Fleischmarkt 1a, 01. Innere Stadt, 1010 Vienna, Austria
#129 of 397 hotels in Vienna
Guests' ChoiceBased on 1261 hotel reviews
8.6Cleanliness
8.9
Comfort
8.8
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 January 2024
Nina
SloveniaThe hotel is in a great location, the staff is friendly, the rooms are clean and comfortable👍
Stayed in January 2024
Reviewed: 4 January 2024
Sergiu
RomaniaThe bed mattress and pillows below expectations, very uncomfortable. And also, the vegetables at breakfast (tomatoes, peppers) were not fresh at all. The sliding glass door in the bathroom is not a very good choice, besides the fact that it is difficult to use (it is heavy, creaky and makes noise - unpleasant especially at night) it also does not offer privacy.
The location makes all money. The metro station is at 5min walk distance, several landmarks very close (Stephan Cathedral and Mozart house at 10 min). Decent breakfast with a couple of gluten free options, very good coffee/expresso and fresh juice made on place.
Stayed in January 2024
Reviewed: 2 January 2024
Vucko27
SerbiaNo parking. Way too expensive for what hotel offers.
Location is rhe best part. Right in the city center.
Stayed in January 2024
Reviewed: 31 December 2023
Bruce
United KingdomHas wait a little while for a lift sometimes
Nice hotel in ideal location for exploring Vienna on foot. Quiet at night despite being so central.
Stayed in December 2023
Reviewed: 29 December 2023
Kimberly
United StatesLots of construction noise but not the fault of the hotel.
Great location
Stayed in December 2023
Reviewed: 28 December 2023
Yan
CyprusRoom size is just OK
Great location, straight into the heart of the city just by doorstep.
Stayed in December 2023
Reviewed: 27 December 2023
Kay
AustraliaIt may not bother others but I cannot sleep in a room that had light or blinking things. The air con has two very bright lights and then a bright white blinking light that for me is the equivalent to a light house warning ships! I have to get creative and cover the unit just to sleep. I also had a small single room which is okay for one person but after 3 nights it gets too cosy. I appreciate the layout of the single room to have the bed in the middle so it doesn’t feel like you’re a child in the corner, however this left no space for my suitcase to stay open. Each morning I had to close it up again just so there’s space for house keeping as the only area it could fit was the entry into my room (which technically is a safety hazard in an emergency). I find rooms in Europe don’t accomodate for luggage!
The location was amazing. I walked to all the Christmas markets several times a day and found it easy and well located for this. The lady who checked me in was so friendly, and gave me a Christmas markets map and restaurants map which I found great and very personal! Quiet location and safe as well.
Stayed in December 2023
Reviewed: 24 December 2023
Omar
United Arab EmiratesNothing
Location was amazing and the 24/7 reception
Stayed in December 2023
Reviewed: 23 December 2023
Steve
United KingdomMinor items - - sliding door in bathroom is a great idea in theory but did not work well in practice (Clanky, noisy, loose) - we had trouble with the window not closing properly. This led to a poor nights sleep on a couple of nights due to the noise outside (people back late, vehicles passing, storm). -Toilet moved when sat on. -Wall adjacent to toilet needs good clean as many pee-stains seen from certain angle (not immediately obvious).
Location, value for money
Stayed in December 2023
Reviewed: 21 December 2023
Ee
QatarNothing
Location was excellent and yet in a quiet area of the city. It was easy to get around on foot for sightseeing.
Stayed in December 2023
Reviewed: 13 December 2023
Taci78
Turkeybreakfast is good, location is good, personel is very good
Stayed in December 2023
Reviewed: 11 December 2023
Cecilia
United KingdomRather small room but okay for a short stay.
Excellent location, nice shower ( warm and good water pressure)
Stayed in November 2023
Reviewed: 9 December 2023
Nicholas
United KingdomNothing to dislike
Perfectly located and great room
Stayed in December 2023
Reviewed: 8 December 2023
Sarah
ItalyNothing
First and foremost, its location in the heart of the city, less than a block from Kärtnerstrasse. Second, its comfort: lovely beds, well-laid-out bathroom and shower , sufficient electronic hookups, and room for everything. And third, its calm, efficient, and friendly front-desk staff.
Stayed in December 2023
Reviewed: 8 December 2023
Mark
MaltaI think the mattresses needs a bit of an upgrade
Breakfast and the location were perfect. The location was right in the center of Vienna where you can reach all the touristic places on foot.
Stayed in December 2023
Reviewed: 8 December 2023
Tomsue
IrelandPoor quality pillows really need to be upgraded . Not enough storage for clothes, could do with another drawer or two.
Hotel was in a great location with easy access to city transport and top attractions. Staff were very friendly and helpful. Good size room but maybe could do without so much furniture in it. Bathrobes and slippers a lovely touch.
Stayed in December 2023
Reviewed: 6 December 2023
Martin
United KingdomAll was good.
Great room
Stayed in December 2023
Reviewed: 5 December 2023
Peter
HungaryThe bathroom door is difficult to use and very loud. The extraction efficiency is weak.
I liked the equipment of the rooms, the location of the hotel, and the generous breakfast.
Stayed in December 2023
Reviewed: 3 December 2023
Michael
United KingdomBar shut too early for me. 10.10pm on a Sunday - too early for a hotel bar. Barman was unhelpful and abrupt. In the evening bar staff were setting up the breakfast stuffin the bar and it was noisy and unacceptable when you wanted a quiet drink. Only 2 chairs in the reception area - insufficient.
The rooms were comfortable and warm if a little noisy on occasions with the roadworks outside. Good powerful shower and coffee making facility. Towels changed regularly.
Stayed in November 2023
Reviewed: 2 December 2023
Karen
United KingdomThe pillows a little soft
The location was perfect
Stayed in November 2023
Reviewed: 28 November 2023
Jonathan
United KingdomThe bar was a resturant and you could not get a drink on a Saturday night as fully booked
Great location for tourist visit
Stayed in November 2023
Reviewed: 25 November 2023
Geraldine
United KingdomI liked everything about the hotel. Warm and friendly service and the room was kept to a high standard throughout my stay.
The location was perfect and just off the main street. It was very quiet but so convenient for the cathedral and all the shops.
Stayed in November 2023
Reviewed: 24 November 2023
Sawsan
United Arab EmiratesThe rooms are really small They don’t have closet Bed and pillows are not comfy Breakfast so sophisticated but you end up not knowing what to eat.
The location and staff
Stayed in November 2023
Reviewed: 24 November 2023
Asayel
Saudi ArabiaEvery things especially the location
Stayed in November 2023
Reviewed: 24 November 2023
Daniel
SpainAll
Stayed in November 2023
Jasper, Canada
Budapest, Hungary
Reykjavík, Iceland
Alacaatlı, Turkey
Bic, Canada
Umbertide, Italy
Torre Suda, Italy
Fès, Morocco
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content