helpful staff. Well equipped spa!

Stayed in December 2024

Excellent (family) hotel. This was our second time here, no regret, indeed. Endless programmes nearby, wonderful location; also nice variety of inhouse organized evening programs (live music, wine tasting, bingo). Staff is kind, good to see same faces as last year. All-inclusive service is outstanding, nice quality food, children friendly menu. The family room is very comfortable, the mountain view is breathless. We are planning to return... :)

Stayed in August 2024

Our Suite was a bit stuffy, warmer than we'd like but we didn't spend much time in the room to go about finding out how to get this resolved & I won't be knocking down any rating for this, because or experience was fabulous.

Nice location. Heated pool was a plus. Staff were welcoming & took good care of us throughout our stay. The suite was nice & clean & the balcony was a bonus for some fresh air. Loved the hanging swing chairs in the spa area. We were there 3 nights, and the food selection was great, not repetitive (loved the coffees at the bar). We kept our expectations low about the kids' noise level going into a family resort, but it wasn't bad at all. They kept the kids happy (with sugary drinks) with a nice play area, so they weren't much of a bother to the adults.

Stayed in May 2024

At 10 am slopes all already full of bumps

Stayed in February 2024

Friendly staff. Ski-in and ski-out.

Stayed in February 2024

That a lot of staff don’t speak german.

Perfect location, good food, lovely rooms

Stayed in January 2024

For guests who comes early before chexk in rooms should be ready faster. Like priority. If guests must wait 2 hours for room with kids that can be exhausting.

Professional and polite staff. Specialist guys from kids club and ski rental. Reception also. Girls from bar……

Stayed in January 2024

Perfect place, perfect staff🙏🏽🙏🏽

Stayed in December 2023

Nothing

the hotel is easily accessible. excellent location for skiing. the rooms are well soundproofed and spacious. the restaurant has a wide selection.

Stayed in December 2023

Food is not good. I doesn’t seem Fresh. All Food has the same taste.

Location, friendly stuff, organization, Room…

Stayed in August 2023

Parking is difficult, but hotel staff (Günther) was helping us immediately. You need luck to get parking place outside of garage and capacity of garage is limited. We had a tiny headache that non-electric cars were parking on charging stations - but this is not the mistake of the hotel - rather behavior of the drivers, also since garage is tiny, people do not care occupying 2 places for their own convenience. BUT this issue was absolutely has NOT spoilt our stay!!! This is only a note from my side.

Location of the hotel is excellent, easy access to different places (with "tractor train" with schedule) - there are lots of children's programs nearby - places are breathtaking. I loved the family room, so did the children, very comfortable with the walk-in closet, there are space for everything. The meals were outstanding, having own tables for breakfast and dinner - variety, quality, quantity - WOW! Staff is super-kind and helpful all around the hotel - really everybody! There was live music during one of the evenings in the bar - it was also so great! We had a wonderful stay, I would highly recommend it to families!

Stayed in July 2023

The selection of the food is poor. Had we stayed a week then this would have become very boring. Elevators are terrible

Good quality is good. Location is great

Stayed in April 2023

not much, except charging a "volontary" lump sum tip - was happy to give it, but said it has to be distributed in the kitchen;)

nice and clean rooms, nice pool and wellness area, very good food, close to the ski lift

Stayed in March 2023

The hotel is just perfect. Fantastic staff, every single one made us feel very welcome. Excellent food, lovely swimming pool.

Stayed in March 2023

Your cook give us very good information about gluten free food.

Stayed in March 2023