Location to the beach

Excellent Vacation

Stayed in April 2025

Very nice. Should have cream in the room for coffee

Stayed in April 2025

Jostling for palapa could have been better, towels left for hours without anyone using space.

Breakfast buffet amazing, pool area alot of fun, staff friendly an hardworking, all in all a very good experience.

Stayed in March 2025

Pool closes too early

Stayed in February 2025

It was very well done.

Stayed in February 2025

Pool Closes way too early. Food wasn’t great, bugs in some of the buffet items and the speciality restaurants were very limited and hard to get into.

The views, location and beaches.

Stayed in February 2025

Only had entertainment one night

Breakfast was great - no oatmeal--disappointing Salad bar amazing Wish they had pasta station that made pasta to order instead of pre-made pasta Shout out to the pool wait staff--OMG best pool service we ever had---you folks ROCKED IT!!!!!!!!!!!!!

Stayed in December 2024

The value of the property is not accurate to what we paid. We were expecting something way better. The installations were not in good conditions in some of the places.

Stayed in January 2025

The rooms were a little tired and a little noisey, the bathroom was a good size & the shower pressure was good & also there was plenty of hot water even at the end of the day. The gym was struggling with power for the machines, some days it worked but half the time they didn't. Also, the equipment was kinda tired, a facelift would be nice.

The breakfast & dinner buffet were very good, lunch was kinda meh. The RIU location is fantastic, walking to the downtown was easy & safe! The specialty coffee's & dessert bar were a really nice treat. The location to the beach was as good as you could imagine & the beach was pristine!

Stayed in December 2024

The property is clean, food is delicious and staff is wonderful

Stayed in December 2024

I stated there last year and found the AC was not working well in the halls or elevators . Three times we had were not given towels. I called down and once they never showed up

The location is great, the food is amazing plentiful and very good. The staff is great

Stayed in December 2024

Starting to show age like me🤣🤣

Workers are very pleasant and engaging! Extremely clean but one can notice it’s starting to show the age and required repairs especially the main pool!

Stayed in December 2024

The AIr condition was stuck on 68.9/20.5 and it was really cold in our room. Also, the Italian restaurant was really bad. We didn’t try the others after that and stuck to the buffet.

Our room was large and had a wonderful ocean view from the 10th floor. The pools were a perfect temperature and everything was very clean

Stayed in November 2024

It’s cleaned but I think the should improve more cleaned. I will rate 8/10

Staff are very friendly and service is excellent. The food is delicious. Food is 10/10

Stayed in November 2024

No reservations/waiting for specialty restaurants

Beach and pool

Stayed in October 2024

The dinner service is absolutely terrible. Advertised as 6-9:30pm. If you dont get a table at 6pm you may not get a table for the rest of the night. Even when you get a table it takes way too long to get dinner. We waited for 2.5hrs to eat at the steak house. We enjoyed our stay other than the dinner service but will lot return unless this is changed. Anyone should be able to walk in between the hours given and get a table. I assume it’s because of being short staffed. Need more staff if so.

The pool and beach were great.

Stayed in October 2024

we had issues with the ac in our room , room would get very dewy to the point the floor was slippery. Some of the staff were not so friendly.

great location, clean. Front end staff were very helpful and pleasant.

Stayed in October 2024

The staff in the à la cart restaurants were very rude and arrogant but the staff in the other services and the big restaurant was super. I think you should really work on a la cart restaurants because there is always a way to talk with people on vacation!

Beach

Stayed in October 2024

The workout area (gym) at the Riu Palace in Aruba needs some improvement. It looks good from the pictures but when we entered, half of the equipment (weights, treadmill, etc.) was outdated and was not working properly or at all. The room could use some detailed cleaning in certain areas such as the bathroom.

The breakfast was the best buffet I ever had in 53 years! The service was excellent and everyone was friendly and helpful. My wife and I usually don't get in the pool during our vacations but the pool at the Riu Palace in Aruba was so inviting so we visited 3 days during our 5 day stay. So many different areas for us to hang out and enjoy the resort without being bothered during our 26 year anniversary. We rented a car and took advantage of the things the island had to offer, it was our best trip we've ever taken. Thanks again for making it a memorable trip!

Stayed in September 2024

Food, pool and beach

Stayed in September 2024

The room service was very sub par. First couple of times we ordered they were over an hour late and the food was terrible. When we complained to the manager, they got better getting the food on time but the quality of food was still the same. That was pretty much the only thing we did not like.

The location was excellent, service was great, the pool was great, and the drinks were magnificent. The buffet at Don Nicholas was very good as well. Room was kind of old-fashioned but very clean, and I loved the shower.

Stayed in August 2024

You don’t get the hotel credits that was offered in the package you only get a percentage off at the gift shop

Location

Stayed in June 2024

The only downside was there was only 1 elevator working. Wait times for the elevator was pretty extreme other than that everything was perfect.

I loved everything about this property. The food was so good. I ate until I couldn't eat anymore. Got to witness 2 beautiful weddings. Definitely going to return with my spouse.

Stayed in July 2024

The hotel structure needs attention. Looking tired.

The staff, the food, atmosphere, pool. No complaints. Thank you all!

Stayed in June 2024