Elisabethstrasse 5, Elisabeth-Vorstadt, 5020 Salzburg, Austria
#14 of 130 hotels in Salzburg
Guests' ChoiceBased on 822 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
8.9
Facilities
9.2
Staff
9.4
Value for money
8.6
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 July 2024
Dave
United StatesExcellent in every aspect!
Stayed in July 2024
Reviewed: 4 July 2024
Merri
United StatesLarge room, comfy beds.
Stayed in June 2024
Reviewed: 4 July 2024
Pospíšilová
AustraliaGreat location. Close to train station and city. Nice, clean comfortable room.
Stayed in June 2024
Reviewed: 4 July 2024
Benjamin
AustraliaThe hotel had recently been renovated. It was in a great location.
Stayed in July 2024
Reviewed: 3 July 2024
Lisa
AustraliaBeautifully appointed
Stayed in July 2024
Reviewed: 1 July 2024
Aurelien
FranceBe careful the charging station is manage by Chargepoint Austria. The cost is time-based … !! Of course in an hotel you will let you car plug all night .. so the charge will cost you more than the hotel. Hotel to avoid if you want charge your electric car. I advise the hotel to change service provider.
Welcoming and smiling staff. Very good positions. Nice parking.
Stayed in June 2024
Reviewed: 29 June 2024
Shamindri
Sri Lankathe room was great, extremely clean and well appointed with all the facilities we could possibly want. the location was very convenient and walking distance to the mirabell palace and gardens. friendly and helpful staff
Stayed in June 2024
Reviewed: 27 June 2024
Marta
United StatesMa merely wish the bar were open later and had some food available.
Beautiful oasis in Salzburg! Not too formal, but very classy all the same.
Stayed in June 2024
Reviewed: 27 June 2024
Kathryn
United StatesFelt very safe at this location. Everything was secure by your key card which is nice.
Stayed in June 2024
Reviewed: 27 June 2024
Carolyn
AustraliaNothing really
Breakfast was ok - restaurant next door was better
Stayed in May 2024
Reviewed: 26 June 2024
Anna-maria
United KingdomVery clean, lovely hotel in an excellent location!
Stayed in June 2024
Reviewed: 26 June 2024
Harry
United StatesThe room was spacious! The breakfast was delicious!
Stayed in May 2024
Reviewed: 26 June 2024
Michelle
AustraliaNo restaurants close by. It was always a bit of a walk to find dinner. One night we just had subway because it was close by.
The cost was a affordable for budget minded travellers. The location was good- close to the railway station and, once we found our way, a walkable distance to the Fortress and Old town.
Stayed in May 2024
Reviewed: 25 June 2024
Stewart
United KingdomCouldn't fault the hotel, it was really lovely.
The hotel was decorated beautifully. It was so clean. Included in our stay we had access to a sauna which was a real treat after quite a few hours of driving. The staff were friendly, and we were able to park the car safely in a secure car park underground which was good as this was a stop off back to the airport.
Stayed in June 2024
Reviewed: 24 June 2024
Vanessa
United KingdomNothing!
Charming hotel 15 minute walk from the beautiful old part of the city. Secure underground parking. Fully refurbished hotel with tastefully decorated rooms.
Stayed in June 2024
Reviewed: 23 June 2024
Carmen
United KingdomFantastic staff, excellent location and lovely room
Stayed in June 2024
Reviewed: 22 June 2024
Anats123
IsraelThe area was not too quiet - you could hear the road. The curtains didn't darken the room enough, which was somewhat uncomfortable for us. Parking was super-expensive and necessary (unfortunately), as there is no alternative parking around.
The room was excellent, a bit bigger than expected, and was probably recently renovated (or very well maintained). The shower and WC were super clean, and the shower was the most comfortable I have ever experienced. The room was immaculately clean and comfortable, as were the bed and pillows. Totally 10/10. The hotel staff was super nice and helpful, they helped out with a late check in, and with great suggestions for excursions outside of Salzburg as well as savings on local attractions. Thanks to them we had the greatest unplanned trip outside the city. The breakfast was varied and fresh - totally worth the price, and not having to have breakfast in the city. Having it outside in the hotel's courtyard was a real treat!
Stayed in June 2024
Reviewed: 21 June 2024
Martin
IrelandNothing, great hotel
The room was lovely very smart and beautifully decorated. Aircon verry efficient, and bathroom had everything you could need. and separate toilet works for me. Reception staff very helpful and friendly Location very good, and bedroom very quiet. Main Station on hand. Would happily stay again.
Stayed in June 2024
Reviewed: 21 June 2024
Parikshit
IndiaMaybe the price for the breakfast could have been a bit less. :)
Thomas was absolutely brilliant. He helped us with everything and anything that we needed. All the best to him.
Stayed in June 2024
Reviewed: 21 June 2024
Kshitij
GermanyFor the price I could stay in a 5star with a pool, jacuzzi balcony etc. Not worth the money at all
Sheets were clean, hotel was clean too.
Stayed in June 2024
Reviewed: 20 June 2024
Ellen
United StatesBeautiful property and staff was very friendly!
Stayed in June 2024
Reviewed: 20 June 2024
Praveen
IndiaGreat location very close to the train station. Well appointed aesthetically designed rooms.
Stayed in May 2024
Reviewed: 17 June 2024
Chloeths
United Arab EmiratesMore detail housekeeping. Bathroom shampoo are both finishing. Despite requested housekeeping, bathroom shampoo is still not replenished.
Newly renovated hotel with nice settings and surrounding! Super Instagramable 🤩 hotel staffs are extremely approachable!
Stayed in June 2024
Reviewed: 17 June 2024
Holly
United KingdomIt wasn’t in a very good area, would prefer to be closer to the old town
Such a beautiful design and interiors
Stayed in June 2024
Reviewed: 16 June 2024
Tyler
United StatesNo toiletries
I rarely write reviews but can’t say enough good things about Hotel Zum Hirsch! The hotel was just renovated and is absolutely stunning. The spa services are complimentary, the rooms are beautiful and comfortable, and the staff was helpful and kind. It was an easy 10 minute walk to the Old Town, and they held our bags after check out so we could continue exploring before catching our next train. We will be back!
Stayed in June 2024
Prague, Czech Republic
Jomtien Beach, Thailand
Patara, Turkey
Rome, Italy
Phuket Town, Thailand
Mexico City, Mexico
Bhaktapur, Nepal
Hauggrend, Norway
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content