The hotel is gorgeous, the staff are incredibly kind and the location is perfect. This is my favorite boutique hotel in all of Europe!

Stayed in April 2025

Very happy about my stay all good

Stayed in April 2025

great and wonderful hotel. staff provided all the information. rooms clean and very good soundproofing location is just amazing

Stayed in March 2025

There wasn’t anything I didn’t like.

Everything about this property was amazing. The staff was wonderful. Mario and Victoria were especially kind . The decor was soothing and peaceful and the entire facility was spotless. The hotel only had 14 rooms which makes it intimate. The hosts always called you by name. It was a lovely place!

Stayed in March 2025

We should have stay more days! Nothing bad to say!! Everyone and everything 10/10

Excellent location, so clean, value for money. They gave as an upgrade!! The Hotel Zur Hotel was super duper friendly, always with the smile and a good word to say!! We will definitely coming back!! Thank you sooooo sooo much!! Can’t wait for our visit again soon !!!!!

Stayed in March 2025

The hotel is cozy small with beautifully decorated and comfortable rooms. Breakfast was of excellent quality. Service was outstanding, with a young, polite and attentive staff.

Stayed in February 2025

We loved this hotel Boutique style , very unique and comfortable Breakfast was amazing- by the order All the staff was very attentive and helpful Can not wait to visit Vienna again and stay in this hotel

Stayed in March 2025

Wow! Everything was stand out but truly the staff were absolutely delightful. Honestly, I couldn’t say a bad word.

Stayed in February 2025

Expensive, did not have it. Buffet and priced high. We have limitations due to e.g. gluten so expensive buffets are not good.

Stayed in March 2025

The location was absolutely perfect, providing easy access to all the main attractions and making our stay even more enjoyable. The breakfast was excellent, with a wide variety of fresh and delicious options to start the day in the best possible way. We truly appreciated the quality and care put into every detail.

Stayed in January 2025

Breakfast selection should be better. No options for vegans, no milk products or cereals

Perfect location, impeccably clean comfortable room, a lot of space

Stayed in February 2025

Nothing.

Wow this hotel is absolutely perfect. The room we stayed in was the beige suite and it was immaculately clean, had a luxury vibe. The hotel actually made note that it was our anniversary and left a sweet treat which was a nice personal touch. But more importantly, the staff were absolutely exceptional - in particular a lady called Elisabeth who was extremely helpful and polite. She actually took time to explain key elements of the city and made our stay perfect. She is a credit to the hotel.. She also made sure every request was actioned quickly. She was just friendly and welcoming. I think this is important as it makes your stay comfortable and it’s nice to have a quick chat as we wait for taxis or pass by in and out of the hotel. Finally the location of this hotel is perfect. We walked everywhere. I think the price payable is extremely reasonable for the quality of service and room you get.

Stayed in February 2025

All was great / best home away from home

Very clean

Stayed in January 2025

Small boutique hotel on a quiet street, but close to all major sites in central Wienna. Walking distande to Hofburg, Belvedere etc. The hotel is recently renovated, in perfect condition with a personal touch. The rooms on 6 floors have no numbers, but bear names of famous composers (we had Monteverdi). Confortable bed, big bathroom with no faults (good lightning, well equipped). Breakfast from a la carte menu- with specialities such as caprese bread and avocado scones. To top it all, very friendly personell - could not have been better.

Stayed in January 2025

Best staff ever. Rooms are very well decorated and everything new, hard to find a property like this.

Stayed in December 2024

This hotel is unique, it provides privacy but at the same time the highest level of service, beautiful interiors, attention to detail, excellent location and professional service of the staff. Special thanks to Elisabeth for her commitment, advice and professional help.

Stayed in December 2024

Great location, caring staff, very nice and cozy big room

Stayed in December 2024

Nothing - everything was perfect!

Firstly the staff - Mario, Linda and their team provided exceptional service during our stay. We had just gotten married a few days earlier and they kept surprising us with beautiful treats in our room. The staff provided “turn down” service each evening with a charming little bedtime story. They remembered how we took our coffee at breakfast, what we had told them our plans for the day were, and were just outstanding. The room itself was perfect - beautiful, spotless and provided every thing we could have thought of. The bed was comfortable. The location was perfect. This was not our first time in Vienna, but we will never stay anywhere else!

Stayed in December 2024

Leaving

Staff did an excellent job catering to our every need. In room coffee is always a plus with plenty of water and an evening snack. We loved the nightly area messages and reading provided by the staff. The breakfast on site was so peaceful and quiet without having to wait on the long lines externally

Stayed in December 2024

So clean, location is very good, staff is amazing and the breakfast is so cool

Stayed in November 2024

Room on the smaller size

Friendly helpful staff, great location, spotless clean, beautiful bathroom and powerful shower, comfortable bed

Stayed in October 2024

New, nice designed Hotel, very clean, friendly service, silent room

Stayed in October 2024

Great location, luxurious rooms in a boutique sized hotel. The staff were wonderful, especially Victoria who was super friendly and very helpful, giving us great advice about Vienna and being great to chat with. Victoria looked after reception, served us at breakfast daily, seemed genuinely interested in us and our plans for our time in Vienna. She also gave us some great recommendations too. Mario was also super friendly whenever we interacted.

Stayed in October 2024

We had a fabulous long weekend here in the Beethoven Suite! Staff service was exceptional and always friendly. Particular shout-outs to Victoria and Mario. The location is perfect. We will definitely visit Vienna again, and we'll definitely stay here when we do!

Stayed in October 2024