16 Kaiserhofstraße, 5640 Bad Gastein, Austria
#5 of 33 hotels in Bad Gastein
Guests' ChoiceBased on 116 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.1
Facilities
9.4
Staff
9.5
Value for money
8.9
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 March 2025
Yuliya
AustriaThis hotel combines style, comfort, and wellness. The chic interior, cozy beds and two scenic saunas ensure a relaxing stay. The hotel offers a gym and free yoga sessions as well as paid massage sessions. Good cocktails, the diverse breakfast buffet, gourmet dining in the on-site restaurant at great value with the package. Beautiful trails nearby for nature lovers.
Stayed in January 2025
Reviewed: 1 March 2025
Dr
GermanyIt would be very helpful to have a shuttle service to and from the train station
Very good location and vie of the valley, nice breakfast, restaurant very good. Sauna and spa facilities if you want to relax are very good
Stayed in February 2025
Reviewed: 10 February 2025
Linna
SwedenBeautiful hotel, looks just like the pictures
Stayed in February 2025
Reviewed: 1 February 2025
Pamela
United KingdomNothing.
Room was lovely. View brilliant. Food good. Staff great. Library good. Pool and sauna excellent.
Stayed in January 2025
Reviewed: 1 December 2024
Abdulla
United Arab EmiratesHope to add a/c in future for refreshing the air room but i like everything
Room and food From check in until last day Respect and good communication with staff
Stayed in November 2024
Reviewed: 3 November 2024
Saeed
United Arab EmiratesAmazing comfortable stay
Stayed in November 2024
Reviewed: 28 October 2024
Susan
United StatesStylish, comfortable,super clean, fantastic breakfast, beautiful location, nice staff!
Stayed in October 2024
Reviewed: 16 October 2024
John
United KingdomNothing
Wow, what a hotel. A brilliantly executed design hotel which is fresh, fun & stylish. If you prefer modern contemporary hotels with great facilities & fantastic service, look no further.
Stayed in October 2024
Reviewed: 16 October 2024
Jakub
Czech RepublicThe Comodo Bad Gastein is a dream! Welcoming staff, inspiring design, and breakfasts that are nothing short of perfection. The cocktails? Absolutely charming! Nestled by scenic walking paths, the location is as magical as the experience. Highly recommend for anyone seeking relaxation with a stylish twist!
Stayed in August 2024
Reviewed: 7 October 2024
Gg
United Arab EmiratesThere is noone to help with luggage, only one restaurant at the property & no f&b service near the pool lounge area. But these are not at all deal breakers! We would still go back.
The hospitality of the staff was impeccable! We would like to thank Yann, Lucas, Francesco, Filip & Alex for making us feel so much at home.
Stayed in October 2024
Reviewed: 6 October 2024
Dennis
NetherlandsBeautiful modern and new hotel. Great seating in the lobby, and fresh rooms. Breakfast was abundant and inhouse restaurant is great quality. Loved it. Staff is also very happy to welcome you.
Stayed in September 2024
Reviewed: 26 September 2024
Maria
United States- Dinner menu should offer lighter options for those not wanting sauces etc - Music playlist in dining area is the same every day
+ - The staff were very nice and offered great suggestions for things to do. - E bikes were wonderful (they do charge €35-50 per day) - Breakfast was diverse with healthy options and lunch menu is great value for money - Spa was very nice and the views were beautiful. - The massage therapy we both had by Ronnie was probably the best ever. - Hotel quiet and perfect location for several key hiking trails - Rooms well designed and large (we had the Deluxe Suite) with modern decor
Stayed in September 2024
Reviewed: 11 September 2024
Andrea
DenmarkThe rooms are not very soundproof
The design, location, facilities and staff were all amazing
Stayed in August 2024
Reviewed: 6 September 2024
Bartosz
Polandeverythings was PERFECT
Stayed in September 2024
Reviewed: 29 August 2024
Yousef
Saudi ArabiaThe service should be better and material should be provided in the bathroom and not few . Also there no service to deliver bags to the room because the hotel is in 4 stars hotel
EXCELLENT LOCATION ,beautiful view and excellent view from the room,comfortable for travel
Stayed in August 2024
Reviewed: 26 August 2024
Kristhina
Romaniathere is no espresso machine in the room.
Most rooms offer a panoramic view of Bad Gastein. The rooms are clean and spacious. From the property there are forest trails for walking or cycling. The breakfast was varied and good. The staff is friendly and helpful.
Stayed in August 2024
Reviewed: 24 August 2024
Agnieszka
PolandSmall rooms and especially very small bathroom. Good quality of food but limited choice during breakfast and also in the restaurant menu. Hotel clearly prefers vegetarians. Mistakes in the bills. Very expensive parking place, however there is free option outside the property.
Modern hotel with all facilities including pool, wellness, restaurant etc. Nice design. High standard. Multilingual staff. Spacious balcony with great view (deluxe rooom). Good location.
Stayed in August 2024
Reviewed: 18 August 2024
Filip
Czech RepublicIt’s an amazing place.
Stayed in August 2024
Reviewed: 3 August 2024
Al
Saudi ArabiaStaff at reception at entry and exit were too formal; no room service, no help for luggage, it was self service; and no coffee maker in the room; food options at breakfast were good but very limited (too much to eat same food every day); the price should cover all of these services
Room, comfort, location; view and staff at breakfast restaurant were great and welcoming
Stayed in August 2024
Reviewed: 2 August 2024
Mel
United KingdomEvery thing except no kettle in room
Stayed in July 2024
Reviewed: 6 July 2024
Pavlo
PolandThe lunch options are somewhat limited. We stayed at this hotel for 6 nights, and during that time we definitely tried everything on the lunch menu. As a result, we opted for the buffet option, as we either didn't want the additional options or they were too large. Also, the sauna and pool are located on different floors. This wasn't a big deal for us because we could go out onto the terrace after the sauna. But it might be important for some people. P.S.: If you are traveling here by train, better take a taxi, because the road to the hotel is not easy. You can take a number to call for a taxi in the restaurant in front of the railway station.
The staff is very friendly and always helpful. When we checked in, they upgraded us to a larger room with a great view of the mountains and close to the elevator. This hotel has a very chic location. From the room's terrace, you could see the mountains and the sky. There are many different hiking trails nearby. There weren't many people during the weekdays, and we just wanted to get away from people and the city and breathe in the fresh forest air. Also, there aren't many restaurants in the town overall, but the hotel provided breakfast, lunch, and dinner, which was very convenient for me personally. In the afternoon, you could use the sauna, from which you could go out onto the terrace with a view of the mountains. If we want to escape the city again, we will definitely come back.
Stayed in June 2024
Reviewed: 28 June 2024
Talal
Saudi ArabiaCharging 12 euro for parking for there own parking area with a lot of free parking spots
Location over the mountain in a quite area Breakfast team was very helpful and friends
Stayed in June 2024
Reviewed: 20 June 2024
Homam
Saudi ArabiaWith all the respect, the desks in the rooms should be replaced with something more stable, and hopefully to revise the "No fridge" policy.
*Location: The location is tops 30 min walking to anywhere in Bad Gastein. *Staff: The staff there is the real deal, from the front desk, passing the breakfast and restaurant staff, to the bar, all of them are great. *The room: Super clean, cosy and spacious. *The facility: Very organized, great indoor pool, SPA and good gym. *Special thanks: Among all the great staff, my wife and I want to give special thanks to Nessi and Filip, who made "exceptional" hospitality services, which made us plan our next winter trip to the same hotel.
Stayed in June 2024
Reviewed: 31 May 2024
Jimena
SpainModern building, great spa and breakfast!
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content